Category: | Auto Insurance Agency |
Address: | 123 Burney St, Modesto, CA 95354, USA |
Phone: | +1 209-560-6118 |
Site: | costulessdirect.com |
Rating: | 4.8 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–7PM Closed |
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Veronica Townsend
Cost-u-less is a horrible place to do business. Everyone I delt with was fully incompetent & they did not accept resposibility for their own actions. For a whole year they had me signed up under non-owners insurance after, the fact that I walked in verbally explained that I needed the basic insurance and they guy verbally responded that we were in agreement and he printed out a whole book where I was to sign in agreement to what I came in for. They messed up my insurance, then blamed me because apparently I must be crazy to want a non-owners insurance on a car that I own. The manager Carlos was not accountable or responsible. He pawned me off onto a young lady named Cheyenne and he tried to blame her. I guess he felt she could not defend herself. William had a charming personality but all he cared about was getting his $300 brokers fee which he lied to me and said I could make paymentson it. That was a flat out lie. I was left broke for the month that I started the policy because although, he verbally said I could pay it in payments the paperwork he had me sign was one lump sum. I got a phone call every month saying my policy was going to be cancelled even though, I had automatic ebt set up! It was a total nightmare. I felt like I was dealing with loan sharks that were willing to and could not wait to come to your home to break your legs. I do not know why they take notes if they are not going to bother to read them. I hate this company because I had to do their job for them and I was constantly harrased. I would NEVER recommend this as a place of business unless you hate yourself. I eould be embarresed to work in such a place. I almost got into a physical fight with one of the female employees because instead of being sympathetic and acknowledging the fact that this company as a whole totally missed the mark she thought it was a big running joke. I am poor but I am not ghetto and this company as a whole is ghetto and gets a minus F if I could give them a rating. They cost me time, emotional distress, and harrased me to the point of ridiculousness. I hope nobody foolishly goes here. Truthfully they are by far too expensive. I joined a subsiderary to Farmers and I only had to pay $100 to get it started & I pay less than I paued at Cost-u-less plus I do not get harrased for absolutely no reason. Go anywhere else other than Cost-u-less on Burney in Modesto CA. They suck to the max! Even after cancelling my policy with these jerks they are still calling me!
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monic mcclendon
Joao Carlos Vieira is the manager at this place and he is incredibly nice and has the best customer service he worked with me and gave me the best deal that anyone out there had given me I recommend this place 100% they really do work with you and give you some of the best insurance prices compared to every other insurance company!!
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Rochelle Rodriguez
So happy sara suarez was able to help me find affordable insurance on my new 2012 car with a suspended license and an sr22. Cost u less helped me save over $120 a month!! I saved $1440 in just a year. Thank you so much sara i will be sending my family and friends your way. Thank you for making this such an easy process.
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Mondo Gutierrez
Thank you Sara Suarez for everything you did to help me! She went above and beyond to make it possible for me to get insurance. I got referred to her by my friend and i will continue to send people her way. Best customer service and an agent that really knows all the ins and outs about insurance. Thank you sara!
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Lillian Leavitt
Sara at Cost U Less was amazing! She made the process of establishing our insurance so easy. I called her in a pinch and it was quick and painless. Her customer service and people skills were great and we appreciate her help. We will refer our family and friends to her for sure. Thank you Sara.
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alexvera1200
For my first time being insured I was very satisfied with the service I was provided with it was super quick and simple I was helped by Sara Suarez she explained everything perfectly to my understanding and I was very happy with the coverage she insured me with super happy and satisfied !!
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Victoria Dowd
Cost U Less has a great atmosphere and I was greeted as soon as I walked into the door. Isaiah Daniel was very helpful in getting me exactly what I need and for a lost cost too! I would definitely recommend him. He is polite and made getting insurance a quick and easy process.
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Gaby Villagomez
I had an amazing experience with Stephanie, she was very helpful ! Everybody in the office was very friendly! The process was smooth i recommend family & friends to come to cost-u-less and get insurance. The manager carlos was also great. Thank you guys!!! ;)
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Hailey Stroud
recommend you ask for Sara Suarez. I have only worked with her for the past year and a half, I have added 3 cars and removed 1. She is very nice and knowledgeable and best of all she has always helped me find a great deal on my policy!!
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cute tiny little red tech panda
I love being seen by all these representatives here at the office, every body is so kind and very helpful with all of the questions that I have and I have a great rates and I just want to thank Carlos Vieira and his team.
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Ronnie Galbert
My experience with Jiao Carlos Vieira and Monique Renee today was very all some we need more people like that in the days of this time very helpful and caring not a piece of paper I thank them very much
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Richard Rocha
Good experience.....I was greeted at the door and was able to get in and out....they were able to compare different rates with different companies.....highly recommend this place....issac is the man!!!
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Tony Who
Carlos and Betty were great in helping me get insurance for my car.easy and fun experience for a insurance place lol.totally recommend everyone to go here nowhere else.
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James Davis
I went in to get insurance at the modesto location i was in and out carlos and josh were very cool got me insuraned and driving today thanks guys great place to go
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Mayra Fuentes
Awesome staff.. Friendly professional. Betty Avila helped me with my quote shes awsome she answered all of my questions.recommend this office. The staff is great.
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Karen Hanson
Carlos viera was great!!! It was like talking with an old friend. He helped me out to find an affordable insurance that I can manage and I appreciate that alot.
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Vanessa Thedford
Great customer service and very friendly!! I would definitely recommend their business! Joao Carlos Vieira was a big help with putting my policy together.
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Robet Richards
Amazing a lot of fuss dealt with in such a simple manner , Josh did a fantastic job and getting me what I need thank you sir and congrats on your marriage
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Maria R.
It was a great experience very kind and quick, best part yet they were able to save me some money.. i highly recommend.. Thank you Carlos for your help
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Jimmy Candia
Helped in timely matter , I highly suggest cost-u-less in modesto ca next to DMV . Ask for Carlos always very professonel and great energy.
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Jose Delgado
Betty Avila assintant manager Ella me dio the best service Ever tan buena experiensia tuve That i will be with them from now on grasias
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Sara Mcgee
Today my experience was great. Carlos was very helpful and explained things very well. Happy to give my business to this cost u less
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Guillermo Lopez
they went above and beyond my expectation thanks to Francine Fragva and Carlos- BM the Berney St branch BIG THANKS
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Nikki Lynn
Honestly the best place, Carlos was able to help me out so much and get me exactly what I wanted. Amazing customer service!!
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Dashawn Wilson
Came in and got an excellent quote and left very excited.. If you need a good insurance deal ask for Joao "Carlos" Vieira.
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Martin Campos
Thank you sarah for always helping me out with my new cars and always hooking me up with cheap prices for my insurance
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Stephanie Macias
I was very happy with the service i received from Carlos Vieira. I would recommend him to all my family and friends.
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Javier Blanco
maria Orozco helped me out with the best rates and will be sending all my friends and family to her
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Chantee Pannyasy
- Carlos has excellent customer service and explains thoroughly everything you are covered for .
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Teiano Sialoi
Best rates for car insurance for young drivers come see Carlos Vieira to get the best deals.
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Ed Simon
Great place. Everybody that are working here are awesome. Manager “Carlos” is a great guy.
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Digital Wookie
They gave out all of my financial information, including information about my vehicle !!
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Al Rod
Sara Suarez was great and very helpful and thanks to her I’m saving 220 dollars a month
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Gigi LaBarre
L love the way Carlos went above what he had to ,to help me he is so nice and helpfull
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Selina Coronado
Great customer service! Thank you to Carlos vieira for keeping my insurance rate low!
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Louis Hernandez
Thank you, Sara Suarez for the good policy you helped me save money!!!
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insain person
Carlos vieira is an amazing person will come back again!!!
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Danielle Theodoratos
Ask for Carlos Vieira he got me a great price and fast
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Jimmy Tenner
Carlos the manager is great got me a good rate
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oldies viejitas
Thanx to Sara, for a great n eazy service,
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midori perez
Super helpful!