Credit Card Management Services

Category:	Credit Counseling Service
Address:	1325 N Congress Ave, West Palm Beach, FL 33401
Phone:	+1 561-472-8000
Site:	debthelper.com
Rating:	4.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–5PM Closed

Location

Photos 6

Reviews 21

Ann Young

I, am Ann Young, a single mother who has not been able to work due to medical problems since October 2014. I have applied for SSI/Disibility, but have been denied, and now I am in the appeal process. I have been praying for someone to help me, and one day I called 211, and they told me about Debt helpers. I did not know about the Hardest hit fund, or that something, or someone would really help me and my children. With only $250.00 monthly income from child support. I did not know what to do. So I only called to see if I could get help with Bankrupcy, and I explained my situation to Nicola Butts Wimpel. She told me about the hardest hit fund, and that I may qualify for it. She was A God send and a blessing right from the first phone call. It was no accident that God put her on the line. I submitted my paper work, and I got the call today 9/22/2015. That my application has been approved. I just wanted to say Thank You once again Debt Helpers, and Nicola Butts Wimpel. God bless you all.

Joanna Walk

Working for a bankruptcy attorney, I have dealt with the customer service agents from many companies that offer the courses required to be taken by debtors before and after filing bankruptcy. We have received many solicitation offers from companies offering lower prices. Since our clients are facing financial hardship, we have passed the information on to them to use their services. Credit Card Management Services may charge a few dollars more than these bargain companies, but you truly get what you pay for in this instance. The customer service is far superior with Credit Card Management Services aka Debt Helper. Every person I have spoken with has been helpful and knowledgeable. In the rare instance that I need to speak with a supervisor for any reason, I go directly to Bill Sheehan and our needs are met within minutes. If you are filing bankruptcy, I strongly recommend using their services to obtain your certificates for pre-bankruptcy counseling and debtor education courses.

cindy landosky

Galatians 6:9 Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. Nicola Butts Wimpel helped me through a very rough time in my life. Through the process (from September 2014 til June 30, 2015) of getting help from The Hardest Hit Fund. It was not an easy process, but she helped make it bearable. Through all the hard work and dedication we both persevered. I would also like to mention Mohan Lalwani, Nicole Mezima, Sammie DelRosario and Katherine Shawna Parks who were also helpful throughout the process. I am very happy and grateful to say it is finished and we have a happy ending. Thank you also to the people at the Hardest Hit Fund for finally approving the help I was requesting. All of you are a true blessing, but most of all I thank my God in heaven who truly provides us with provision and blessings, who works all things out for the good of those who trust in Him. With Sincere thanks and gratitude, CIndy Landosky

anthony moe

This review is in regards to my qualifying and receiving the HHF-PR. During the process these lessons learned will hopefully alleviate any future occurrences from happening to potential customers. 1) Ensure that the customer and advisor have ALL of the information BEFORE the intake process begin. It took two weeks for them to tell me that my paperwork would not be processed because of HHF-PR Logo not visible on paperwork. 2) ONLY had one (1) day to close on HHF-PR paperwork. When it takes them way more time to process the paperwork. However, I am grateful in the end that it all work out. Also, closing agency was willing to go above and beyond for customer. 3) Advisor(s) need to work on courtesy and relation skills. Immediately becomes offensive when customer tries to explain their point- of-view of things. On the contrary, advisor(s) is/are professional.

Natalie Gutierrez

For a long time I tried to modify my loan. This is why a turned to a realtor who promised me a modification in a short amount of time in exchange for $ 2,000.00. The realtor started the process but it took a very long time and I kept getting charged extra for his services. I did not get the job done with the realtor. After several unfruitful telephone call, I contacted Debthelper (Credit Card Management Services,Inc.). Not only did I get guidance for free, but I was able to be guided by Francisco Vargas who not only showed me several alternatives that I had with my case but also who patiently helped me finalize my modification. I am forever grate ful for Debthelper (Credit Card Management Services, Inc.), specially to Francisco Vargas for his excellent professionalism, good disposition, patience and seriousness. Aldo O. Gutierrez

Joel Corbea

I am very pleased with the help of Debt Helper a.k.a Credit Card Management Services, Inc. After shortly graduating from the university, I was faced with the hard reality of being able to pay off my credit card balances from the demands of a full time university student. The help from CCMS goes a long way. Everything was broken down (payment plans, interest rates, terms and expected pay off date) for me and explained thoroughly which was what I admired the most. I thank Sammie Del Rosario for such great customer service. She always called me to ensure that all is okay with me and if I had any questions. I would gladly recommend this service to anyone who faces similar circumstances.

Vicki Sweat

Debbie was my consultant today, was efficient, spoke clearly, explained precisely the answers, and the reasons for, and covered all the issues of a reverse mortgage. She spoke in terms that I clearly understood, and the reasons, and whys. She was pleasant, had a very, very, nice phone voice, was polite, courteous, and patient. Her knowledge and expertise in this particular are was excellent, and she knew how to present it effectively. I had not been looking forward to this consultation, but was very comfortable with her, as she made it so, and she treated me with respect and pleasantness. I will give her all the stars available. She helped me a lot. Thank u for this opportunity.

Joe buscemi

I Recently Had one of the greatest feelings in the world. Someone who took my case personally. Nicola Buttswimple went above and beyond customer service to make sure I had all the documents and everything I needed. She was like my coach at a boxing match. "Get those documents, Get them as soon as possible, you can do this Joe. It is because of her and the friendly staff at Debt Helper that made this work for me. Very compassionate and caring. Thank you so much for everything! You have no idea the weight that was lifted off of me. We need more people like her, and what a wonderful world this would be. Credit Card Management Services, Inc. , You rock!

MIGUEL GONZALEZ

Never before I have felt the experience so professionally when working about my house. Mr. Pedro Padilla, although being a young fellow is courteous, professional, experience and very hard worker as well. Mr. Padilla has been for over 6 months the best counselor we ever had: always looking forward to see the best options for our case, the needed information and in contact with us in a timely and professional manner. Finally, we have a deep release after the closing date: FAST, SMOOTH, GENTLY Actually I already have recommend Mr. Padilla to various friends to call him and engaged in the process to get his outstanding counseling

Kat Leo

When I first did my modification I was not approved by WellsFargo, and I decide to work with Francisco at debt helper and he was great, he instructed me on all the steps I need to take review my expenses and income and got my file ready for the bank. He was on top of all my calls and emails and every concerns I have, he took care of it. He was indeed a great source of help. Excellent service, I recommend debt helper services to anyone who needs to get a modification done. I was able to get my file approved in 2 weeks after they received all paperwork needed. Thanks Francisco great job........

Logo Graphica

My wife and I spent two stressful years trying to get our mortgage modification on our own with no success, then we went to one of their open houses and decided to use them, and in less than two months they got the bank to approve our modification and we are sure it would not have happened without their help and direct line to the bank! We are so grateful for their prompt response, and above all, their friendly attention and professionalism! Juliana Osorio really cared about our situation; she was very courteous, professional, and made it happen for us.

Michael Winer

The counselor, Bill Messerschmidt, was warm, inviting and made the session very pleasant. He asked the questions he was required to and noted all responses. He then went through each part of the HECM program thoroughly, continually asking if I understood, and then followed that with a few questions he was required to ask to make sure of my understanding. He concluded the session by being very complimentary and letting me know that a certificate would be issued. He also gave me his phone number should I have any further questions. An excellent job!

Lee Anne Greenhouse

John Drapeur is absolutely a strong and positive reflection of Credit Card Management Services, Inc. I have never experienced such feeling of honesty and sincerity coming from an unknown person and felt like I was dealing with him in a one-on-one meeting. He was forthcoming in his suggestions, assistance,and communication. Never felt like it was a "hard sell". If all of Credit Card Management Services, Inc., staff is as awesome as John, then there is no doubt that this is one excellent company to deal with.

Buttercup L

I want to thank this company (Credit Card Management Services. Inc). They indeed are helping families by saving their homes from foreclosure and are doing the complicated task of dealing with lenders and banks. I want to especially thank my counselor Francisco Vargas. He guided me through the whole process of my Loan Modification in a fast and efficient way. He always took the time to call me with follow up and answered all my phone calls in a courteous manner. I am very satisfied

Carolyn Brewster

I would like to express my thoughts on the services that CCMS, INC has offered to me. The online Debt/Bankruptcy counseling that I received thru their website was very informative as well as made easy to understand. Once I completed the course I was called by one of their representatives, Bill, and he was very nice and patient with me while explaining the finalization of the process. I definitely give them a double thumbs up for information and service!! Thank You

Mel Bryant

My wife and I just had our Reverse Mortgage counseling and they were great! We had Barbara and she was very kind and patient, allowing us to ask any questions we needed. When we called, they immediately set us up with an appointment. when I asked if it was possible to be earlier, they put me on a list for cancellations. AND THEY CALLED ME THE NEXT DAY WITH A CANCELLATION! Excellent customer service and great phone manners! We highly recommend them!

Shirley Simpson

I just had my HECM phone counseling session with Debbie Lormejuste. She was thorough, very professional and made me feel very comfortable. I was a little apprehensive, but she went over everything, answered all my questions (and there were a few) and did a quick "review" asking me about items she had covered to see if I understood. She promptly emailed me a copy of my counseling sheet so I can expedite this process. Very appreciated!

Guenter Schott

After having been informed by our potential lender about the availability and facts about a Reverse Mortgage, we were contacted by an independent counselor, Debbie, and learned more about some of the aspects of this type of mortgage. She went over everything with my wife and me on the telephone and we can only praise this lady for her knowledge and skill to explain everything in simple terms. It was an easy process. Thank you, Debbie.

Zola Fisk

I found the FHA Counseling session to be both comfortable and complete. William (Bill) Messerschmidt was very courteous, thorough, and patient to help this old person work through and understand this confusing process. He answered all of my question and ascertained my understanding. I would highly recommend Credit Card Msnagement/Debt Helper and Bill Messerschmidt to help you through this part of the reverse mortgage process.

Charles Ledford

Today my wife, Debbie and I had the privilege of speaking with Bill Messerschmidt with DebtHelper to interview and complete a Certificate of HECM Counseling. Bill was both professional and personable as he explained the Reverse Mortgage process for us helping us to have a complete understanding of this type program. We appreciate his time and commend him for making this a truly learning session for us. Our best to you, Bill.

Frankee Muller

We finished the course on the weekend not realizing that we would only receive our certificate on the next business day. That presented a problem for us because we needed it first thing on Monday morning. I wrote an email explaining our predicament not really expecting to receive a response. But low and behold Heather Aho responded and provided the certificates promptly. She really got us out of a jam! Thank you, Heather!

Credit Card Management Services

Location

Photos 6

Reviews 21

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