|Address:||645 W Ward Ln, Green Valley, AZ 85614|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
My Father-in-law, Richard W. Oja recommended Green Valley Cooling & Heating to us. He said he has been very satisfied with the service he has received from you since moving to Arizona. He told us how polite, professional and knowledgable all the technicians have been. Just recently he told us about his plans to get on their Maintenance Plan and suggested we do the same. As it turns out last night our A/C suddenly stopped working and the inside temp rose to 85 degrees. We called Green Valley Cooling & Heating first thing. The technician Cody came within 20 minutes to repair what he found to be a blown fuse. He was very kind and professional. He provided the excellent customer service my Dad had told us about. We were very impressed with him and the job he did. We give Cody and Green Valley Cooling & Heating a 5 star review. We will pass the high recommendation along to all our neighbors and friends. We are signing up for the Maintenance Plan to keep our unit running well because we trust Green Valley & Heating and value their excellent service. Thank you, Cody! Thank you, Green Valley Cooling & Heating!!
Green Valley came out today and fixed our leak problem and installed a better drain unit. Their technician was excellent and honest. Our 2 heater/AC units are the originals and 20 years old. They are still working fine and the technician, Manny, encouraged us to get a service contract on the units. It was only a little over $100 more than the service call and repair would have been so we purchased the contract. My wife and I booth thought it was a good solution to keep the units running top notch until we will have to replace them. I think Green Valley Cooling and Heating is a responsible company that is interested in doing a good job for you at an honest price.
Great customer service ! Jordon did a pre-summer check up on my AC unit. All is healthy for the next year. Thank you. Wow!!! 108 degrees. My fan motor dies. I place a service call on a Saturday at noon. Service tech, Jorden, responds with a phone call. He is onsite within 30 minutes. He takes apart the outdoor unit, has the motor, but needs a matching capacitor, he drives to his office, gets part, installs motor and capacitor. Up and running at the 2 hour mark after placing service call. Jorden is the Green Valley super hero. We will use GV Cooling and Heating company for all our needs. Thank you Jorden, and GV C and H
Bob and his team did a outstanding job starting with giving the estimate to installing the new Bryant air handler and heat pump system. On the day of installation Matt and Tyler showed up on time a started the removal of the old system then Bob showed up and got right to work with them by dissembling the old swamp cooler so the heat pump could be installed. What a surprise to see the Sales guy actually jump in and get their hands dirty, GREAT JOB Bob. Matt and Tyler spent the whole day here making sure the system was installed and setup correctly, BIG THANK YOU YO THEM! I highly recommend Bob and his team from GV Heating and Cooling.
Superb experience with Erik, the technician who conducted a "check me" operation on our current heat pump to determine level of efficiency to qualify for TEP rebate on purchase of a new replacement unit. He arrived on time, explained what was to be done, completed the job, and gave me the results before leaving the premises. Very professional conduct and performance. Tim is an excellent salesman, always providing good, informative information which enables us to make decisions Rob did a great job installing our new heat pump in a professional and timely manner.
I think this is generally a good HVAC company but we have recurring problems with air filtration that began when they found the replacement ductwork they had fabricated was incorrect. They reused the existing unit and, for many months, installed filters that were way too small and did not really filter the airflow. After many conversations they found a filter that does the job but, every time it is to be replaced the service tech does not have the correct filter. Management has tried to solve this issue but their attempts have never worked.
I simply cannot say enough praise for this wonderful group of people. We had one of our two air conditioners fail in the middle of this 115 degree weather. Tech arrived at nearly 6pm within 15 minutes of when I called. They would have to order a new compressor which they did the next morning and called that they would be out at 6am or so the following morning. And he was here as promised and repaired the unit. So about 40 hours from first arrival to completion of the repair. Wonderful. And everyone involved is so great to work with.
Rob H. was courteous, knowledgeable and kept me updated with progress of removal of old HVAC unit, and installation of new HVAC unit. I was only without AC for 3-4 hours. When he was done he came in and showed me how to use new thermostat. All my dealings with Green Valley Heating and Cooling have been great, if they say they are going to do something, they follow through. Everyone I have spoken with have been courteous and knowledgeable.
Green Valley Heating and Cooling installed a new heat pump with air for me on June 15. Rob H was the lead technician. The team arrived on time, explained the process, finished on time, and cleaned up after themselves. They were great about explaining the new thermostat and workings of my new unit. Very polite and answered all my questions. I love my new unit and it has been working really hard these last few weeks of AZ
Had two HVAC systems installed today and the team (Josh, Tyler & Benny) started at 7:30 and finished by 3:30 PM. Very efficient and professional job. Highly recommend Green Valley Cooling & Heating! Erik was out twice, very prompt, and balanced all of the registers so that we have even cooling throughout the house. We have really been pleased and this was a timely purchase with this unusually long hot spell this year.
Duncan was everything you would want a tecnician to be. Friendly, explained things well, and was very patient...... took me forever to decide whether to have him install a replacement capacitor or have AHS do it. Duncan waited patiently while I was on hold until I got fed up, and then had Duncan put it in after he had already put everything away into his truck. A true gentleman. Charlie Backman
Just a shout out to Tim B and his crew for an outstanding job installing and servicing our new Bryant cooling and heating unit. Everyone was helpful, neat and tidy in the installation process. Tyler and Erik were informative in teaching us about the units thermostat and patient in answering all our questions. Plus...the unit is working great! Alice
Kyle called us 10 minutes before the service call and politely arrived and rang the front doorbell even though garage door left open. Serviced and tested, explained promotions and status of air conditioner for the summer. Neat, clean, pleasant in manner and very efficient. The service was done in 15 minutes. I would highly recommend Tyler.
GV Cooling and Heating is an excellent company. Their product and installation was fantastic. The workers are polite and timely. Erik was on time, explained what he was doing ahead of time, reported findings and explained his next steps. He was very polite and answered all questions asked. He is a good ambassador for your company.
We are very happy with our new Bryant heat pump and a/c unit which we purchased through Green Valley Cooling & Heating. Very professional service, and everyone on the team was helpful, knowledgeable and pleasant at every stage. They take time to answer your questions, and we appreciated the follow-up visit. We highly recommend them.
Mark and Carol Thompson
Our family has been a customer of yours for almost 40 years. Your service has always been first rate. I applaud you for your Green Valley Heatng Hearts program and note, as well, that your first project of this year was to help women and children during a most vulnerable time of their lives. Good job. Mark C. Thompson
Great people, great service! Although getting a new air conditioner was not top on our list of things to buy, this company made it as pleasant as possible and we were happy with the service and so far with the product. We will continue to do business with them and have already recommended them to others. Thank you!
Duncan was outstanding ! He was very polite and professional throughout out interaction. He explained each step he was going to do during our maintenance inspection and then updated us after each one. Green Valley Cooling & Heating must be doing things the right way in their hiring with Duncan as an example.
Although our Daikin has yet to be repaired, Richard has instilled high confidence in his expert diagnosis of the problem. He was gracious in explaining his procedures and findings. Richard is an excellent service technician and an exemplery representative for his company. Mr. & Mrs. Owen Jackson
Jenifer Jeffers Hossack
The service I have received from GV Cooling and heating is always professional and on time. They service my business on a regular basis and I am always pleased with their quality of work and knowledgeable staff. I would highly recommend utilizing their services for your home or business needs!
Matt & Rob, You two installed my unit on 1/17/2017. They were scheduled to finish @ around 2:00 PM. They were complete up & running @ 10:30 AM. Fast and efficient, would describe their work. Each of them explained their area of responsibility, leaving me the customer, very satisfied.
Rob Hamilton and Benny L installed our new HVAC system in a timely manner. They were professional and thorough. They took the time to explain the new thermostat, check our ducts, and left their cards in case we had any questions. Highly recommend this company.
I have been using this great local company to do the routine services on our commercial system for almost two years. We have had no issues at all and highly recommend GVCH to each of our clients and staff. They are the best in Green Valley and Sahuarita!
Kyle was friendly and took care of our inspection with little disruption to our day. He took the time to discuss options for duct cleaning that we had been considering and was able to offer us a price that sounded reasonable for what we want to get done.
Richard replaced the compressor motor at the condo where we are tenants. He was very knowledgeable, efficient, and personable in "getting the job done" !! ...and enjoyed his sense-of-humor! Definitely a 5 star+ technician/person... THANK YOU RICHARD
Erik was very professional, called to alert us of his imminent arrival, seemed to "know his stuff" very well and completed our system checkout and enrollment in his maintenance program very efficiently. Friendly and personable as well.
Duncan was quite an exceptional young man. Very enthusiastic about doing a super job for us by explaining all the things he was here to accomplish during his visit. Keeeeeeep him learning and sharing his enthusiasm!!!!! Chuck Lamb
Right on time, and the work was done with no fuss or muss- in and out like a flash! Duncan did a superb job and checked everything as I could hear him Removing panels inside and out to check everything in the system. Thanks Duncan!.
Kyle was on time for service -maintenance appt, even called ahead...courteous, answered all my questions...performed a part replacement and shot me a service order ( summary) via email - same day Overall, a good experience with Kyle
Mike handled my seasonal check-up. He called first and was here about five minutes later. I had two questions and he answered them and showed me how the part in question worked. Very happy with the service. Neat and tidy.
Duncan did an excellent job. He called to let us know when he would arrive, and we really appreciated the great job he did for us. Duncan took the time to explain his findings, was very thorough and was a complete gentleman.
Brian was professional, polite, knowledgeable and thorough in his work. He was informative to the questions and concerns I had and sincere in his answers. He is the kind of tech that you trust and would call upon again.
Erik was very helpful in explaining the use of the thermostat and was patient with his training. He checked out the new system and explained what he was doing and offered to be contacted if I had additional questions.
Timely, Courteous, Professional and Thorough are four adjectives that I rarely use one sentence, but with regard to the time(s) that I have called on GVC&H, they all four apply. These folks are highly recommended.