Central Heating & Air Conditioning

Category:	HVAC Contractor
Address:	3575 McCall Pl, Atlanta, GA 30340, USA
Phone:	+1 404-261-2280
Site:	centralheatofga.com
Rating:	4.4
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–12PM Closed

Location

Photos 100

Reviews 21

A Private User

Over a 4-year period, they came out once a summer because of my recurring A/C problems. Each time they charged me for a visit fee, and performed a leak search and charged me for that. They never found a leak. Finally, they said the leak was in a line that runs in the foundation of the condo and to keep refilling the Freon because breaking the foundation to repair the line would not be cost-effective. This summer, I asked Cool Masters, Inc. to come refill my freon. He offered to do a leak search for free, and found a leak in minutes. Unfortunately, because of the ineptitude of Central Heating & Air, the warranty on my unit has expired. Not only did I waste money on pointless visits and leak searches by central, but now I have to pay for a part to my unit that would have been covered by warranty just a year ago. I called to ask for a refund, and they were unwilling to work with me. All of Atlanta should know that Central is unprofessional and error-prone.

A Private User

I have used Central Heating and Air for quite a few years. They installed a new furnace several years ago and I have had a maintenance contract with them until this year. Several years ago I had my mainenance service performed by Lee who was great and did many things that none of the service men had done before. Lee told me what he did was general service maintenance. So I became concerned that the maintenance I was receiving was less than it should be. Several weeks ago I had maintenance service performed. The service man was very unfriendly. He played a game on his cell phone for a half an hour while he was outside supposedly servicing my furnance in the crawlspace. I contacted Central Heating about my concerns. I spoke to Melanie and told her what happened . She told me the Cutomer Service Manager would call me the next day. I have not heard from anyone...

Alina Castaneda

We had Don come out and give us a quote for relocating some HVAC lines, his quote was very competitive. After a week I called to schedule an appointment. But in the interim, we figured a way of doing the work without relocating lines (keeping in line with the budget). I called the office to cancel the appointment. The office staff along with its outside personnel is just simply great. Customer service still lives in America! I would definitely use them should there be a future issue.

Regetta Dozier

During the bitter cold of winter, we found ourselves without heat. We called Central and received a quick response, thorough diagnostic check and a kind, courteous and professional technician. The repair was done and he even made recommendations outside of the scope of the service call that could enhance the indoor air quality of our home and, hopefully, maximize the life expectancy of the system. I am Team Central all the way!

Atlanesman

There should be a TEN STAR category for Central Heat and Air. I have used them 10+ years....they service my unit 3 times a year. Not only is my technician, Matt, the best serviceman I have had in 45 years of home ownership, he is smart, friendly, on time,( if not early) and he goes the extra mile. The office is the same..polite,.outstanding service and the best price anywhere.

Stephen Benoit

Kenneth Johnson was extremely knowledgeable and approachable. He designed a customized plan to improve air efficiency in our home. He took the time to explain the process and reasoning for the design and was a good communicator. The installation team led by Devin was excellent. They were hard working, prompt, and courteous.

Kent Hood

I appreciated the way that your technician discussed with me the options that I had for my older AC units. Instead of a hard sell for a new unit he suggested that we complete the service and watch the units. I appreciate a company that puts me ahead of their profits! I will be using them for my yearly maintenance program.

Megan Brown

Wonderful company to work with. The installers were clean, professional, covered the carpets, and did a stellar job. Would highly recommend them to anyone needing a new system. I spoke with many companies and Central Heating and Air by far surpassed everyone on their knowledge. Thanks again!

Murad Mackwani

Courteous, Professional, and Knowledgeable! These people are fair and honest. They took excellent care of me and my family from 1st interaction on the phone to the technician who came out to repair my air conditioner in this brutal hot weather.

Dana Brooks

Great company to do business with! Central did some work at our home to improve air flow and quality. Improvement was apparent immediately! Less dust, better filtration and less sickness in our home. Highly recommend.

Danielle Von Behren

This is one of the best companies I have dealt with. They are honest and reliable - all technicians I have had in my home are respectful and knowledgeable. I would highly recommend them.

A Private User

They came out to service the A/C gave an estimate then did additional work which more than doubled the total bill without permission. I would not recommend using this company.

Beverly Ferriero

This is a great company that has been in Atlanta for a long time. Their staff is courteous and professional. I highly recommend them. A+++

Mary Ellen Youngblood

The newly installed Ac system has been a huge improvement! The installation crew was very nice and professional! Thanks!

Kae McGowan

I have to say the two guys that came were the best workers I have dealt with. Both very well-mannered and engaging.

Daniel Williams

They did a great job installing a filter and were nice to answer all my questions about our A/C system.

Anna Wisenbaker

On time, extremely thorough and reasonably priced. The technician was knowledgeable and polite.

Chloe Gabrielle

Timely, courteous, professional and thorough. They are always there when I need them. Great job!!