Category: | Air Conditioning Repair Service |
Address: | 420A Old Goff Mountain Rd, Cross Lanes, WV 25313 |
Phone: | +1 304-776-8094 |
Site: | dodrillheating.com |
Rating: | 4.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
PA
paul ice
Bought a HVAC system august 2014. Have now made 2 service calls to fix problems this year 2015. First was fixed quickly, however have had problems with second. Called for service and asked if they could come later in the evening, 4pm because of work schedule, said they could only make appointments 2-4 because if tech could not wait on us if he was done early. My wife takes off work to come home waits the 2-4 tech shows up 445. Next day we get a phone call for another tech to come to out to look at system. So now on our 3rd appointment and tech shows up almost 2 hrs late to start repair. Call their phone number to complain and people answering phone just give excuses and sorries but not a manager.
ME
Melanie Ward
We had a great experience with Dodrill. We moved into a new house last summer and the next day (A Sunday, when it was 95 degrees outside) the air conditioner broke. We had a 4-week old baby at the time and I was extremely worried about him in the heat. I called the on-call technician who came as soon as he could and fixed our issue. Great service and price was reasonable given that it was a weekend. We now have their maintenance plan and they have been prompt at scheduling the maintenance checks.
DO
Donald Edwards
One of your workers broke my water line that supplies my outside faucet. The way that I know this is they were the only people to be under my house when I went to turn my water on to this faucet. Your heater & air condioner are working fine, but I am totally displeased with my water line problem since I am handicapped, I can not fix this water line, so I have no recourse but to hire someone to replace this line at my expense.
DA
David Crowder
This installation was the 4th one for me by so called professionals but the 1st by Doddrill. I can say it was by far the most professional group I have ever encountered in the hvac business. From the first visit until the clean up I was very pleasantly surprised. I would not hesitate to recommend this company to anyone. The installers were not only courteous but they new what they were doing. I am very pleased.
JA
Janet Wakefield
Quick efficient service. Friendly knowledgeable employees. Always clean up after any work that has been done. Very friendly and knowledgeable. They Always wear booties and clean up after any procedure. They Recommended surge protectors and explained their benefit. Gave me options and pros and cons. They are Incredibly professional and kind. Very prompt.
RA
Rachel F.
This was our first time using Dodrill and they did excellent work! They were prompt and professional. We had them encapsulate and waterproof our crawl space which had standing water. It is SO much cleaner and they sealed everything, we could actually store stuff down there now if we wanted to! If you need crawl space repair, I highly recommend them!
RO
Robert Duff
The last tech who came out to service my heating/cooling did an excellent job. Before he came into our house he put on "booties" to keep the floor clean. Explained all the maintenance he had done to the outside unit, readjusted the thermostat (I have a problem with this). Very personable and knowledgeable.
RO
Ronald Tucker
Professional service with hometown manners! From the ladies who greet you on the phone, to the expert service received from the technicians, it is a super nice experience! It is a conundrum to me that you found professional workmanship and friendly people in the same persons. Thank you!
SU
Susan Newhouse
I have just signed up with Dodrill and I anticipate excellent service. Angela and Susan were both so patient and understanding of my situation and helped me feel very confident about my decision to have Dodrill care for my heating and cooling system. I look forward to service ahead.
DO
Donna Hark
Excellent Job!!! I highly recommend Dodrill Comfort & Energy Solutions. They are professional, courteous, knowledgeable, accessible, and honest. I have used other companies over the years and can proudly say that I am very pleased with their performance.
EM
Emma Cavender
The gentleman that came to my home was very nice. Used the little shoe protectors. Sat down and discussed my situation. Made everything quite clear. I apreciated all this but felt the service call was too pricey for less than an hour of his time.
BE
Belva Faulkner
I had a new unit put in this past fall. The men knew what they were doing, answered all my questions and cleaned everything. My house is warmer than before and we do not use a space heater to keep the biggest room warm.
HE
Herschel Shamblin
Unit cools well but there are scuff marks and scratches on the unit. Also it is not level. Tech sent out, he took photos but have not heard from them since the end of June. Check elsewhere before going with them!
DA
Dave Hatcher
Purchased HVAC system. They were here on time and worked non stop until the job was completed. The system is louder than I was expecting and I have room temperature differences. Not real sure how I like it yet!
RA
Randy Evans
Came in to house after heat was not working. Changed a filter and said its fix. Still unable to run all zone of my house and the heat pump sounds like its getting ready to fall apart but its fixed.
TI
Tim Cavender
Quite professional, done on time, trustworthy and competent installers, full price but you get what you pay for. (I should have jumped on the discount offers in the off season). Recommended.
DO
Donna Brown
My AC installation was prompt, efficient, and clean. The installers were friendly and professional. I will contact Dodrill for future needs, and I will recommend them to others.
NE
Nelda Mattox
Always received courteous and prompt service. Service calls are on time and professional. Have absolutely no issues with Dodrill. Would definitely recommend them.
EL
Eli Vater
First time customer, wonderful experience. They were professional, on time, and completely upfront about everything. They were a great company to work with.
HE
Helen Dunbar
i find Dodrill comfort co. To be honest and reliable. They are there if you have trouble with your unit and do a wonderful job repairing to my satisfaction.
JE
Jean Hager
My experience with Dodrill service men and their service has always been great, they are polite, nice and friendly. Thanks. Anna Hager.
KA
Kayla Boggs
Very efficient and courteous. They arrived on time, finished on time, and did not leave us with a mess to clean up! I would recommend them to anyone!
BR
Brenda Luikart
Dodrill is a good company as i told the service man We have our home for sale and when we move dodrill will be on our calling list. Great company!
SA
Sally Reed
The Dodrill Team is very professional and prompt in all they do. It is nice to know there is someone you can trust when you need help.
JA
James Sweeney
Our technician was on time and did nice work for a good price. No complaints and plan to utilize again for future work. Thank you.
PA
Patricia Kiskis
The trained Tech. Dennis took very good care of my unit. Hope the same Tech comes back!
DR
Dr. Shelvy L. Campbell
Exceptional Service! Cody our technician was prompt and service was fast and efficient!
GL
Glyn Houchins
Service person was knowledgeable, courteous and professional and he fixed the problem.
DA
Dan Anderson
Great experience. Quick removal & new install. Team was friendly & knowledgable.
TE
Terri Dempsey
Very professional! Nice and respectful of our home. Will recommend.
PA
Patricia Bruce
excellent service technicians professional will recommend to others
AM
Amanda Wolfe
Fantastic group of people. Will not ever use another company.
JO
jody mcclanahan
Quick appointment and great customer service every time.
AN
Annie Shaffer
Just fine. They delivery as per their promise.
TI
Tiffany Price
Amazing service and very friendly staff.
RE
Rebecca Rucker
Great, Quick service. Thank you.
AN
Annie Bitner
Great Service...thank you!
BE
BEVERLY ASHLEY
They did a great job!
DH
DHC TAB38
I work there
JA
Jay Gould Mining Motors
Excellent
CH
Cheryl Hall
perfect!