|Category:||Auto Insurance Agency|
|Address:||1344 State Road 7, Margate, FL 33063|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed|
Fast friendly service! I have called Rainbow Insurance every month, for almost 18 months now, and I have never experienced less than professional service. The agent I spoke with last, even referred me to another insurance company they do not even have relations with. An insurance agency referring you to another agency? That is what I call service, if I have ever heard the term used correctly. I will continue my business with Rainbow Insurance, for what I feel will be many years to come.
Worst insurance agency I have EVER dealt with! Customer service is poor and they NEVER answer their phones and if I happened to get lucky and got someone on the phone they sounded MISERABLE and were no help at all. The manager Bruce was incompetent and wanted to do nothing but argue with me and blame me for my issue instead of figuring out a solution. Please do not use this agency it will give you NOTHING but a headache!
I have worked with this agency for six months now. I always do my business in person and I go to the same person. She is really nice. When I walk in there I do see alot of people and everyone is wearing a headset. It seems like a laid back environment and everyone looks that are talking on the phone working. My experience has been positive thus far. I gave them a three because the service is not great!
Horrible customer service. My husband is still waiting on a return call back from the agent who sold us a policy, knowing that the insurance company would eventually cancel us due to roof problems on the inspection report. Read reviews before you buy... maybe she will call back one of these days.
Called to cancel auto policy. Put on hold on four different calls for up to 25 minutes. No come back. Be aware of this companys runaround tactics. Would rate less stars if possible. Please save yourself some heartache.
I have no issue with this company, My only complaint is when they are on the phone with you , it ALWAYS sounds like a party going on in the background, making it super hard to conduct actual business!
They are just rude... horrible customer service. I will NOT be renewing with them. Update...spoke With Bruce...hes the BEst!! THANK YOU FOR HELPING!! UNLIKE THE LAST UNWILLING LADY!
You guys have the worst custmer service ever yall never answer the phone and never call back its hard to get anything done with you guys i need to leave yall company asap
Worst insurance agents ever. They do not answer the phone, rude. They do not care about you as a customer. Very hard to get anything done with the!
Love the nice people that work there and the fact that they work with u
Such horrible service not helpful at all
Slow customer service