Category: | Insurance Agency |
Address: | 17870 Sky Park Cir #101, Irvine, CA 92614 |
Phone: | +1 949-261-6050 |
Site: | arlenebautista.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Marnie Trussel
Probably the horriblest experience Ive ever had with a State Farm agent. She literally argued with me over the phone. Who sits there an argues with a client over the phone?? Somebody explain to me who? She is a poor excuse of an agent she has absolotely no idea what she is doing. I tried to cancel a policy with her of an old junk car I was selling which unknowingly I was paying full coverage on because she didnt explain the coverages properly and it TOOK ME FOREVER almost as if she didnt want to cancel it so she can keep taking the money. She is not there for the clients best interest all she cares about is taking our money. She is so money hungry its ridiculous. When you call for advice all she tries to do is sell you a State Farm product which is so annoying. To sit and argue with a client say that "your name is on the wall that you own the business that you could do whatever you want in your agency." Is the lowest of all lows. After this she LITERALLY transferred me to another agent. State Farm is not a crappy company at all. Its this agent who is crappy. You are not a good person Arlene. You suck
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Rachel De Pillo
Arlene has been extremely helpful to me over the past few months! I’m still young and went into her office understanding little to nothing about how insurance works and she stayed with me for as long as I needed to explain anything I did not understand. We spent over an hour going over what I needed to set myself up for success and she really opened my eyes to how important my plans were. If not for her, I wouldn’t be covered as well and I wouldn’t be saving as much either. She is very thorough and cares about every single client. Thank you Arlene for helping me out!
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Greg hergz
Arlene Bautista A very professional and attentive to our community nesecidades agent, I prefer to State Farm why I covered all my nesecidades and full coverage. Besides being a very nice and kind woman. Thank you Arlene Bautista You are the best !!!
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Nick Martinez
I recently signed up here with Arlene. The office was really nice and everyone greeted me at the door. I sat with Arlene and she discusssed a financial plan for me to invest in and helped me set my financial goals for the future. She spent about an hour with me to fully understand my expenses and what I can do to help save. She even called to check up on me this past day. I trust my services with her and recommend anyone to meet her! Thank you Arlene
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Terri Morales
My son had his new car financed by State Farm in Corona and I as the co-signer could not get out to Corona. Arlene was gracious enough to have the paperwork sent to her office and I was able to sign 1 mile from my work location in Irvine. She was prompt, had everything ready for my appt so I was in and out! Her receptionist was also very kind and upbeat. I will be talking with her soon to change my insurance and refinance my auto with her!
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Eddie Quillares
Arlene saved me not only money, but she also reviewed my coverage or the lack of. I saved about $300 annually and purchased better coverage with an umbrella after all appropriated discounts. Additionally, Arlene is sincere and caring, I felt that it was not a usual transaction, but more an interaction. Lastly, they advised my mortgage company and Leon holder of the new coverage. Thanks Arlene for making this experience effortless!!
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Cynthia Meg
Thank you Arlene! I rarely write reviews, but after the great meeting we had with her, I had to share... She was very thorough, informative, and understanding. We came to her with our needs and she met them. She gave us great advise and saved us money! Best agent hands down. Thank you for walking us through the process of what most of us consider a headache! Definitely recommend her!
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Gregory Gallup
Arlene Bautista State Farm Agent has selflessly helped our charitable organization on several occasions. She also serves on our Business Advisory Council which tackles tough issues like climate change and clean water. Her office and staff are really nice and they are conveniently located right off the freeway by the John Wayne Airport!
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Heather Adams
Arlene has been super helpful since day one and always makes sure I get the best coverage for my budget. Her customer service is top notch and ensures that any questions I have are cleared up. I highly recommend her and her services :)
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leon defour
Arlen is state farm . her Irvine branch I must say is the best .They save me a hole bunch of money on my life auto and renters. . Thanks you Arlen. You and your staff are the best . I will recommend anybody to your branch . Thanks you
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Alma Ruiz
She gave my grandma a really good deal on car insurance.She really friend love her attitude.She gave me a good deal in life insurance.Come and see her if you need any kind of insurance.
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Jonathan Duran
Arlene is the best! She will definitely take care of all your insurance needs and will get you the best rate. She has helped my friends out too in getting low cost insurance policies.
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Javier Diaz
I was helped right away and was able to get a great price for life and car insurance with a clear explanation of how each of the insurance premiums are derived. Very great location.
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Montrell Garrett
The state farm experience they give at there location is just helpful and amazing. Number service, makes them a number one insurance company, everyone just join.
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washington owino
She is very nice and speaks from the heart, love s her job and and takes good care of her customers, I would prefer someone to her in a heartbeat.