AAA Oakland Rockridge

Category:	Auto Insurance Agency
Address:	1982 Pleasant Valley Ave a, Oakland, CA 94611
Phone:	+1 510-350-2042
Site:	calstate.aaa.com
Rating:	3.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 45

Reviews 20

Orlando Godinez

ABSOLUTELY WORST EXPERIENCE WITH TRIPLE A Oakland. Highly recommend that if someone from this insurance causes damage to your vehicle, you settle it through your insurance! Two months later and my vehicle has not yet been fixed. It took about two weeks for my vehicle to be dropped off at the body shop of my choice because the vehicle had "fell through the cracks of the system" and after it was dropped of, they did not provide my information or their own information until i called back to see what was going on. I pretty much much had to do all the calling to make sure my car was getting fixed. The representative assigned to my case, Sam Sun, Showed the least amount of interest in helping me and would not reply to my voicemails until I called his manager a couple times. After a month and a half later, The car finally came out from the body shop and I took the car to the dealership and a service agent found broken motor mounts consistent with a hard rear-end but Sam took it to himself to go inspect it himself and lie to me that he talked to the service agent that diagnosed my car and found "No damage consistent with the accident" but turns out i called the service agent and he was not in that day. after all this they have turned me down for help and I remain carless because i was unlucky to get rear-ended by a individual with this uninterested greedy insurance. Really Really disgusted by this service and Strongly recommend staying away from this insurance.

Kara B. Potts

Nice facilities, and fast and friendly service. Came by to pick up maps and guidebooks for our road trip through Utah and AZ. We were in and out in less than 5 minutes. I will be back for registration and other services.

Rob Marston

Everyone was nice and helpful. Line was long but I expected that however I asked the lady up front and she was happy to take my credit card as payment, so no line for me!

jared russell

FYI, the parking lot may be full, construction also underway at the shopping center, there is a larger supermarket parking lot available approximately a block away

Henrik Bengtsson

Did my DMV registration renewal (cash or check only) here at 5:15pm on a Tuesday. It was only 5 minutes (heaps faster than going to DMV). Friendly people.

Tamera Shakir

I waited a very LONG time for service. After leaving I realized I did not get offered the back pack promotion for my new auto insurance policy.

haggeo romero

Well worth the price of membership to be able to use the DMV services. Much better than waiting forever at the DMV.

Adriana Worley

They are open on Saturdays and the staff is helpful and friendly. They also have fast service.

Maria Mendiola

Great service especially Frank Witson is the best agency there

Justin Solo

Really nice AAA office, lots of parking but sometimes a line

Carla Williams

Great customer service every time I come to AAA! Thank you!