Category: | Mortgage Broker |
Address: | 3900 Medical Pkwy, Austin, TX 78756 |
Phone: | +1 512-852-8883 |
Site: | americancapitalmortgagegroup.com |
Rating: | 4.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
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Rely Antonio
Great Team! Great Rates! Well, not sure where to start as since the beginning I connect with them remotely out of state, they have an awesome team, started with Chase initially as we spoke with our upcoming relocation and looking forward to settle down, help me out with the initial process, James did well giving us moving towards next step, Russ fulfill the commitment and closing date as we aim and get funded same day of closing with no hitch and glitch! Above all that, how we made it to the closing day as we agreed, is the amazing rate they have offered us, Brad C., the owner even have a conference call with us even on the weekend, utmost customer service! An honest feedback, as they stay on top of the situation, they are among the very first one to notify me with any issues or possible delay which was not their fault at all, you are hearing it from the lender? How could you be amazed of that! I would highly recommend Brad Cullipher and his team to be your ONLY lender as you work through the process. Note that I just have my closing done Sept. 2017, and our family could not be any happy with the goal. With the positive inputs given, we also believed that further communication internally could be improved more as well as we have a big team helping out, other than that, keep up the good work and leading out lender industry.
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Jennifer Broderick
I cannot recommend anyone more highly than Brad Cullipher and his team at American Capital Home Loans. We initially chose to work with Brad because our realtor recommended him; normally, I would have been more hesitant about a recommendation like this, however, we had already shopped around and were not impressed elsewhere. I have to say that it was one of (if not the) best recommendations we have ever received. My husband and I are both professionals, and have a relatively hectic work schedules. It was important for us, given our work schedules and the expiration of our lease, to close during a certain window of time. Brad and his team were able to close our VA Home Loan in 21 days. For anyone familiar with the VA process, that is an incredible feat. Everyone else that we spoke with said that they needed a minimum of 30 days, and even that was no guarantee. Brad was very straight forward when we spoke with him regarding our time frame, and explained that he could close in 21 days so long as we responded same day to his requests. He held up his end of the bargain, without exception. Not only did Brad and his team fulfill our expectations, they were also very professional, friendly, responsive, and easy to work with. We will definitely be using American Capital Home Loans on any future acquisitions!
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Bill White
Let me say that these guys are fantastic. If you are looking for a mortgage, call Brad and his team and they will take care of you every step of the way. The best thing I can tell you about them is this: they will willing answer any question you have and they will never treat you like you are silly for asking it. During the mortgage process, especially if you are a first timer, you will have a ton of questions about how it works, when things are due and where things must be sent. You will also find yourself forgetting the answers and asking these questions again and again. Brad, Sean, Tiffany and Russell kept in constant communication throughout and always made me feel respected and valued when I asked questions or inquired to get more details about certain parts of my mortgage. I never waited more than a few hours to get an answer and it was usually only a matter of minutes to hear back from them. They took care of everything and we closed with no problems at all. I could not have been happier with them and I recommend the highly to anyone looking to buy a new home.
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Kelley Forbes
Our realtor recommended Austin American Capital, and it turned out to be a great decision! I worked closely with Bailey to start the loan process, and she could not have been any more helpful! Anytime I wanted to make a bid on a house, I could call her and she would give me a great estimate of what the bid would equal in monthly payments. She was never put out with me, and always responded super quick to my calls. This paid off in a big way during a bidding war! Sean processed our loan, and he communicated all his needs very clearly. We knew exactly what paperwork he required from us, and he always kept us in the loop. Bailey and Sean made the process of buying a house super easy. They helped me understand the process from beginning to end, and was always there to answer my questions. I highly recommended using this company for any future loans or refinances you may have. You are truly in good hands with these folks.
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Carla Jenkins
American Capital Home Loans did an exceptional job for my husband and I. They were our first step in the process of purchasing our home loan. Contacting Brad and the team there was definitely the best start to the process, which I have heard can be a hard and long one for some. Every step of the way they were all at our service to answer questions and give professional advice. They maintaned contact with my husband and I as well as our realtor. We were house hunting during the government shutdown as well and were proactive to make sure that no matter where that event went we would close quickly and easily. Fantastic job. We will use them in the future and refer all of our Austin Area friends and family to consult them for any home mortgage needs..,. Great Job Brad, Bailey, Rebecca and Sean the teamwork amongst all of you in the office is phenomenal!
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Jessie Pinkerton
My fiance and I just closed on our first home and we are so happy we went with American Capital. Each member of the team was super patient and helpful in walking us through the process. They were always available for us, day and night, and even on the weekends. They always answered the phone and responded to my emails within minutes of my sending them. I feel like I personally know all of them after asking about a million questions and having countless conversations to explore our loan options. Once we had our info to them, Rebecca, our loan officer, told me that all we needed to worry about was what color to paint. That was so true! It went like clockwork and now we are in our beautiful new house. This team is wonderful, I would recommend them to anyone buying a home.
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Patrick Escobar
After being denied twice by other mortgage loan companies, my wife and I were referred to Brad Cullipher at American Capital Home Loans. Having our doubts on getting approved we decided to try one last time. After sending an email to him we were contacted Asap. From that point on we had nothing but amazing customer service. Not only were we updated on every step, but if we had any questions or concerns the team was always available. Of course there is a lot of back and forth with the underwriting but it was easy and fast. Not only would I got back to American Capital Home Loans in the future but would only recommend them to my friends and family. Almost forget they got us approved. :)
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Jason Watson
I Contacted the lender months prior to me purchasing my first home, Through the months of working with the team i was contacted on a weekly basis (my request) to see how i was going with the recommendations to improve my Credit score, answer any questions i had about the process and preparing for the next steps, From the start to the completion of the loan process i found everyone i encountered in the organization professional, knowledge and a pure delight to work with, i had a lot of simple to complex questions there was always someone on hand who was able to answer the questions and made me feel very at ease. I would recommend the guys wholeheartedly it was truly a pleasure.
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Aaron Hoelscher
American Capital Mortgage was/is amazing. They took great care of my wife and I during our first home buying process. Even when our first house fell through, they made sure we would be able to close before the current lease expired. All of the staff was exceptionally friendly and professional. Huge thanks to Brad, Sean, Russ, Tiffany, and Roland for all their help. Brad was even available for questions during the weekend when the office was close. This let me know how much he cared about his clients. I even received a birthday card in the mail from Brad. I would definitely recommend American Capital Mortgage to any of my friends and family!
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Jessica Barak
We were first time home buyers and after getting a inconsistent rate and bad service from our credit union a friend of ours recommended Tyler at BBMC. It completely changed our outlook on home buying and they made going through the process seamless. From beginning to end everyone we dealt with was wonderful, encouraging and informative especially as first time home buyers. We got a great rate and closed in 30 days! We could not be happier with the process and our new home. Thank you Tyler and the Brad Cullipher Mortgage Group we definitely will do business with them in the future if needed.
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Abarb
I worked with a great team while buying my house. They made time to be there when I could talk. Every time I called and said who I was they knew my account. Which is great because I did have to wait on just one person. They also repeated how everything was going to happen and then again (Because I just wanted to make sure). I worked with a bank before and it was like climbing a hill using one arm with someone hanging on you, but not with American Capital Mortgage Group. They will be the ones I go to when I move for a loan. This is a great company and great to work with.
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Joe Garfield
My wife and I bought our first home with the help of BBMC. They were with us every step of the way. Since we were buying from out-of-state, there were some additional difficulties we encountered. BBMC helped with all of them-- from recommending an excellent real estate agent, to helping navigate the closing process remotely, they were always attentive and helpful. We had countless questions as this was our first home-buying experience, the team was always patient with their very clear explanations. We would absolutely recommend BBMC.
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sHockz atx
Brad did an awesome job. He worked to get their rates lower than the local competitions, then helped expedite my re-finance as quickly as can be done due to some timing issues on my end. I was extremely pleased that he was able to accommodate and push his team to get to closing as quick as possible. Brad was courteous and looked out for my best interests, as well as informed me thoroughly of everything I needed to know. I will definitely be putting Brad at the top of my list for my next refinance!
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Mb T
Great team to work with. Everything was quick and smooth when we bought our house. Brad was available for any and all questions I had when I would call; email responses were quick if not immediate. Dealing with paperwork is annoying for all who are buying a house, but Brad and his team did everything correctly/efficiently so I never had to resubmit or send endless information over and over again like my friends who were going through the same process with someone else.
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Kevin Dias
Streamlined experience, with help every step of the way. The folks at BBMC were very thorough, and made sure that when we were ready to sign on the dotted line every issue had been thought of in advance. When a single form was left unsigned at closing, they even sent a courier to us to get it taken care of in a timely manner. On top of this, the people at the mortgage office were very responsive when it came to any questions we had or changes we needed to make.
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Adrian Mason
It was a great experience! Everybody I worked with from Cory, to Kee, to Russell all made the process of getting my home loan approved seem almost seamless. I had hiccup near closing that could have severely jeopardized my sign off with the underwriter, but Russell worked with me and was able to resolve the situation which allowed my loan application to be signed off right before closing! I truly truly recommend using BBMC when looking for a home loan!
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Thomas McNash
After working with mutiple mortgage companies I found that Brad and his team were the only ones who actually gave me a great rate and never changed their offer multiple times throughout the discussion. They have a great deal of integrity and throughout the process they were always there when we had questions, concerns, or just needed them to walk through the numbers, I can who heartedly recommend Brad, Tiffany, Corey and everyone else on the team.
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Julia Landry
BBMC was the first to reach out to us about our home search. We shopped a few other lenders but none of them could match the rate we got with these guys. They were the best choice for our pre-approval and first mortgage. Everyone on their team was super knowledgable and regularly available to answer our endless questions. We closed on our home within 30 days! I would recommend BBMC to anyone looking for a fast closing and friendly customer service.