|Address:||345 W Craig Rd Ste 128, North Las Vegas, NV 89032, USA|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–4PM Closed|
Good interest rates, easy personal loans, and credit card approvals. Service can be mediocre. Some people are great, while others do not greet you as you enter. Most of the reps are very friendly. If you go during lunch, be prepared to be in line for a long time. Poor experience with credit card late payment. I told them that I was going to be a week late and they said no problem. The following day, the pulled the money out of my checking account.
Normally I LOVE my bank, but today, a teller by the name of Favi was a complete and total unpleasant experience. She was rude, inconsiderate, made the most annoying faces, and acting like I was being a problem. Little girl, it is your JOB to be kind to those who come in, especially when they are uniformed and it is a military bank. I am so disgusted by her behavior that yes, I will drive an extra few miles, and do my business elsewhere.
Finally went to them for vehicle, toy hauler and side by side loans with the lowest interest rates. I go in and pay since not my main bank but when getting loans and going into pay I keep getting Anthony. Very glad when I do because he knows his stuff and is very quick at his job. His service is A++++ every time, thank you sir.
Marine Veteran - A very poor organization with "CREATIVE ACCOUNTING" that will cost you more money in fees than planned on. I just lost $60 on two consecutive paychecks and I will be contacting the local office today to complain again. Terrible service, terrible checking, AND THIS ORGANIZATION DOES NOT CARE ABOUT VETERANS!
There was a mistake on our check with the address. We came in and asked to correct the address. The manager of the bank deeply apologized and said that there was no excuse for that mistake. He waved any fees that would come in and gave us a Starbucks gift card. All very friendly and professional!
Always friendly and proffesional,wit a mesmerizing attention to detail. Everyone is always ready to answer any question and savy regarding offers and bank products.Interest is very low.Went car shopping and every dealer said "We cannot compete with Navy Federal rates" .
My experience with the management team here in Las Vegas has been great. I have never seen people with the label of "Manager," or "Assistant Manager" have any kind of a personality--these people did, and were incredibly kind and helpful.
LIZA, Thank you so much for your excellent service, you are amazing!!! you processed my loan so easy & you make my dreams come true. We love you guys:)) Johnny M.
A Private User
I would check the other credit unions in town. Other than getting a decent loan rate to begin with, my experiences have ranged from poor to downright strange. Avoid.
Became a NFCU Member today and received Excellent Customer Service, Anthony was friendly, knowledgeable and efficient,
Charges my accout a fee every month for letting my money idle. Closing my accout and moving my money somewhere else.
Great place to bank! Anthony always does a great job with any questions we may have!
A Private User
I like everything except their home loan program, too cumbersome and bumpy
Great branch, friendly staff, and fast service!
Great branch very respectful and helpful C.S.
Dont get stuck in here when their busy.
Great bank always takes care of me!!!
Great bank! Service amazing
Very nice and clean...
Always good service
Very nice people.