Category: | Insurance Agency |
Address: | 16795 Lark Ave #108, Los Gatos, CA 95032 |
Phone: | +1 408-395-2900 |
Site: | laurapeterson.net |
Rating: | 4.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
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A Private User
I am a recent customer to Laura Peterson, and have found the entire team to be very attentive and helpful. I worked with Justin today and would like to highly commend him for a job well done. He has wonderful patience to address confusing billing questions regarding policies being converted from another state. Justin was able to answer my questions, find the problem areas, and contact the correct people to obtain clarity and closure on my issues. I am a long time fan of State Farm. They have been a excellent insurance company. Justin was attentive, explained things in a clear and educated manner, and made this experience less of a chore. Thank You Justin and Laura for treating customers like valued customers and not just a number on a policy.
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A Private User
I would like to highly recommend Ryan Weinstock, who work within the State Farm Insurance team of Laura Peterson. I have known Ryan for perhaps four or five years and know Ryan to be honest and reliable. These are important traits for someone who sells insurance. Over the past 30 or so years, I used various insurance companies for both homeowners and auto insurance, until settling on State Farm, which I’ve used for the past five or six years. When my daughter was in an accident two years ago or so that resulted in her car being totaled, the claim process with State Farm was straight forward and clear. I highly endorse State Farm in general and Ryan Weinstock in particular.
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Colleen Parker
Laura Peterson and her staff have been amazing. I was faced with a lawsuit where my neighbor was suing me for over $1,000,000. I contacted Laura and she directed me to claims. The claims department was also incredible, compassionate and responsive. State Farm ended up representing me and the counsel they provided was over and beyond amazing. I am so impressed with everyone I encountered, it is hard to find this kind of service now days. I would recommend Laura Peterson and State Farm 100% ...they made my concerns important to them! Laura even followed up throughout the 1 1/2 year it took for the lawsuit to settle. thank you so much!
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Carl Lebsack
My wife and I have had State Farm for many years and in several states. We have almost always had very good experiences. One negative was our first agent after moving to CA last fall. After several months of botched paperwork and lack of availability we contacted Laura about switching to her office. Both she and Justin were very proactive and made the transition process almost seamless. Her office is well run, and everyone is very helpful. This is the exceptional service for which State Farm is known.
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Nicholas Jensen
Laura and Justin and the rest of the team have always been knowledgable and professional. Thanks for the great service.
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Brad Erickson
Wow!! Laura and her team provide exceptional service and are fun to work with.
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A Private User
Awesome service and they understand what the products they provide.
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A Private User
Friendly staff. Justin was especially helpful, friendly, and fast!