Pilgrim Insurance Co

Reviews 9

RO

Robert Kostanyan

Worst Insurance ever My dad has an ongoing claim with these people every time i called or he called same person answers the phone his claim is under investigation because the incident happened out of state (he came to visit me and my kids in MD from Mass) his car is in the shop since january 2014 its May 16 2014 now these people are crazy. unfortunately my dad was diagnosed with cancer and guess what that doesnt make any difference for this company his claim is still under investigation and they asked him to come in for a sit down interview under oath WTF??? I ended up hiring a Lawyer and the case is still in the process his doctor had to write a paper for the insurance that he is not able to communicate with any legal matters and that was after i called in on his behalf and told them what happened they told me ohh its ok well post pone the interview for another 3 months WTF??? the car is still damaged in the shop... and being charged $130 per day for storage. My dad is not gonna be able to drive most likely in the near future these people are heartless...

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PE

Peter DeAmelio

Worst insurance company I ever dealt with in the 23 years I’ve been driving! They didn’t even want to contact the other parties insurance company when I was in an accident. The first time I spoke to my adjuster, she told me, you’re 100% at fault and that was it! I said, how about calling the other one Maura Co company bc at the very least it’s a 50/50 even the police officer at the scene said that it was as 50/50. The worst part was that I had to hire an attorney for my own insurance company Pilgrim to pay me for my vehicle when i pay for collision & comprehensive insurance and it’s not cheap! It took exactly 3 months to the day of the accident to get the money for my vehicle that was totaled! So if you’re thinking of going with Pilgrim Insurance, don’t! Run far away from this insurance company and don’t look back!

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KI

Kierra Rogers

Worst customer service you will experience. It took my claim manager almost a week to even answer my calls after numerous voicemails. Its also funny because they pride themselves in returning customer calls within 24hrs but like i said it took them almost a week to just answer my call. The customer service representative that ive dealt with dont actually listen to what your saying but will make it seem like she is. Ive been driving my car around barely unfit for the road (because i need to go to work) and pilgrim insurance doesnt care. They dont care about your safety or anyone else’s safety, just their money. Dont waste your time and pick another insurance company dont say i didnt warn you!

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NI

Nick R

Ever since coverage started, Pilgrim has been sketchy in terms of changing payments and charging random payments, and while calling to dispute these charges they are unprofessional and arrogant. Very high premium prices for very low service, coverage, and customer support. Terrible company and employees.

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AL

altamas kadawala

the worst company to have insurance they promise the low price on the quote and raise the price on the bill. people stay away from this insuarance

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Steven Sanchez

This is the worst insurance agency , feels incomplete and a scam .

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JU

Juan Marichal

Worst insurance you can get!!!! Better to not be insured.

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FU

Furniture Emporia

This is the worst insurance agency.

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YA

Yaromyr Plashenko

So far so good.

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