Category: | Insurance Agency |
Address: | 1855 W Baseline Rd, Mesa, AZ 85202 |
Phone: | +1 480-730-0026 |
Site: | safewayinsurance.com |
Rating: | 1.2 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
PE
Peyton Winder
Absolutely awful, I hope no one ever has to be involved in an accident with a policy holder. It took a week to get an answer from the adjuster after countless voicemails. They then "planned a time for the inspector to come" and he came to my home without my knowledge and inspected the car without ever consulting with me. They then cut me a check in my name for what they believed was a fair estimate without any quotes from a body shop. I then called for over 2 weeks requesting a rental car and then finally was contacted by a general customer service person who said "maybe they could reimburse for the cost" absolutely awful service.
WI
William Upshaw
Horrible excuse for an insurance company. There unlicensed driver had her unlicensed friend driving and took a left in front of me. Police report was filed and found them at fault and cited for no license. I had to go to a chiropractor and when it came time to pay the bill I got stuck paying some of it out of pocket because they had a set amount they were allowed to pay. If your hit by someone using this insurance use your own insurance to get it taken care of. It was faster for me to pay my deductible myself and get it reimbursed so I could get my car fixed.
R
R C
Worse experienced ever they take a very long time to take care of things. Customer service is not very helpful . My credit is in the line because this company delay on the process of my claim after the car was taken by them .Stay away from thin company all they do is stress people out without providing a good service which I was paying a lot of money for monthly over $200 for one car.....
HE
Hector Yeo
The Verda not cater to people with respect, they give you an estimate and when your bill arrives is much more .and he sat in front of the Safeway agent disrespects you taking that first Ablan by telefono.
KI
kiesha O
The worst insurance company ever. The agents at ths location are extremely rude and when I asked for a supervisor they all magically disappeared and could not take my call. I will never do business with them again.
DA
Danielle Rossi
If I could give them zero stars I would. I have a bank statement proving I paid them and they cancelled my insurance making me pay a fee with my car company and would not refund me the money I paid them.
KA
Karlah Bramlett
Regardless of what the other reviews say. My personal experience with safeway was great! Everything was done in a timely manner, and I truly appreciate all the adjusters that was on my claim
TI
tim elkins
STAY AWAY! this insurance SUCKS!!!!! Horrible customer service. Been waiting for 2 months for them return me MY MONEY. I STRONGLY agree that Safeway Insurance should be Shut Down!!!!!
AR
Ariel Sanders
Little to none customer service. Never call me back when they say they will, and have yet to get an accident solved that occurred in March ( they claimed responsibility for)
CH
Chris Rodriguez
Scam artist! I pay them for my monthly payment then im told that my insurance was canceled for nonpayment. Turns out my monthly payment only covers 2 weeks
RI
Richard Gonzales
If you are in a accident with someone and they have this insurance save your self a headache and go through your own insurance and have them bill Safeway.
DA
dalia m
Just got this insurance and after seing all the bad reviews I will definitely will be switching to a different company... definitely disappointed
SA
Sandy Lu
Terrible automated system kept looping around in circles until I finally hung up. No other contact number found.
LE
Lekeisha .Young
STAY FAR AWAY FROM SAFEWAY INSURANCE!! Horrible horrible customer service!
SC
Schuyler Loers
Refuse to return or even answer my calls.
HA
hani hafez
Worst insurance company to deal with
KR
Kristi Burns
This place is a fu#$ing j0ke!
FR
Frank Howard
Friendly staff, very helpful
CA
Carlos Villa Romero
Worst insurance company ever
IS
Isaac Pina
Terrible, just terrible
AL
Aldo Salazar
Worst service ever
LA
Lakia Bautista
Suck!!!