G & S Heating Cooling & Electric Inc

Category:	HVAC Contractor
Address:	3409 Everett Ave, Everett, WA 98201
Phone:	+1 425-341-4689
Site:	gsheating.com
Rating:	4.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed

Location

Photos 72

Reviews 25

Dana Huff

Our old furnace died on Christmas Day, 2015. We got bids from several companies but settled on G&S Heating & Electric. They were very thorough in explaining all the features and benefits of the heat pump system we were considering. Selecting an installer endorsed by Costco and a system approved by PUD of Snohomish County afforded us several rebates and credits that brought the price down. And they had a solid reputation and a number of excellent reviews on Yelp and other review services. After G&S installed the system (in one day), the installation supervisor inspected it and saw that he had provided an incorrect measurement on the connector between the air handler and the existing ductwork and they had the error corrected in two days, at no cost to us, of course. Another problem involved the fan coming on for about a minute every 20 minutes occasionally. It took several service calls and working with the manufacturer, Lennox, but the problem has been resolved. We love the system and our heating bill has been reduced dramatically over what we were paying with our old forced air electric system. We are very satisfied customers and would recommend G&S Heating and Electric, Inc. to anyone.

Mike & Margaret Carl

I was told one price and charged another. Whether or not this was a misunderstanding, I was told by the technician that he could not give me a copy of the bill and that I would receive my copy by email in a few days.Of course they had to have my credit card number right then. So I called the company and was told the same thing, and that he would get back to me in a few days after they had the time to go over the bill. Which I had yet to actually see, just got a general idea of the cost from the tech. Well, the guy I talked to on the phone never did call me back, and I did receive my bill via email in due course. I did not think it was correct, but it had already been paid. Done and done. The tech seems to have done a fine job, but it all went downhill from there. I pointed out that if I went to a restaurant they would never tell me I would get my bill in a few days, and In the meantime just hand over the credit card. Well, he said, that was just the way they did it. Fine.

Roger Haller

Fact is... to the customer, the application of technology to heat and cool your home, by its nature is impossible to do perfectly because at the very best when the tech gets to your home, you are inconvenienced by lack of heat, cooling, power, or any combination and you know its going to cost. G&S succeeded in conquering that beast by letting us know from the start that they were our partners in the fight. As a team, we struggled through some issues that were, on the outset, beyond our control. G&S took ownership, beat the obstacles and delivered us, the customer to a solution that worked, was within our budget and made sense. The short story is, G&S went far beyond expectations to make a happy customer. They will get all our future heating, cooling or electrical business in our home or our business. Our thanks Roger and team.

Aleatha Hall

I had two old electrical Panels at a home that had undergone additions/remodels. I asked for a quote for a new electrical panel to alleviate breaker tripping issues. I got a prompt quote and a prompt appointment for a new breaker box. The circuits were moved from the two older electrical panels and integrated into the one new electrical panel. The new breaker box was also outfitted with a switch-over and outlet switch for the ability to switch over to generator power. The two technicians assigned the task arrived promptly, worked quickly and efficiently and kept everything tidy. Once the job was completed, they made sure everything was ship shape and tidy afterwards. Very pleasant to work with and very capable of doing the work.

James Honcoop

When we purchased our home last month we called G&S out to Service our heat pump because there was no proof it had ever been serviced they came out fast and the technician found a problem with it. while he was dealing with that he also pointed out that our expansion tank on the water heater was defective (bladder had burst and it was filled with water) overall the entire experience with G&S was great from the first call to schedule an appt all the way to the friendly and knowledgeable technician! Our heat pump and water heater are working great! G&S will be our go to for any and all service and repairs in the future.

Elizabeth Bell

G&S is a great company to work with if you are looking to update your heating/cooling systems. Jesse came out & explained everything to us, while checking out our home and figuring out what our needs would be, then got us a bid quickly. Two days before installation, John came out & double-checked our space & went over the installation plan with us. The work was done in two days by a very polite & friendly crew. Now our house is warm & toasty!! We chose the ductless heating/cooling system to replace our awful baseboard heating & we could not be happier! Definitely recommend it & G&S Heating/Cooling!!

Laura Page

They were great! We initially thought we needed to purchase a new unit so they sent a salesperson over. The sales guy told us our unit was fine and just needed to be repaired. We greatly appreciated his honesty. They were able to get a serviceman out to us that very night, which was awesome because we were having record high heat that day and we had guests coming in. Jesse, our serviceman, was punctual, friendly and professional. He got the unit working that evening and followed up within the next few days to complete the repair. I would trust them with any of our heating and cooling needs.

Fran Hurley

We would highly recommend G&S Heating & Electric not only for the amazing Mitsubishi HeatIng & Cooling pump but the amazing installation and customer service. Once we called and said we had made our decision to go ahead with the system a phone call was returned to us. From that point to installing the system it was a pleasure working with everyone involved. All employees involved in the installation of the system were very pleasant and professional. We absolutely are enjoying the system and areven 100% satisfied with G & S. Thank you so much to everyine involved. Fran and Dave Hurley

Karl Wright

I had a 17 year old propane furnace that was in a no heat condition. I contacted G&S service and was able to set up an appointment for the following afternoon. Other companies were out a week or more. The technician arrived on time, appeared very competent and described the repairs that would be needed in a manner easy to understand. As it turned out due to the age of the furnace and the level of failure, I decided to replace the furnace. The technician agreed. I appreciated his honesty and experience in helping me decide on the best course of action.

Nicole Lui

It is a local company have been in Everett for a long time. Services contracted by Costco and which means this company is trustful and reliable. The whole process took 3 days. First day, a sale rep came and did the measurement and estimate for a quote. Took him an hour, very detailed. Second day, another technician came and did a complete home measurement again to ensure the installation went smooth. The last day, 4 technicians came and finished the job in less than 8 hours. Friendly staffs and quality workmanship. Very satisfied.

Jamie Thompson

Our Mitsubishi heat pump installation experience with G & S was easily 5-start from start to finish. From the scheduler, Virginia, to our salesman, Nate, to the installation crew of Mike, Mannie, Carlos, and Robert the electrician, to the follow-up correspondence with Dawn, I was very impressed at the consistently high level of service, communication, professionalism, honesty, and courtesy we received from G & S. From a customer perspective, this is how you run a business!!!

Ross Fahlen

I had air conditioning recently installed by G & S and was very happy with their customer service, follow up, professionalism and install quality. Their installers came on a very hot day and still made the install happen in one day and did a excellent job. I had quite a few other companies come out for bids. G &S was in the middle for price, and exceeded my expectations. I highly recommend them. Nate, their sales manager is really patient, knowledgeable and responsive.

Brandon Reedy

Easy. I called and described my problem. The phone representative was very helpful and scheduled an appointment that work with my lifestyle and got a technician to my furnace more quickly than I ever anticipated... my case a technician was able to make the repair on the spot and did no upselling, made no attempt to blow it out of proportion which I deeply appreciate! My kids appreciate not having to wear three layers of clothes and hide under 2 blankets!

Jeff Barker

Roger and his service Technician Eric and Justin the Service manager were a pleasure to work with. I would not hesitate recommending them to friends and family. They went the extra mile to see that we were well taken care of. G&S stands behind the products they install and maintain 110%. Nice to know there is still a company out there that respects the ideology of great customer service. Sincerely Jeff and Becky Barker

Lynette Gamm

Hi Roger, Just wanted let you know that Eric Anderson was out this am to do our 6 month service and once again I received professional informative customer service. I am so pleased with our service that I signed up for another year! I have buyers that I am constantly sending your way for new service and it is so nice to be confident that they will also receive the kind of customer service I get.

Stacie Addison

I rarely rate companies online, but my experience with G&S Heating and Cooling was really deserving of a great review. From the moment I spoke with their courteous and caring dispatcher, to the fair and honest pricing of their services, I was provided with a prompt, professional response to a recent problem with my heating system. I highly recommend this company!

Mike Wachal

The folks at G&S were very patient in answering all my many questions about electrical generators. On site they were efficient in completing the work and did an excellent job cleaning up the work area each day. Gary took the time to explain all the operating instructions and giving me to necessary contact information in case I needed support in the future.

BRSCPA Team

The staff who arrived were professional in their appearance, and work. Their superior technical knowledge saved us time and money when a home inspector recommended repairs that were not only unnecessary but would have been wrong for our high efficiency furnace. Their patience and assistance kept this from tying up our closing on the sale of our house.

Floyd John

I think they did a great job, they went out of their way to do so. They arrived on time and with a great friendly attitude. Once they get there they set right to work. He explained the problem a few minutes later. I had an understanding of the repair and I appreciated that. The air works well now and I could not be happier. I will use them again.

Jocelyn Allan

The technician, Allen, was very knowledgeable and gave us great tips on how to protect out heating system from damage, was courteous and friendly, and was able to fix our heat pump/thermostat quickly and easily. The dispatchers were also very friendly and told us exactly what to expect and what the technician would do. Highly recommended

Don Carlson

G&S have been maintaining our old system but age finally caught up despite regular maintenance. They surveyed our 35 year old home, recommended, installed and are now following up on a new Lennox heat pump and air handler. All of their personnel have been polite, professional and competent - no exceptions. We are very pleased.

K Garrison

The entire process was handled simply and professionaly by G&S Heating. From the estimator, to the office staff and installers, everyone was friendly, helpful, and courteous. What could have been a very stressful project was made easy and pain free thanks to G&S. I interviewed three companies and they were by far the best!

Bob Jordan

G&S were pros the whole way, from my first contact with them at Costco, to their follow up, to their on-site review, to the install, and the follow up. They also fixed an electrical problem not of their doing, for free! They sent an inspector after the fact as well. I was very impressed and would recommend them heartily!

William Butler

I have used both your electric and HVAC service people. In both cases, the servicemen solved the problem. i was especially impressed with Willy and his helper Tyler. Their technical and customer service were excellent. I will be using G&S in the future for my maintenance needs.

Donata Thomas

The representative I had from G&S was professional and made certain to attempt to fix the minor problems that affected my tankless water heater before suggesting new parts! I like it when that happens! I went ahead and purchased a yearly service a year ahead for a discount.

G & S Heating Cooling & Electric Inc

Location

Photos 72

Reviews 25

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