Commonwealth Casualty Company

Reviews 35

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Victoria Manzano

Worst insurance i have was in an accident the other insurance was ready to pick up my car and of course since i have common wealth they picked it up already thinking i will pay them 500 deductable and get some money after all state pays them.. Hell no i told them no and by policy and insuance rights they cannot pick up a vehicle unless they had my consent.. Now that i am trying to cancel my services with them its a longer process seems like this accident to this cancellation is a months worth... I will be contacting DOI... THEY HATE THAT WORD CONTACT THEM CAUSE UNDER ARIZONA LAW THEY HAVE VIOLATED MORE THAN JUST INSURANCE RIGHTS BY ALSO YOUR RIGHTS AND POLICY CODES!!!!

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brianna quintero

So far So good a person hit me with this insurance and they completely are taking care of me. My car is a 2015 and I PICKED the repair place my dealership and they pay for the rental all my services and anything else found wrong when my dealership fixes it. After explaining the situation they immediately they took full responsibility. THANK GOD someone does for once. Aside from their hours extremely satisfied so far. But if not will definitively update my review.

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lavar mckiernan

dont believe the good reviews about this shady company they illegally ran my girlfriends card for a payment that wasnt authorized and flat out said they wont refund it what a joke they charged me 2 deposits and they are very rude and horrible customer service please do yourself a favor DONT BELIEVE THE GOOD REVIEWS HERE THEY ARE PEOPLE THAT WORK FOR THEM TRYING TO GET RID OF ALL THE BAD REVIEWS STAY AWAY FROM THIS COMPANY!!!!!!!!!

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Tyler Odekirk

Great company may look into using them to insure me. One of their clients hit us and they were very helpful and honest. They took care of our rental car and all expenses to repair my 2008 Cadillac STS to like new condition. One of the passengers of the vehicle was injured and they took every step to make sure he was financially able to be seen by a professional immediately. Thanks again, CAZ-7163

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Stephen O

I was very pleased with this insurance company. They were very attentive to my needs/health concerns due to the accident. They religiously kept in contact to make sure I was doing OK. Amy was great with making sure all of my medical expenses were covered. I recommend this insurance company and would be fortunate to work with them again in the event of another accident. Stephen O. CAZ-7163

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Anthony Gilbert

This company is unbelievable. They admitted fault for an accident that their insuree caused, but refused to make all of the repairs. I have a plastic based grill that was damaged when my vehicle was backed into, but they will only fix the bumper. This means that my only recourse would be to take the insured to small claims court, and that is not fair to her. Despicable!!!

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Talina Rawlings

They will get you started with a GREAT price ..... and then raise it . There customer service had input my information incorrectly. So when I was initially paying $180 for my policy when I went to renew because of their mistakes my they are now asking $458 a month .... I feel I should continue looking else where now .

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Ariel Aguilera

I really appreciate that Phil Ott and Noel Sosa went above and beyond in a very long ordeal with a dishonest mechanic. With their help, I finally found resolution in the matter and peace of mind. With people like that working in this company, I will definitely stick with them. Good job, guys!

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Mike

One of their insurers rear ended my brand new BMW. I have been trying to get a hold of someone for over a week now and literally cannot in touch with anyone. I have left over 20 voicemails and NOTHING! This company is horrible! Worst insurance company ever!!!!!

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SYLVIA SCHULTZ

Love Commonwealth!! What a great company!! They are experienced and really know about what best fits my insurance needs! Claims department is responsive and equally knowledgeable. Thanks for being such a great company Commonwealth!!

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Belinda Galban

Like many others here, I have had a TERRIBLE experience with this insurance company. Any good reviews here are probably not real customers. They NEVER return any phone calls, and are extremely unprofessional. Steer clear everyone.

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Alejandra Saucedo

I was rear ended and Commonwealth took care of all the expenses! Amie was very helpful and assisted me to make everything more convenient for me. I would definitely recommend it! Alejandra S. CAZ- 7411

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Nick Gonzales

IF I COULD GIVE ZERO STARS I WOULD! IF I COULD GIVE -5 STARS I WOULD. STAY AWAY FROM THIS COMPANY, I WORKED FOR THEM, THEY ARE FRAUD AND TAKE YOUR MONEY, THEY ALSO USE CHEAP PARTS TO FIX YOUR CAR!!!!

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Najmah Muhammad

Long story short, their policyholder hit the back of my car. This company offered me a settlement for my "inconvenience" then reneged! No professionalism!

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Ali Jan Awan

Worst insurance company ever. I had an accident. Their adjuster took months to respond me. He never picked the call. I will never recomend them to anyone.

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Ale Ben

THIS IS ABSOLUTELY THE WORST INSURANCE IN ARIZONA THAT YOU CAN DEAL WITH. THEY WANT TO TAKE YOUR MONEY AND THEY PROVIDE HORRIBLE CUSTOMER SERVICE.

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Karen DM Autoworks

I called for information and was on hold the first time for 30min, when I had to hang up, I called back and In on hold now 1 hour and 15min!

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Jasmine Chins

All i can say is they provide quality and affordable auto insurance and the customer service is awesome. thank you!!!

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osiel villegas

This insurance company is the worst I have ever deal with.. bad customer service..and their coverage is just awful..

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Nellie Luna

My claime to almost a year!!!!!!!!!!!!!!!! dont go with them pay the extra buck and pick a better company

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Anjala Matalone

Super customer friendly, easy to pay bills and make changes and low rates! Great customer service!

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Sami sam

I stay with them for almost 3year and every time they want more money i dont have any ticket .

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Leah Hayes

This company is by far the worst insurance company EVERRRRRR STAY THE HELL AWAY!!!!!!!

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Juan V

Need to step up their customer service. Been waiting to get help for 15 minutes now.

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Vince Barnes

Trent with claims was amazing and very kind and helpful. Returns calls right away.

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Cory Strop

Very difficult company to deal with. Prepare for a lengthy, frustrating process.

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Kevin Mendoza

Crooks. Report these people to the insurance board. They are a fraud

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Eric Corgan

worst customer service ever. not even open on weekends!

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Irina Artu

Horrible insurance company. Very bad costumer service1

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Christopher Worrell

A bunch of thugs and clowns run this hypocrisy.

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Victor Patino

CLAIMS PROCESS IS QUICK AND PAINLESS

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Willard Stamps Jr

Taking a client there, good access.

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Teresa Lobo

Worst insurance company ever!"

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Cynthia Priscilla Topete

Good customer service

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Ganza Josephine

Hate it

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