Category: | HVAC Contractor |
Address: | 1539 Ashland City Rd a, Clarksville, TN 37040, USA |
Phone: | +1 931-647-9610 |
Site: | mainstreamac.com |
Rating: | 4.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MA
Marcos Nogueras
Let me first start off with saying I will not deal with any other company but these guys! They will make it all possible to make things right and ensure that the customer is happy with their product and service. My first unit installed by this same company lasted about 14 years, the system needed to be repaired. Which is the first time this system gave me any kinds of problem, since it was old I decided to replace it with a new one. I was given different options to choose from without being pressured to purchase. I finally had my system installed and they were extremely helpful with answering all my questions and returning a few months later when the system had a small glitch. These guys are very responsive and courteous. Again, I will not deal with any other company. Thank you, Mainstream!
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Heather Lewis
I called mainstream during our first storm, upon returning home from work I discovered my heat was out. I was sure I would be told I had to wait until the next business day in order to take care of me. To my surprise a technician was at my home in under two hours and my heat restored before I went to bed that nigh. I am recommending mainstream to everyone I know in Clarksville. The technician was professional and knew what the problem was just by my description, I was not charged for services or parts that were unnecessary which happens a lot with more novice companies. If you value great pricing with outstanding service call Mainstream.
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shane moore
I have only used Mainstream for maintenance of two HVAC units for the last two years. Staff there has been outstanding from initial interaction to hands on labor. Technicians have been knowledgeable, friendly, on time, informative and most importantly do the job right. Rates for maintenance and service seem quite reasonable. Communication and making sure customer is happy seem to be high priorities. I definitely recommend Mainstream to my friends.
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Cassandra Royals
They came by a few hours after I called in and solved the problem the day of. The technician who came out was really great, very kind and worked hard to ensure our unit would work well. And their receptionist was super sweet and answered their phone everytime I needed to call (most places would take me to a third party answering service). I only got through to 2 other companies, but they had the best prices out of them all! Thanks so much!
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A Private User
My air conditioner broke and the men that come out were very kind and professional! They let me know what needed to be done. On the other hand the women that work in the office were rude and very unprofessional..they gave me a hard time about the simplest things! I believe this company would improve if those women were replaced!
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Sharon Davis
The staff at Mainstream Heating & Cooling were [extremely] professional and caring from start to finish: before/after hours call center personnel, the intake person (received my issue), and the service technician. The tech was very positive, and exuded high levels of customer care, courtesy, and expertise!!! Thanks, Mainstream.
TH
thelathan1962
very disappointed. I was charged for a capacitor and not given the old one. I was never given an invoice or any kind of paper work. The unit is still not working. I feel like I threw my money away and I still need to call a service man. Is there anything less than one star.
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Alexis Robinson
We have been with mainstream for many years! As with any problems that we have had, Shane has continued to be professional and prompt in completing the job! We are very pleased with mainstream from the answering service to management, and the servicing department!
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Gregg Goldstein
I continue to be pleased with the service I receive when my air conditioning and heating system needs some love. Mainstream does it right every time. They make it easy while other HVAC companies make it difficult to do business with them. Keep up the great work!
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Wayne Taylor
Air condition unit stopped cooling. I looked up Mainstream in phone book. They responded within 2 hours. It was a stormy afternoon but he worked out in the rain. The man was very informed on repairing ax units. He was also very friendly. Oh! He fixed the unit.
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Everett Scott
Saved me alot of money when another company i want mention was trying to take it ..the company i want mention didnt even cut the power back on! Smh.. just say no to drugs an action air! Thank you mainstream because you could have taken advantage of me!!
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Erica Layne
MainStream came out within hours of my call and recommended many different repair options for what I could afford. Jacob set my unit to emergency heat, and John came out the next day to fix my unit. It has been working perfectly since. Thanks MainStream!
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Randy Ellis
Was taken care of by some professionals of the industry. The experience was very easy to go through due to the young man at their front desk explaining everything to the two men that installed my new unit. Would highly recommend them.
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Trey Cosentino
Cost only 50 dollars for my inspection and tune up for first time customer. Great price when selling your home! Additionally the tech that knock on the door was very polite insisted he put his slip over shoes on very professional!
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Liz Garcia
Wesley came by today, my AC stopped working last night. He did great and had my AC running in no time. Went through all the steps/options with me, answered all my questions thoroughly and patiently. Thank you so much!!!
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A Private User
our heat went out (56 when we woke up) and I called at 8am and by 1pm a tech was out and fixing the problem. Very friendly and affordable. They did not push a larger more involved repair. I would use them again.
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Gene E. Douglas
I have used MSHC for almost ten years now and have been completely satisfied. They are knowledgeable professionals and the HVAC service provider with the best prices. Check them out, I highly recommend!
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Richard A
Gentleman came out quickly. Discovered there was a leak causing the temperature change and fixed it in a matter of minutes. Up and running now with no issues. Quick and efficient workers. Thanks!
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Jan Gavin
From the moment I call in for a service/inspection appointment on a property until the inspection results are sent via email, the folks at Mainstream are the ultimate professionals.
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Margaret Martin - Utley
Mainstream Heating and Cooling has replaced the outdated HVAC systems in 2 of our homes. The service reps were on time and professional. I would recommend Mainstream to my friends.
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John Hart
The tech from mainstream heating and cooling was very courteous and and helped save me money! I will definitely call them again if I need repairs done in the future!
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Willie Hines
I had a unit installed today; Ben, Dustin and Justin were very professional and knowledgeable; they did an excellent job installing and explaining the unit.
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Nolaboy New Orleans4life
Very professional and was more than helpful explaining exactly what was wrong with my unit. Not to mention they have the best prices I found in town.
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Kelly King
Professional service with great products. My Trane unit works like a charm and the installation was seamless. Thank you Mainstream Heating & Cooling!
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Megan Menendez
They were quick and honest. Open lines of communication throughout the process and very fair price wise. Definitely the best company in town.
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Sophia Mao
Great and prompt service. The tecnician taught me many things on how I should use my unit and how i can save money while using my unit.
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Steven Stone
Our experience was very good. The servicemen were very knowledgeable and courtesy. Will definitely use their service in the future.
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Maggi Handley
Fantastic Customer Service. Install crew does great work! Best pricing in Clarksville TN that I have found yet.
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Rebecca Bailey
I contacted Mainstream inquiring about duct work the staff was perfessional and knowledgeable. Thanks again.
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Lisa Duncheskie
Love Mainstream! Our go-to for all our HVAC needs! Friendly, Professional and Cost Effective!
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Carl Wilson
Fast, efficient service! Jeff H was helpful and did a great job explaining what he was doing.
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Noel Yarborough
Needed a/c service, they were on time and reasonable rates. Friendly service techs.
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Trisha
The service technicians are great. Fixed my heat pump right the first time.
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Anonymous User
The technicians are topnotch! Fast, courteous and very knowledgeable!
CA
Cathy Soucey
Always prompt and courteous. Fair and honest. Dependable.
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Tony Simme
Really rude and left wires hanging all over the place.
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korussian !!
Great attitude towards customers and they are local.
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joe cain
Very professional!! Dependable work!
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AJ 6c
What a great bunch of people!
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Cynthan Darnell
Best Service Dept in town!!
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Moise Ferdinand
The best in clarksville tn