Category: | HVAC Contractor |
Address: | 2121 City Line Rd, Bethlehem, PA 18017 |
Phone: | +1 610-525-7445 |
Site: | ugihvac.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
JI
Jim Maehrer
I have been a loyal customer of UGI and your affiliated service division since 1966 and I have nothing but the highest praise for your corporation. I have signed up for and used your service contracts with considerable savings over the years and your service men are always "spot on" whenever I have had issues. I recently purchased a new water heater at competitive pricing. I would be hard pressed to remember any occasion where I was not completely satisfied with any aspect of UGI. In summary, I suppose I represent what one would call a "completely satisfied customer".
JO
Joe K
The tech arrived on time, got right to work. Thoroughly cleaned and adjusted the A/C and the gas hot air furnace. Added freon to the A/C and adjusted the CFM to the hot air and cooling system. I was using the wrong air filter which hindered cooling and heating to my second floor. He left his work area cleaner than when he arrived. He explained the proper operation of my systems and made sure everything worked properly before he left. A Five Star Service Call!
HE
Hesong Leng
UGI has excellent customer service. I recently had a broken house heater on a cold Sunday morning. I called UGI and about 30 ~ 45 minutes the technician arrived. He fixed the problem with a temporary part. Later of the week another technician came to replace the temporary part with a good one. Both men are really skilled. I would highly recommend UGI to anyone. Please keep up the good work!
JA
Janet Schoeneberger
there were two gentleman here today to install a new hot water heater. They were very personable . They explained everything to my husband about what they did and why. they even wanted to clean up my floor because of some water they had lost from the heater bringing it from the basement. these are the kind of workers you need. With workers like this you will get my business.
NI
Nick Miller
wow their customer service is really rude. I moved out of an apartment and called to move the bill out of my name since I no longer am living there and they wanted to charge me a fee and wanted me to somehow get back into my old apartment during work hours to let them in. Not friendly at all, customer service sucks
SA
Sara Phillips
We could not say enough about what a great job the two UGI teams did putting our new central air conditioners and furnaces in. They were very skilled, knowledgeable, friendly and very helpful. We would recommend UGI to everyone; especially the entire team that worked on our project.
AN
Ann Newman
Recently had to use our contract, lukewarm water in water heater.. Techs came same day diagnosed problem and fixed it. Than ordered a new part to be sure. Very satisfied, my husband who is retired and owned an Appliance Repair Business could not have done better.
MI
michael erwin
I was very pleased with the quality of work performed. The tech who serviced our equipment took time to explain what he found and explained things that we should be doing to our hvac system! Far more complete than our previous service company.
RO
Robert Thompson
Have annual service contract and called them on the first day of warm weather when our unit was not working. Called at 4PM and had a technician at our house by 7PM. Fixed the problem and covered by our contract. Excellent and friendly service.
RI
Rick Graver
Great experience with having my gas furnace fixed. Technicians were very friendly & kept me informed on each step that they were taking in diagnosing and then fixing my heater. I would highly recommend UGI to others without a doubt.
JA
Jay Mehlmen
professional , knowledgable, on time and extremely polite. Took the time to explain service and detail. Nothing was to much trouble. I will continue to use UGI for all me service and equipment needs, based on my experiance ,
JE
Jeff Brinks
The technician was actually early! Since I had just moved into this home, he inspected and then explained routine maintenance to me and also the service plan if I wanted to continue. Excellent experience.
DE
Deb McCleary
We had an issue with our unit and called UGI; they sent someone out within 2 hours. The service person was very helpful, explained everything and allowed us to make an informed decision. Thank you, Norm!!
CH
Charles Young
Very efficient. They came on time and were able to service our heating and A/C quickly. Pleasant attitude and willing to share their observations about the systems and explain the costs involved
C
C Widgren
Recently had my gas furnace cleaned. Appointment was easy to schedule. Technician called before he came so I was able to stay at work instead of waiting at home. He was courteous and efficient.
JO
John Sangirardi
I found there Heating & Cooling Techs to be very knowledgeable, they traced the problem excellent job trouble shooting unit, ordered part and repairs were made and AC Unit working well.
BR
Bruce Thomas
I used there services after I had water damage from the 2nd floor to the basement. Their service Techician Steve was great. I definitely would use their services in the future.
MA
marie proctor
Professional personnel, prompt and very acknowledge if a question is directed . Servicing completed in a timely manner. I will recommend UGI.
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Sarah Touchton
very happy with the personnel. very helpful. answered all questions. came when expected. installed a carbon monoxide alarm for free!
DA
Dale Boehm
My experience with Norm is always great, he takes his time and is very very thorough very knowledgeable
PA
Pat Dodd
Wonderful service. The guys were very professional and got my heat working as quickly as possible.
JE
Jerry McGee
Always reliable and they get the job done right the first time. All at a fair and upfront price.
RA
Rafael Poche
All I have is praise for then. Always great service everytime I called. Excellent technicians.
GE
gerald collins
This one of the best service company for HEATING AND COOLING in the ALLENTOWN, AND Bethlehem PA.
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Susan Westhoff
This company always meets and exceeds our expectations. It is a joy to work with them!
DA
David Reyes
Technician arrived on time and was very professional. Would use them again, thank you.
JA
Janet Houdershieldt
Excellent service installing my heat pump and they helped me get a low interest credit
RI
Richard Ziemer
Technician was very thorough and solved the problem of no hot water for my apartment.
JA
Jay and Audrey Fedor
100 % responsive to our needs. Great with resolving any issues. Thanks UGI
JO
John Wieller
A very good, reliable and trustworthy company. Highly recommend.
BA
Barbara Mullligan
Our service man had to be one of the nicest we ever dealt with.
JB
jbaab1
Paid a little more but the work was done perfectly. Thank you
LA
Larry Caruso
tec was very courtous pleasent and helpful and knew his job
KA
katgirl1958
great service always come out when called no problem!
PA
Patricia Plocic
The service person that came was very efficient,
RI
Richard Rosinski
On time experienced repairman reasonably priced
GR
Greg Geiger
excellent service and service personal thanks
JO
Jorge Pacheco
excellent and fast service. reliable work.
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Thomas Barletta
Well done....Tech was very professional.
TH
Theo Johnson
The service was thorough and top notch
RO
Robert Martin
Very professional service
JU
Judy Mondino
excellent technician
AN
Angela Delong
Good local company.
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olga gerlette
very courteous
WI
William Wendling
good job
RO
Robert Orlopp
Awesome!