Category: | Pest Control Service |
Address: | 5195 NW 74th Ave, Miami, FL 33166 |
Phone: | +1 305-258-3587 |
Site: | crittercontrolmiami.com |
Rating: | 4.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Ileana Forment
Laura, our Critter Control rep, was just great. She was very friendly and helpful. Always punctual. Caught 2 rats in the traps but came multiple times to check to ensure that there were no more rats. Really made an anxious time manageable for me. Highly recommend this company. Edit: The rep, Laura, is no longer with the company.I am really upset. 6 months later we have another problem, and now there is a dead carcass in the house producing dozens of flies. When I called the company to trigger the 1 year warranty, I was told that I didnt have any since I didnt opt for the work of closing the holes in the house with them. Laura the rep gave my husband, who is a contractor, a detailed list of the holes that he needed to close, and what materials to use. We couldnt afford the $350 charge for having the company do this, in addition to the $300 we paid for putting rate traps and taking a survey of the home. Laura came back and checked the work that my husband did, and She confirmed that we would still be under the warranty. Now I call and of course, they want to charge me as if I never had the warranty. False advertising and terrible service. Beware.
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Julio Rodriguez
We had a really bad Rat problem due to abandoned property next door. We started finding evidence of rats and started hearing them through the walls. Checked reviews of exterminators and glad i went with Critter control. Their positive reviews are on the money. They came inspected the home, suggested what needed to be fixed to make sure no more got int, and within 3 weeks, 11 rats had been eliminated. They monitored as part of the plan until there was no more. Then I went with maintenance plan as we still had rats in the yard, monthly plan to replenish stations. Greg would always let me know ahead of time when he was coming. He is very friendly and knows exactly where to place station based on activity.
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Sue Goldstein
Critter Control is awesome and I do not say that lightly. When I first called, the gentleman that answered the phone was polite, calm and just wonderful. he had Kassandra Stewart call me and we scheduled a time for us to meet so she could give me an estimate and view the problem. (I had a rat in my garage, ugh!) Kassandra was exactly on time and was also wonderful. She was knowledgeable, very helpful and put me at ease. They then sent Chris Thomas to seal my garage - and again, on time and wonderful. I cannot get over the outstanding customer service and the outstanding work that this company performed. I highly recommend them.
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douglas casey
Very good service! After hearing sounds coming from the attic, I called Critter Control and was told Carlos Idiaquez would call me shortly. He did, making an appointment for the next day. He did a very thorough inspection of my attic, roof and building. He promptly found an entry way in the eaves. He found nothing in residence but did find evidence of a mammal, probable opossum. He placed a trap to assure nothing was still in the area, then sanitized and closed the entryway. Carlos was knowledgeable, friendly, and more than competent. I wholeheartedly recommend the service.
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frank Dixon
Critter control is a great company Kassandra came out the first day and every other day to follow and remove dead rats and set more traps always very personable and kind she is very knowledgable and was able to answer any questions I had they were very thorough in closing any holes outside in the house including a rotten piece of roofing that might become a problem in the future I really appreciate preventive measures taken I feel like this company takes great pride in their work and highly recommend critter control to anyone who needs their services
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Vickee Minski
Weve had ongoing issues with rodents and a handful of other "wildlife/animal/pest conpanies" and thanks to Critter Control of Miami, they were able to FINALLY solve the problem!! Shawn and his team were excellent and super reliable. We just did our entire attic and cleand, replaced insulation and disinfected everything. They were responsible and quick, finished in 1 and half days! Very pelasant to work with and would highly recommend to everyone! Hope to not have to use again, however if i did- i wouldnt hesitate one bit! Good luck!
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Amanda S.
I used Critter Control to remove a family of opossums from my attic. They were courteous, prompt and delivered a high quality product. Not the cheapest company out there, but after terrible experiences with the cheap companies, Critter Control delivered as promised. To me, the service was worth every penny. They even cleaned out the mess left in my attic once the animals were removed. I would recommend them to anyone that wishes to have their problem taken care of in a professional and expeditious manner.
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Tyler Smith
DO NOT WASTE YOUR MONEY WITH THIS COMPANY IF YOU HAVE MICE ISSUES!!!!!! This company maybe good at trapping racoons and snakes, but they have no idea how yo resolve mice issues. They claimed they patched all the wholes in my property and they trapped the mice that were inside. However I still had mice and they refused to come out to resolve the issue, even though they grantee their work for a year. I ended up having to call another company and pay even more money.
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Mark Crofton
These guys are awesome. Shaun and his team provide excellent customer service. They are reliable, punctual and do high quality work. I appreciate that Shaun kept coming to the house until the problem was resolved. He did more than just trap, he found all the places the rats were coming into the house. Do yourself a favor: call Critter Control of Miami and get the job done right the first time.
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Keza Muir
I heard noises in my attic and I called Critter Control and they came out right away. They gave me an estimate to trap the rats I had in my attic and seal up the home from any new ones from getting in and also removed all the old insulation and put new insulation back in. They are a fantastic company with great employees, always on time and kept me up to date with each part of the process.
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MC Garcia
Kassandra Stewart is just awesome. I was assigned to her after claiming the main number. She was very responsive and had great follow up , two rare qualities with service companies in Miami. I knew I could trust her right away. I had a rodent problem in a rental property and she handled the problem effectively and showed up as planned. Reasonable prices, I thought. Thank you!!
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Carol Reyes
Kassandra from Critter Control was great! She was flexible with my schedule, always on time, willing to answer all of my questions and even gave me advice after the job was done. I really appreciate all of her help - she even spoke to my landlord to get him to seal holes in specific places to avoid any rat issues in the future. I would give her 10 stars if I could!
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Camille Colella Battista
Super wonderful people. We were moving from our home in Bay Harbor Islands, where we had been caring for two stray cats for years. We feared they would starve to death if we left them behind, but could not catch them. Critter Control came through for us. They trapped both of our cats and they are safely with us at our new home. Thank you, Critter Control! xo
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Abraham Chiat
Calling Critter Control was the best decision we ever made. Within minutes of calling a gentleman named Jhonathan called and came right out always on time. I found their prices reasonable and results even more impressive. Would highly recommend! Ask for Jhonathan to be your Wildlife Technician very nice young man, takes his time, knows his stuff.
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Edgardo Fuenmayor
I had a bee infestation in my home. Critter Control came out to remove a beehive and they were very prompt. The hive was removed successfully and I learned a couple things as the tech was there, Greg was very professional and courteous. I HAVE NO MORE BEES! I would recommend critter control to any one with a wildlife issue.
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Dennis Dries
Kassandra and her crew did an outstanding job of recognizing my problem and developing a plan to eliminate it. They arrived early every day to check the traps and suggested ways to avoid similar problems in the future. She was extremely knowledgeable and professional. I would recommend her for any problems that may bug you.
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Vilma Zamora
I highly recommend this service. The cost was more then I expected but my house need securing and work done in order to guarantee the opossum would not return to the attic crawl space. Shawn and his team were efficient, informative, professional and flexible with my schedule. I think it was worth the cost.
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Iggy Vegas
Great service, got rid of a family rats out of my house, sealed up the areas they where getting in, they also cleaned out all the old insulation and droppings up the attic and put new insulation through out, they work like a well oiled machine and gave great communication throughout the whole process!
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angela fennema
I am very happy with the service Critter Control provided from the initial phone call, assessment of the problem, and the actual removal of the critter. Very professional, knowledgeable, and patience with all the questions I had. Thank you and I would definitely recommend them.
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Jim DeFede
When the crawl space of my house essentially became an AirBNB for raccoons and possums I called in Critter Control and they came out and humanely trapped the animals, and then sealed up all of the entrances. Their work was excellent and they took care of the problem quickly.
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Sophia C
Had rats in my house, called critter control and they came out right away, told what needs to be done, very professional and always on time..big surprise in Miami! They removed the rats and sealed up all the places they where getting in, no more sleepless nights!
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cc shay
We needed to have our attic checked for "noises". Greg and Sean did a great job and were very professional.... There are no more "noises" in the attic. They made sure nothing else would get access to the attic. Thank you so much for your fast response.
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Paola Lopez
Kassandra was a very well-informed technician. She helped me get rid of my problem as fast as possible and efficiently as possible. Her customer service skills are great and I definitely recommend Critter Control and Kassandra to anyone who has pest issues.
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Lynn Lonetto
Bernard Ramirez was very helpful. He worked with during hurricane Irma and also when I was on vacation. I can not ask for better personal service! It was very nice to find a company and their employees that actually treat the customer with respect.
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Stos Demetros
Critter Control came out after I heard scratching noises in my attic, they trapped and removed the rats that where up there and then sealed up the whole house, always communicated well and always showed up on time! Would highly recommend using them!
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Robert Martinez
I was having a severe raccoon problem in my area and Kassandra was my technician when they sent someone over to help me out. She was able to get rid of them extremely quickly and I was very happy with my service. I 100% recommend her to anyone!
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sthephanie fabrizzi
Amazing company with responsible employees. Jhonathan helped resolve my rodent issue now I can finally sleep at night. I totally recommend this company to solve any of your critter issues at home! Once again Thank you.
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Avi Fried
Kassandra is absolutely amazing. I have never seen such helpful and caring service. She was there every step of the way and went above and beyond to help us! I am going to recommend Critter Control to everyone I know!
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Maria Dominguez-Toyos
Kassandra and Laura are the best!! Very professional and effecient!! They are the ones to call!! I had a dead cat in my crawl space undeeneath my house. These girls went in and got it in less than 20 minutes!!
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Juan Perez
Carlos was the best! He found a Raccoon in the ceiling after 30 mts of searching all around the house. It was not an easy one. He did not give up until he found it !! Bravo Carlos!!! Thank you a lot!
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Sharon Vanessa Kochlany Colimorio
Critter Control has been very helpful in removing rats from our home. We are pleased with the service they have provided that we now use them for our monthly pest control services.
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Life Sports Fitness
Critter Control did a wonderful job. They took care of a nest of baby raccoons. They handled everything with professionalism. I highly recommend them for any service they offer.
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Amy C. Ostrowski
I am so happy with the service we got. They respond so quickly either texts or calls. They provide very efficient and organized work. I will recommend this company to anybody.
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Hasina Brinson
Critter control responded quickly to my needs, Kassandra and Bernard are very professional and knowledgeable. I highly recommend this company for your pest control needs.
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michael smith
Carlos was extremely professional and was able to identify a critter entry point and seal it. He then followed up afterwards to ensure no further issues, highly recommend!
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Lisette Di Gasbarro
This company is super efficient . Carlos trapped all the raccoons for us and brought them to a farm. He was polite and knowledgeable. I highly recommend this service.