|Address:||1521 NW 89th Ct, Doral, FL 33172|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
Commission for Upsell = Recipe for ripoffs. I gave in to their incessant calls for a $60 maintenance call. I have 2 units, When they came out they tried to upsell me for a second UV light for $1750 on the 8-year old unit they also said was a piece of garbage (which they put in). After I rejected that, the other unit they did maintenance on stopped working, a 6 year-old Rheem. Person # 2 comes out and says it was working. It was not. Humberto then comes out and tells me that maybe I need a new control panel on the condenser. I got a new company. They found a loose wire and the bill was $65. The coils was never cleaned so I am not sure what they did for the $60 maintenance. These guys are ripoff artists. One guy admitted the repair guys get commissions to upsell. This company should be investigated. Beware of any "maintenance" plan. UPDATE- they did not deny what happened through the Better Business Bureau, claimed they would refund the money BUT NEVER GAVE THE REFUND!!
very dedicated, steady, hard-working technicians to install new unit. Ricardo R. Aguera #374 and Eusebio R. Martinez #400 were pleasant and respectful. (I only wish their English was a bit better- we managed to communicate. And they are trying to learn, and understand more than they can speak -and certainly more than I know Spanish). They cleaned up, and explained different causes for delays. It was a nice experience. (I had been expecting Humberto who did my maintenance last week, but he had a fever and could not work today- he too was pleasant and a hard worker.) My unit was 20 years old and they transferred UV lights X3, and had to work in a very cramped space inside. Thank you, Rick and Robert
These guys are fast, effective and honest. Did I say HONEST? yeap! They have been proactive and responsive and a contract with S.E. is the best way to keep your unit running in great condition without a hot night... Just had a mishap, and one of their technicians, Ricardo Agüera came over. He fixed a pesky, intermittent problem and got my unit in better that new shape within an hour. No tricks, no extra costs. By the way, the came in in about 2 hours after my 7 am call. In a town where service falters, and many want to rip you off, I must say, these guys are a breed apart!!! Highly recommended!
We have been clients of Service Experts for many years. Which has included complete A/C unit installation, services and maintenance and on occasions emergency breakdowns. We have always been fully satisfied with the service. Among other techs, Humberto Tech no. 344 have been to our house two or three times. He exceptionally well mannered and knowledgeable, providing explanation what the he has diagnosed and what it takes to fix it and the cost. Always providing good suggestion. We have bought maintenance plus on his suggestion.
When we arrived late last night, it was 80 degrees inside! We were fortunate to find them by searching Google. The young lady that answered the call was very sympathetic and immediately gave us name of the technician that would be calling. Received a call within 15 minutes from Mr. Li. Less than one hour later he was at our door. Very impressed with Mr. Li, knowledgeable and very professional. Was able to fix our problem in less than two hours....thank you! Will definitely use this service and recommend.
I searched online for a AC company just for a tune up This is the only one that I found, they were prompt, on answering and setting up the appointment, showed up on time and quickly did the work, Hunberto Lopez tech #344. told me about furture options. Update 10/2017. Had out again the replace a theromsat they were good to work around my schedule, they were promtpt same as above showed up on time and quickly did the work. service tech Jeffy Waldon very polite.
Very satisfied with the service provided for my mother Lydia Rodriguez. Humberto López Tech #344 was very pleasant and knowledgeable of his work. He was very skilled and professional and provided excellent service. His assistant Marino Velasco #408 was very attentive and hard working. Cila was the person that took my call and was very gracious, helpful and personable. It was an overall excellent experience
The team at Service experts Ac is wonderful. I called them for my business because our ac was not cooling the front of our store. They sent in an expert for a free consultation. Duane was awsome! he explained what the problem was and schedule a team to fix the problem. They we punctual, professional and followed up with me to make sure the issue was resolved!
The staff at Service Experts are true professionals! They are trustworthy and work super fast. I needed them for an air conditioning emergency just 2 days before Christmas, and they were my salvation. I completely recommend technicians Ricardo Aguera (#374) and Eusebio Martinez (#400). 5 stars for their service, No doubt they are now my go to for airco services!
We have been with Service Experts Miami for over 10 years. Today We have Tech Humberto #344 for Our maintenance plan. Thank you Humberto arrived and call before to make sure me or my husband are home. We enjoy when he comes.He thought knowledge informative and overall a very excellent person.Humberto was no only very competent and considered. He is AMAZING
Humberto López Tech344 was amazing! Explains how my Lennox and Icomfort works and provides some advice.Fantastic service and performance.I wants only to use him in future very professional and knowledge about my Lennox show a very strong and anything about the Icomfort thermostat and everything about my system No other technicians can be like him. THANKS
They are so unprofessional, their tech came to the property and gave me an estimate 1 week later but not until I called the company to complain about it, when I requested another tech and made an appointment nobody showed up, they charge $99 for a tech to come out, I think that’s how they make their money cause apparently they don’t want to work
Yesterday we had Service Experts service our A/C at our home here in Miami. "John" was very nice and professional. He did his job and a very likeable, young fellow. Hard to find in Miami these days. I would recommend Service Experts. P.S. Not only should service providers be nice, but their customers need to be nicer too.
The service technician Li #109 was superb! The people who installed our ac promised they will come, and never showed up. But Mr Li not only showed up when promised, but figured out right away what the problem was and now we have AC again! Very hard working guy, our family is thankful. Highly recommend!
My technician was Humberto Lopez TECH #344. He was timely, pleasant and very thorough. He also advised me of ways to make my ac work better. Good experience! Once again my technician was Humberto Lopez, and once again he was great! He came earlier (which was wonderful) and he got the job done!
Humberto was working today for 2 system maintenance he is my personal opinion the best technician from service experts Miami we More than happy when he comes here for any issues he advised to upgrade ours 2 older systems and we available to call for any issues Mr Lopez we love you thanks
Had been using Service Experts for almost 10 years, always with the same result, very satisfied with their service. Today I had the visit of one of their Service Technician, Humberto Lopez. Very professional, meticulous and friendly. Great service .. Good experience as always.
Humberto Lopez Tech 344 came to my house today so we are so happy my all family agree Humberto is the best representative of your company you should keep him in the first place because he has very knowledge about it very recommended Mr.Lopez is the best thank you
Serviced by Humberto Lopez. Very friendly and professional. Showed up quickly to sevice call and meticulously went through system and got it up and running properly. Would highly recommended these folks. Have been using them for past 10 years and no complaints.
I am very happy with this company. When I called for a service last night I have Tech Humberto Lopez who came late night to fix my air conditioning. I highly recommend him to any other costumer because he is very knowledgeable and very professional. Thank you!
The have always provided excellent and prompt service. Their maintenance for the A/C units is very comprehensive. I have been using them for many years. Humberto Lopez has serviced our units several times and he is always excellent and very knowledgeable.
Michael Garcia, the technician from Service Experts, was able to clear up some issues in a timely manner, and caught some parts that were beginning to fail. He diagnosed and troubleshooted properly so that the system can perform more efficiently now,
Today 10/05/2015 I had my air conditioner serviced by your company. The gentlemen that you sent was Ruben. He was very polite, and informative and did a GREAT JOB! When I schedule another appointment in 6 months I will ask for him.
Tech Humberto and Jesús, Where excelent , check All air conditionings. Very carefull with a tall ladder thru the home like always. Thank you Service Experts, I Highly recommend them... to all others customers in Miami Dade County
Johan Gotera Osorio
Humberto Lopez came last Saturday to fix my a/c. He was on time and professional. I was completely satisfied with the service and the time he took to ensure my unit was in top shape. I will recommend Humberto to everyone.
Jeffery Waldon was very professional. He called to let me he was on the way. He went to work checking the system. Very courteous and helpful. Provided guidance to keep it running. Will continue to use them.
Service technician Jeffery Waldon was very polite and professional, he was able to quickly diagnose the problem and order the necessary replacement parts all in under an hour. They really are service experts!!!
The technician Li #109 was excellent. He did a great job of servicing the air conditioner . He was very knowledgeable and meticulous to do the job right. Also worked cleanly and cleaned up after he finished.
Our technician, Lauren Oliver, was great. She diagnosed the problem and had our AC up and running very quickly. She has a fantastic attitude and loves her job. She is an incredible asset to your company.
Jeffry Waldon and Marino both individually serviced my condenser unit, found the problem and installed a cooling fan seperately on 2 different days, both in vary professional manner. Thank you once again.
Technician showed a very high level of knowledge and professionalism. Clarence is an asset for this Company, he is a true example of a worker with honesty, integrity, and respect for people!
Jeffery Waldon was professional and caring. He knew what he was talking about and showed me what he was doing every step of the way. I would absolutely go through him again!
Marino (260-00408) provided quick and professional service. He made sure to explain everything that he was doing and completed the work in a clean and professional manner.
Jeffery Waltdon came out to address the issue of the external a.c. fan not running even though the motor was running. He worked out in the rain to solve the issue.
Thanks to Marino for the help getting me back up and running. Alos gave good options on some future improvements. Best of all the price was fair with no surprises.
Humberto and Ruben both were at my house and provided great insight and information on my air conditioning unit. Very informative. Truly appreciate the service.
Mr.Humberto is a excelent techo very knows about the sistema and never se en a very honest and profesional técnicas before tech#344 was here for my maintenance
Excellent work and customer service by tec Li. Very knowledgeable and very thorough explaining. Answered all my questions. Would highly recommend .
Technician Humberto Lopez was very helpful and thoroughly answered all of my questions. Very pleased with the service provided, would recommend.
Svc. Tech. Jeffery Waldon was very professional, knowledgeable and courteous. We signed up for their affordable service contract too.
leandro garcia abreu
Humberto lopez have my Stratos electonic cleaner today his very profesional im so happy have texh humbero working in my house thanks
THEY ONLY WANT TO CHARGE YOU NO MATTER IF THEY FINISH THE WORK OR OFFER A GOOD SERVICE, BAD SERVICE AND I GET THE JOB 1.000$ LESS.
Jenely Martinez de osaba
Jesus tech#120 was very helpful and knowledgable on was he was doing I recommend this company and I will use it in the future
Humberto and Ruben came to do the maintance, on time. They were both very helpful and explained thoroughly. Thanks!!
Humberto was great. He came in an did the job. He was punctual and very professional. Very happy with the service.
Jesus and Humberto did a fantastic job fixing my package unit. Highly recommend them and Service Experts!!!
Friendly & professional. Jeffery Waldon brought great customer service and was very informative. Thank you!