Dalco Heating and Air Conditioning

Category:	HVAC Contractor
Address:	4610 S Ulster St #150, Denver, CO 80237, USA
Phone:	+1 303-979-7541
Site:	dalcohvac.com
Rating:	4.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 100

Reviews 30

P Dodge

BEWARE they will over charge for service. Our furnace went out and they responded same day and fixed the problem promptly. They said it would be a $79 trip charge that would be applied to the repair and the total time at my home was less than 30 minutes (including greeting and billing/paying). It was a glow ignition that went out and with a quick Google search found the part was only $20 and they charged $248. It took them less than 10 minutes to diagnose, remove, install and check the new part. I spoke with Matt, the manger, who said that price was the industry standard cost. Wow $500/hour is darn good wages. I called around to several companies and found that this is a typical SCAM of HVACs. Many will not quote a price over the phone, but state it is something ONLY the tech can give out. Basically once they come out, they have you in a bind. You have to pay their trip fee, and they are already there to fix your problem and basically force you to pay whatever they demand. I did find a one other companies who did quote the same price of $250 but then I found others who quoted $150 and they were BBB A+, bonded, insured, and with 85+ positive Google reviews--so a very reputable company. I would skip this company and search for one with better and more reviews than DALCO.

Irene Fairman

The repair person showed up on time. I was quoted a $79.00 trip charge to inspect the furnace and air conditioner for a home inspection by one of the service dispatcher at Dalco. So we choose Dalco to do the inspection in good faith based on the $79.00 price. The repair person took about an hour to do inspections. When finished he handed my husband a bill for $220.00 which needed to be paid before he left. This was a bait and switch situation. He also wrote on the SOI that if we wanted to replace the furnace a additional service charge for that trip. He also stated if we used them for the furnace installation they would subtract the $220. from the bill but charge an additional $220. plus cost of repairs to work on the air conditioner. Sorry, but we will not be using Dalco for any kind of work because we feel there is a lack of trust based the price they offer customers and what they actually charge! This was first and last experience with this company.

A Private User

Getting Central AC in my home was a long time coming. Working with Marc and his team at Dalco was a smooth and effortless experience. Marc met with me several times in order to provide equipment, installation and fianancing options so I could choose what would best meet my needs and I felt comfortable moving forward. Once the installation was scheduled his technicians showed up promtly and got the job done as discussed. I felt Marc and the Dalco team went above and beyond leaving me extremely pleased with the installation. Bring on the hot summer days I am now prepared!!!

Dave Todd

Great experience. As a real estate agent my previous HVAC company/technician had moved out of state and was looking for a new company to not only service my needs personally but to refer to my clients. Dalco, I can say after my personal experience can and will fit that need. Amazing followup by my technician who thought the problem was fixed the first time but when it was not he came back to get it fixed and was willing to come back until it was. Thanks for a great experience.

Holly Ewing

When we needed to have our heater replaced Dalco did an amazing job. We had several estimates from various companies and Dalco was right in the middle. They took the time to explain everything and make sure that the system that we were looking at would really fit our needs. They even helped take care of filling out all of the rebate forms. We love our new system and have AC for the first time. A month late when our hot water heater started acting up, we called Dalco again.

Paul Nation

They get the mandatory three stars for calling me back (a rarity in Denver these days). However, technician Matt did not show up on time. Had to call twice just to see what was going on, and only after stating that I wanted to cancel did Matt contact me. Said he was on his way, and would arrive an hour and forty five minutes after the time on the invoice. So I cancelled and will look elsewhere. The owner Marc seemed like a reasonable fellow though.

Jeffrey Willet

When your furnace quits working on a freezing winter day, you need someone that you can trust to come out as soon as possible. Dalco sent a technician within an hour, he picked up the parts and my heat was restored promptly. I also felt like the amount charged for the parts and service was fair. Dalco also installed my new central a/c which went without any issues and was affordable.

Jessica H

We worked with Marc, he and his team did a great job. Reasonable price for the new furnace, they did what they said they were going to do in the time they said it would take. Like another user said, "no pressure sales, no drama, go in and go it done." This was our experience too. We have worked with several contractors over the years and Marc has been the best one yet.

Bernard Carroll

The DALCO checkup by the technician, Matt, was very well done. He explained everything he was doing and what we, as homeowners, need to do and watch out for. Also, I am very impressed by our Trane equipment and how well it has held up over the years. Thanks for the thoroughness. Matt is a very valued employee -- I appreciated his care and concern.

Douglas Engelmann

Dalco Heating did a fantastic job on my installation. They were very informative during the installation of Furnace and AC unit. I am very pleased with their service they explained the system and took time to show me everything answer all my questions. I would recommend the Guys at Dalco for any HVAC job. Great Company and great people!

Todd Munson

Marc with Dalco went above and beyond to help me find a blower motor on short notice and even delivered the part to my wife. This helped me to restore heat to my house quickly and efficiently. If I have any more furnace issues, Dalco will be my first resource called. Great service.

Patricia Morrison

Annually have had my heating, humidifer and air condition serviced by Dalco who also installed the last furnace, air conditioner and humidifier for me. On time for appointments and care is done servicing. Preventive maintenance so far as prevented emergency calls.

Chris Vargas

I had to resolve a ventilation issue quickly. Marc was able to help me with a solution in a very quick manner and I could not be happier. I would recommend this company to anyone needing heating and air conditioning solutions.

Tanna Rae Manthe

The tech came to our house on time and fixed our problem very quickly! We needed a new part that he had to get ordered but he was back to next day to finish the job! Thank you very much!!

Scott Seeley

I was very pleased with the installation by Matt of my AprilAir humidifier and thermostat. He took the time to explain everything to me in detail and was very pleasant and professional.

Tim McKnight

They were timely and professional. We had a problem after the first day and they were back to our house asap to fix it. Better prices than others we looked into as well.

Gene Cloud

This Company is prompt and professional. They discussed my options and priced them out so I could make a good choise and the did good work and everything worked well.

Cathy Dunlap

Everyone was professional and exactly on time, from sales rep to electricians to installers. This company operates with the utmost integrity. Highly recommended.

A Private User

I recently needed maintenence on my aging furnace. The tech, Jack, was well-informed and helpful. My unit is running like new again. Thanks guys!

Juanita Higgins

Matt is always professional and courteous not to mention extremely competent! I never have any concerns when your guy services my furnace and a/c

Aaron Selken

Craig was great. Fixed the problem to get everything running, all while giving me tips on how to make my system run more efficiently.

Rich Roth

Very professional and quick response. They took ownership of my problem and I am completely satisfied!

Michael LaBate

On time for appointment, kept communication lines open, fairly priced, professional and competent.

Stephen Koenigsberg

Matt is always helpful and efficient and knowledgeable. What else is there?