Goldcoast Mortgage Service, Inc

Category:	Mortgage Broker
Address:	100 Cummings Center Suite 544, Beverly, MA 01915
Phone:	+1 978-922-4446
Site:	goldcoastmortgage.com
Rating:	5
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 10AM–4PM 10AM–4PM

Location

Photos 60

Reviews 20

Adrienne LeClair

I’ve begun to think about my future and the prospect of buying a home. As I will be a first-time home buyer, I had a ton of questions about the process and was eager to sit down with someone knowledgable in the field of purchasing a home. I was given Jeff Rolke’s name through a friend who had used him in the past with great success. Prior to our meeting, I didn’t realize that a mortgage broker is different than a bank that offers loans independently. Jeff and Goldcoast Mortgage work with six different banks in order to acquire the best rate. I found Jeff to be very comfortable to speak with, as he is friendly and down to earth. At the same time, he was very professional and had a lot to explain about the process (the percentage that needs to be put down initially, etc.) He explained how mortgages work and elaborated on the different types of mortgages (and why some people run into trouble with their mortgages). He also explained how he works in collaboration with a skilled real estate attorney to make sure my that my best interest is made a priority throughout the process. After our meeting, I called Goldcoast with a few more questions about the process and I was surprised that they knew me by name, and as they are a small group, were already familiar with my particular situation. I know my dream home is one day going to be a reality and look forward to Goldcoast Mortgage being a part of that process!

Wayne Withers

My wife and I wanted to write a review regarding the REMARKABLE customer service we had received when working with GoldCoast Mortgage Service when getting ready to purchasing our home in Newburyport. This was our first time buying a home, which as we all know can be very overwhelming and stressful if not handled correctly. We were giving John’s contact information from an acquaintance of ours, which they could not speak highly enough about the wonderful experience they had receive working with his team. I reached out to John Donlon and his team about setting up a time to meet and discuss ‘what are my next steps, and where do I even start’. John was very responsive and accommodating in working with our schedules, he was willing to meet us after hours (which I think he work’s 24/7 and there is no after hours for him!). We had great dialogue which was very informative, and immediately felt very comfortable with John and GoldCoast Mortgage. I am always excited to give out John’s contact information, as I am confident there is no other mortgage service in the North Shore which will treat you with the utmost respect and supporting what is best for you. Thank you John and Team for your Remarkable customer service!!

Jason Grzybek

When first thinking about purchasing a home, I really had no clue where or how to start. John Donlon immediately put me at ease and went through everything with me step by step. He and his team at Goldcoast are true professionals and certainly know their product. They kept me in the loop at all times; Whether it be a planned meeting face to face or a last minute question late on a Sunday night, I was never left in the dark and there was always someone to answer my phone call and question. The knowledge and tools that I learned from John and his team are invaluable. If there is anyone thinking about purchasing a home or investment property, the only person I have to recommend is John Donlon and his team at Goldcoast Mortgage. The care and attention that I got with my mortgage application was impeccable and the dedication from Goldcoast to help me through this process was extremely comforting during a time where it is natural to feel uneasy and anxious. I will be a repeat customer, and I encourage anyone who needs any mortgage services to contact the team at Goldcoast.

Dave Knight

In November 2014, my wife and I were looking to buy our first house. We were referred to Gold Coast Mortgage by…well…everyone I talked to! We worked with Tim Abbot who was beyond helpful with the entire process. From the first day we met with him, he was there to answer our questions every step of the way. My wife and I being first time home buyers knew absolutely nothing about what we were doing. Tim made it a lot easier for us to understand the whole process. Jessica Hannon helped in the process of our loan and was so efficient on keeping deadlines and keeping us on track with our closing date. Gold Coast Mortgage is by far the best at what they do and we owe it all to them. We couldn’t have bought our dream house without them! Thanks again Tim and Jessica for being so helpful, you guys rock!!

Michael Serafino

We have worked with John and the Goldcoast team on multiple refinances and purchases. John and his team represent the best the industry has to offer. They are always professional, courteous, and timely. They have a great way of educating their customers and navigating with ease the complex process of mortgage funding. They engage and listen, offering solutions based on the needs of the customer. They know when to press for the right activity on all sides of the transaction without creating friction. They communicate frequently during the process, eliminating much of the anxiety around what is among the most important decisions a family or person can make. I would encourage all to use Goldcoast for any mortgage needs.

Peter Hoge

My wife and I recently bought a home with help from John Donion of Goldcoast Mortgage. We were recommended to John by our real estate attorney and from start to finish, John handled our mortgage professionally and treated us as a personal friend. His correspondence with us, our attorney and our realtor was alway on point and quick. As any homebuyer knows, buying a home in Massachusetts is a pain in the backside, but John and his staff made it worry free with minimal headaches. In the end, we completed the process on time and had no setbacks. Without hesitation I would use Goldcoast Mortgage again and would recommend their services to friends and family. Cheers.

Mike Farrell

Not only do John and his team provide the most competitive rates around, they also provide the BEST service. Whether you are a first-time homebuyer or a seasoned real estate investor, Goldcoast helps easily navigate you through the mortgage process from start to finish. The value he adds from his years of real estate experience is impossible to quantify. I have refinanced with John multiple times during the last dozen years, and he has my complete faith and trust. He is as honest as the day is long, and he ALWAYS looks out for the best interest of his clients. I would highly recommend Goldcoast to anyone in need of real estate financing.

Daniel Redmond

Having had the pleasure of dealing with John Donlon on multiple occasions, I can confidently say that his commitment to providing a top-notch customer experience is second to none. As a borrower trying to feel their way through the unknowns and unexpected twists associated with housing finance, John’s extensive market and product knowledge have proven invaluable. He provides sensible advice and is willing to take whatever steps are required to ensure a smooth transaction from start to finish. I have referred many family, friends and business associates to John and GoldCoast, and will continue to do so with confidence.

Delma Guerra

I want to send a big thank you to Matt Teeter and Jessica Hannon, Matt Teeter worked a miracle for my Family and me, I was working with another mortgage company when Luckily I meet Matt, he is super professional and explained everything in clear detail. He answered all my questions and everything, I would recommend Matt and Gold Cost Mortgage to anyone who wishes to get a loan without headaches. He will find you the best rate for your mortgage, Matt went out of his way to always keep me informed and was always available to assist me with any questions or concern. Best costumer services! Thank you! Maudy

Alex Sturke

John Donlon and Gold Coast were recommended to us by our financial adviser. We also contacted a couple of other mortgage brokers but found that Gold Coast was offering the best rates. Not only that, John was totally transparent and upfront about all of the options. I felt that I was well informed and John was great about not pushing us in one direction or another. He listened carefully to what we wanted to do and made recommendations that would fit our scenario. Dealing with John and his team was easy and helpful. I would definitely use John and Gold Coast again in the future.

Matthew Genzale

Our experience with Goldcoast Mortgage could not have been better! John and his team provided the absolute best possible service from the moment I called him on a Friday night looking for a Pre-Approval. A 7AM call on Saturday and a 7AM call on Sunday and we had an accepted offer on the house and we were off and running!! John, Jessica, Courtney and I dilligently worked through all of the paperwork together and closed EARLY on one of the first TRID loans! I was impressed!! Thank you John & Jess! You guys made this a great experience!

michael palazzola

The experience my wife and I had at Gold Coast was First class. I am by no means an expert in any type of finance, but John sat down and took the time to help us understand everything that we needed to know for our mortgage. This was a full year before we even bought our house! We were in constant contact throughout our process and John was always quick with a response to all of our inane questions. In the end we ended with a great mortgage at a great rate and an even better experience. I highly recommend Gold Coast Mortgage!

Michael Rockett

John was kind enough to spend time with me on the phone despite my purchasing a home in a different state. All I can say is that I wish I was buying a home where he could help me with a mortgage! After talking with many bankers and brokers and getting the same old song and dance about 20% down, John was a breath of fresh are. He gave me some very critical advice and was able to really understand my situation and give me the best course forward. I really valued my chat with him and would recommend him to anyone else.

Brandt Memmelaar

I have been in the process of buying a home with a different Mortgage company. A friend of mine referred me to GoldCoast Mortgage services just to speak with them about where I was at in the process. I spoke with John Donlon, and even though I was not getting a mortgage through them, John spoke with me for an hour on the phone to make sure I understood the entire process and knew what to look out for. He was very patient, and very kind. I will absolutely be working with Goldcoast in the future.

Sandy Lezon

We refinanced our home with John Donlan and his associates at Goldcoast Mortgage and the process was so smooth and effortless. John kept us fully informed on the process and even came to our home to fill out all the paperwork. There was no emotional strain, everything happened as scheduled. In my own real estate business it was wonderful to find a service that did what they said and went beyond the usual service. I gladly would recommend others to call Goldcoast Mortgage.

Michael Ostrowsky

John and Jessica were a pleasure to deal with and were always up front and honest. John always was looking out for my best interest and constantly advised me of my best course of action due to delays into moving into our new home. Jessica kept me informed as to what paperwork I needed to submit as the application process moved along. I would highly recommend Gold Coast Mortgage to friends and colleagues if they are looking for a mortgage.

gayle bendoris

We had an excellent experience working with John Donlon and team from Goldcoast Mortgage. He explained every step of the process, communicated exceptionally well, and was always available to answer questions. We were very impressed with his professionalism and honesty from beginning to end. The mortgage process went very smoothly with his expertise and guidance. We highly recommend John Donlon and Goldcoast Mortgage.

Larry Simpson

I first had dealings with Goldcoast Mortgage Services back in 1999 when I refinanced my house in Marblehead. John Donlon was both professional and very knowledgeable. Over the past nearly 20 years I have gone back to him countless times for information concerning real estate financing and he has always provided extraordinarily valuable advice. I would recommend Goldcoast to anyone looking to secure a mortgage.

Jo Broderick

I have known John for many years but recently had the good fortune to engage his services. He is amazingly helpful when trying to figure out complex financial issues involving family, business and personal life and helped us to untangle a lot of things and to see some of our issues more clearly. Take advantage of his great mind and helpful nature and you will be very satisfied! Jo Broderick, Middleton, MA

Alanna Bean

The entire team at Goldcoast Mortgage was wonderful in helping us secure a mortgage for our first home. They made a very stressful time in our lives much easier. They communicated to us via email and phone very promptly and were always friendly. We will definately recommend their services to our friends & use them again in the future.

Goldcoast Mortgage Service, Inc

Location

Photos 60

Reviews 20

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