Universal Roof & Contracting - Jacksonville

Reviews 12

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Eric W

Hired Universal Roofing after have a leak inside the house. They were quick to come out that day, checked over the roof, and advised they could temporarily repair issue, but new roof was needed. Temp repair completed that day to ensure no further issues or damage to interior or wood floors. Worked with Universal to get everything established and started work 6 weeks later. Crew was extremely professional, neat, and polite! No hidden charges and they advise you if there may be extra out of pocket costs before work begins! Work completed in 3 days and looks AWESOME! Will use Universal again for other homes or work properties. Awesome Job, Awesome Service, and Awesome Professionalism! Top notch service!

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Robin Bashaw

I called Universal Roof to repair a leak betwee a metal roof and an asphalt roof. It required asphalt shingles be removed so a waterproofing system could be applied. The work was started on time but due to rain and lightning the work was stopped for the day. When the waterproofing system was completed. Heavy rains were forcasted so the General Manager, Brandon,and a two man crew came out at 6 pm on a Friday night to replaced the shingles that were removed before the heavy rains came. The problem area has been sucessfully repaired in a timely manner by the skillfull craftsmen of Universal Roof & Contracting.

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Bonnie Hansen

I am so grateful to have found Universal Roof & Contracting! I have used them several times to add a roof vent, repair a soffit which was very difficult to access, and repair my roof after high winds. You can be sure I will call them when I need a new roof or any other roofing services. The company that installed my roof ten years ago went out off business within one year. I know Universal will be there when I need them. The employees in the Jacksonville Office are extremely responsive, courteous, prompt, knowledgeable, and professional. What more could I ask for? ;O)

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JR Butler

Called Universal Roofing to come out and give us an estimate to repair a leak over our garage. Devon Y. came out and inspected the roof and advised of the problem. He told us that he could temporarily repair it for us, which he did, and then gave us an estimate of what it would cost to completely repair the roof. We were so grateful and thankful to him for doing this for us. Devon was a professional, nice, young man and is an asset to this company. You can rest assured we will use this company in the future and recommend them to our friends.

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Michael Carralero

I had "JV" (Jordan Smith) come over to the house to solve a an issue in my home. JV was honest, on time, detailed & went above/beyond to diagnose the issue. He even inspected things that were non-related to the issue to make sure all was in working order!! Also great communication from the time I made the appointment to the time JV made it out. HIGHLY recommended. These guys are awesome & will fix any issue. Roofing issues are scary for a homeowner, but these guys walk you through everything & are awesome!!!! Thank you!!!

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Taylor Crusoe

Universal came out a few months ago to inspect my roof. I knew it was old and needed replacement, but had no knowledge on how the process worked. Universals whole staff was amazing to work with and they were experienced in every aspect of their business . Any issues or concerns I had were addressed immediately. they even tarped my roof until they were ready to start to prevent any water damage on the interior. Thanks again Universal!

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K R

Devon Y. is extremely professional, possesses in-depth industry knowledge, and represents Universal Roof very well! He provided us with a thorough overview of the condition of our roof and options for repair. We look forward to working with him and Universal Roof!

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Laura Romot

Our new black shingle roof makes our 1947 home look modern. Very thorough work, they uncovered previous storm damage and worked with our homeowners insurance to get it partially paid for. Great customer service and great quality workmanship!

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Michael Ray

Outstanding service! Devon gave me an accurate estimate. Nick and his crew worked out problems and delays with the weather and supplies, and did a fantastic job. Thank you for your integrity and professionalism.

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Diana Devore

I would never use or recommend this roofing company to anyone! If you want your gutters bent, tar smeared on gutters, leak during install and your soffit and fascia destroyed call Universal Roofing Company.

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Donald Conley

Excellent! The whole crew was Awesome. They went above and beyond to to do a fantastic job! Professional, friendly, top quality materials, and up to date training. I would highly recommend them.

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Diane Leone

Working with Devon and Universal Roofing has been a pleasure. They are prompt, professional, and went above and beyond. Great customer service, great finished product!

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