We Florida Financial

Reviews 11

ER

Ernie Rosa

I have to say that I have had a different experience with them. There employees are very reliable and courteous. Never experienced long lines. On the contrary, they have a lot of tellers. I found that strange. So many tellers. I go to TD bank and they have two and they take for ever. I do not have any complaints. Keep the good work especially the girl that greets you when you come in at the Ft Lauderdale branch in downtown FLL. She is awesome .

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MA

marci baptiste

Calling for online login help. The phone will ring 20 times before sending you to an automatic answering system. If it is on an automatic answering system then why must it ring for 5 minutes straight? Then after the machine finally answers once you click your desired selection it disconnects you and when you call back you have to again wait the 5 minutes of straight ringing in your ear. Most inefficient customer service I have ever experienced.

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DI

Diandra Grubbs

Sitting here on the phone waiting for them to pick up....I am not sure if they are ever going to pick up. I switched over to a credit union because I hate the big banks and their fees. We Financial is now much worse. Certainly no customer service and their fees are unreasonable. I will no longer do business with them.....still waiting for them to pick up.

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JO

Joe Hosford

I have be with this credit union for over 25 years and have never experienced any off the problems other people are stating. I have financed numerous vehicles and have always had excellent customer service. They have monitored my account well and quickly detected some fraudulent activity as it was happening on my debit card. Kudos to them!

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10

100mwkelly

When it was City County Credit Union they were great. Ever since the change to We Florida Financial (and who came up with that lame name?) they suck. Trying to talk to a live person is a 20 minute exercise in frustration. They had a good thing and "fixed it". When my loan is paid off. Will be the last time I do business with the We.

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NO

no name

They are terrible when it comes to direct deposits. Many of my peers have their direct deposit on wednesday but my direct deposit comes in on friday. We work for the same company and bank with WE and we get our deposits at different times.

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PA

Pat P

Can never get anybody to pick up a phone to reinstitute my online banking app. They of course had a working system, but then rolled out their own with horrible success so far. Come back City County Credit Union.

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DA

David Bickford

Watching my girlfriend try to deal with them after she had paid her loan off is disgusting. There customer service is appalling, they must train there employees to be incredibly rude.

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AN

Anthony Willis

horrible service when you call in, big mistake on my behalf. I was better off with Wells Fargo they know what they are doing going to stay away form small banks.

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PA

Patrick Saba

The merger was not benifical to the members. We got a ridiculous name and poor service.

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FR

Fred Smith

To many people in line at this branch and only 2 tellers working.

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