Category: | Mortgage Broker |
Address: | 785 Orchard Dr #250, Folsom, CA 95630, USA |
Phone: | +1 916-988-5858 |
Site: | mastersteammortgage.com |
Rating: | 5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Harut Mirzoyan
I have had the pleasure of working with Randy Masters and his team for the past 3+ years. Back in 2014, the Masters Team Mortgage was able to work with number of banks to get my loan approved to purchase my first house (after being declined/rejected by two other lenders/banks). Since then, I have been able to refinance the loan on a number of occasions to lower interest rate/mortgage insurance rate and convert from FHA to conventional loan. Everyone that I have worked with over the years (i.e. Randy, Heidi, Rachel, Belinda, Lindsay, Mikiala, and Bridget) has been friendly, knowledgeable, and willing to help/answer any questions that I have had. I would recommend Masters Team Mortgage to anyone and everyone looking to purchase a new home/refinance a current loan.
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James Covey
I have great service experience, every time I speak with anyone at Masters Team. Some how some they always finds time to talk with me even if I called 5 minutes earlier. I have also dropped in unexpectedly and had Randy take time out of his busy day to stop and visit. The Team have always called when an opportunity comes through and believes I would be interested in. A few words that describe the Masters Team; Excellence in Service, Very Friendly, Full of enthusiasm, and Wonderful People to work with. Sincerly, Jim & Katie Covey P.S Randy, I still owe you lunch.
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Melanie Jackson
I have worked with Randy Masters and his team at Masters Team Mortgage for a number of years. They are a great group of honest and helpful professionals with their clients best interests always in the forefront of their priorities. They are trustworthy and treat their clientele the way I would want to be treated. I would and do recommend using Masters Team Mortgage to my own clients knowing they are in good hands with people who not only have the experience you expect as well as the customer service you hope for. Melanie
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Heather Johnson
Great customer service! Got us everything we needed in a timely manner and answered all of our questions. Appreciated the owners personal involvement to make sure we were taken care of. Worked with Bridget and Belinda directly and the two for them together were fabulous! But everyone we spoke to and worked with was very helpful. It defiantly was a TEAM effort and their service was much appreciated! Will recommend them and use them again if we ever purchase another home!
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Brenda Epperly Huggins
Randy and his team are very knowledgable about all aspects of getting a mortgage loan. They provided good customer service, quick responses, multiple options and best of all great communication through the entire process. Buying a home these days moves quickly and can be stressful and Masters Team Mortgage made it relatively easy. And we did it all online and via email and calls. Very convenient. I would use them again and will be recommending them to my friends.
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A Private User
I had a very positive experience from the first call until after the closing. In all case I was not only treated with respect, I was continually informed about where we were in the process (great communication), i was always given choice. Overall it was a very empowering and, actually, enjoyable process. Not only do I highly recommend Randy and his team, I would go back to them in a second, when I need to refinance or or get any kind of loan again. - Peter S.
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Brian Van Wagenen
Randy is an exceptional person with integrity. He is honest and straightforward and loves his profession. He will help you everystep of the way! Randy is a one of a kind individual who is always trying to better himself and improve the service he offers. He follows his passion and is a great person to know and model after. I highly recommend him as a person to help you every step of the way and to make the mortgage process easier.
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Freddie Burnett
Masters Team Mortgage provided the best experience I have had with a refinance. A special thank you to Heidi who was nice, professional and kind throughout the entire process and answered all my questions promptly. We never met in person but she was very nice and that showed even in her emails. I will definitely recommend this company to all my friends and family without reservation. Thank you Masters Team Mortgage!
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Mela Armstrong
I had such a wonderful stress free experience. In fact, I refinanced my home 3 times and each time it was with Masters Team Mortgage. Randy has such a tremendous team. Randy and his team are extremely knowledgeable on all aspects of their job and are very polite and patience. I want to give a special thanks to Heidi, their Loan Processor who was just wonderful working with through the whole process.Thank you. Mela
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Gregory Buck
Masters Team Mortgage is a great company with staff that cares and makes sure everything goes smoothly! I first found them when I was turned down for a HARP refi on my house. The knowledgeable staff helped me through the refi without any problems. I just recently used them again on a new purchase to refi from a 30 to 15 year loan and the service I received was above average. I would refer them to anyone!
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Kaitlin Conrad
Our experience with Masters Team Mortgage has been great. Randy contacted us when it was a good time to refinance and helped us to remove our homeowners insurance as soon as possible. He also checks in with us every so often just to see how we are doing. Great customer service and he is always willing to take the time to explain anything in detail that we would have questions on.
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Jeff Sipes
I have worked with Masters Team Mortgage for years. Everybody in their office consistently has been motivated, precise, honest, and forthcoming. My favorite attribute is they always honor their commitments! Getting a mortgage is one of the biggest decisions you make in life. Make sure you chose whom you work with wisely. I highly recommend you use Masters Team Mortgage
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Jerry Meza
Masters Team Mortgage was beyond awesome. They handled everything for us and made the process very easy. There are a lot of moving parts when buying a house, I get the impression there were some long days on their side but we never felt like a burden. The entire staff was incredibly friendly and professional. I highly recommend Master Team Mortgage!
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ZACHARY CARTER
Masters Team Mortgage were very helpful with explaining the ins and outs of refinancing. It made it simple, I felt very confident with all my decisions! They kept us on track and they provided their services when they said they would!! In short, they did exactly what they said they would do, and it was the exact cost of what they said it would be!!
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mitchell wagner
Highly recommend the Masters Team. As a first time home buyer my loan was more than complicated but Masters worked diligently on my loan, keeping me updated at every step. Everyone in their office is beyond nice, even after my million phone calls. It was a pleasure working with them and recommend them to anyone needing a mortgage team. Mitchell
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Tammey Welty
I have used Masters several times. I am never disappointed. All staff are professional and respond to questions via phone calls and email right away. They really go above and beyond on customer service. They ensure the loan process is easy, something I would not have thought possible until meeting Randy and his team. I highly recommend them.
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Shaina Hammond
What an exceptional company! Masters team morgage went above and beyond to help us get our dream home and with a fast close! We never had any issues with them, in fact they were always on top of what needed to be done and were so pleasant to deal with. The staff is absolutely amazing. I would recommend and already have, all friends and family!
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A Private User
Randy is a wonderful person to work for. He gives true meaning to the words Integrity and Passion. He gives his all when working with clients and expects his staff to do the same. Randy is always striving to stay knowledgeable and educated within the mortage industry therefore being a true asset to anyone who uses his services.
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Randolph Subryan Jr
I have trusted Randy and his team with many purchases and refinances since 1996. The reason he has stayed in the business while most others have folded is due to his commitment to honesty and customer service. I recommend Masters Team to everyone I know because I am completely confident in their ability to deliver.
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A Private User
Randy and his team have been wonderful to work with on three of our home loans, to include a re-finance. He got us the best rates possible, and went above and beyond, working to close our loans quickly. We would, and have recommended Masters Team Mortgage to our friends who have experienced the same quality of service.
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Bob T
We met with Randy Masters and he explained the process and the fees. He was very knowledgeable and assuring. We were then introduced to Heidi our Loan Processor. Heidi was always available for questions and never seemed put out or bothered when you called her. She always seemed happy to take care of any concerns.
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Ronnie Oyula
It was my first time ever to apply for a mortgage, and to deal with Masters Team Mortgage, and they treated us like we were relatives. I would say that it was personalized treatment. I will totally save their contacts and recommend anyone who needs this kind of service. Thank you guys and God bless you.
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Hunter Jefferson
I had a great experience with Masters Team Mortgage. They were very helpful and knowledgeable and helped us during every stage of the process. They knew what they were doing and explained the process to my wife and I as we were new to it all. I would definitely recommend Masters Team Mortgage.
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Dean Richardson
The entire staff at Masters Team Mortgage were extremely helpful with our refinance from day one. They quickly found solutions when challenges arose and were constantly courteous, professional and expedient. I highly recommend them to anyone considering a refi.
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Daniel Kaye
I had a great experience with Randy and team. They were really tenacious in getting through any complexities and were excellent at listening to and addressing any concerns I had along the way. Just a great group of people to work with.
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Karen Baddley
Amazing group to work with. Randy is awesome, staff is personable, treats us like family. Very organized, honest and on the ball! We are so lucky to have found them through a friend. Have used them twice so far and very happy.
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Fernando Rodriguez
Randy and his staff were/are great. Their communication is awesome. They kept us well informed during the escrow process. We will definitely tell our family and friends of the great service. Keep up the great work, Randy and staff.
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A Private User
I have truly enjoyed all of my interactions with Randy. He is honest, knowledgeable, and kind. He has a strong sense of integrity and is passionate about serving his clients well. I would absolutely recommend him.
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Carol Sipes
They are a superior team. Qualified for refi same day I called. Excellent customer service. They even work evenings. Everything went smoothly and right on time. No glitches. I highly recommend them.
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Brian M
Outstanding customer service, answered all questions thoroughly and ensured I understood everything. Provided continual feedback throughout the process. I highly recommend Masters Team Mortgage.
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Mark Eklund
Randy and team are great! They were highly responsive to all our questions and always delivered on their promised dates throughout the process. Would definitely recommend Masters Team Mortgage.
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Selah Hurd
Very professional and polite to talk too. Work through everything quickly and helped at any problems we had to make sure we were able to close on a house. would recommend them to everyone.
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Marci Graham
Master Team Mortgage was diligent in keeping us on track... we travel and sometimes making deadlines was difficult... but they always showed up with a friendly smile and kind reminder!
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Dennis Gravert
Great service! Randy and his team took care of everything, including locking in the best rate available! I really appreciated the frequent updates by email. Thank you, Randy!
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Frank Sinda
Great company with the ability to deliver and close on the deal. I you have doubts with your current mortgage broker go with Randy and his team and they will get the job done.
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Mercedes Garcia
The Masters team was exceptionaly helpful, professional, and fast. I recommend them to all that are looking for a good and positive experience that is sure to be stress free.
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Jennifer Finley
Masters Team Mortgage is the BEST!!! They went over and above to get our loan closed on time! We will for sure always use Randy and his team for any future transactions!
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Gaurav Bobby Kalra
The Masters team was amazing from start to finish and provided updates throughout the process. Could not have asked for a more thorough or friendly team. Thank you!
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Paula Gammell
This is by far the best re-finance experience. All electronic expect for signing the final paperwork and the notary came to me. Handled in less than a month too.
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edward hubert
I have compleated three mortgages with Masters Team Mortgage. Thay have made the process easy and have been helpfull, thorough and honest.
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Beth Saltzman
Randy and his team were very knowledgeable and easy to work with. We got a great rate and the whole loan process only took 30 days!
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John S. Cozen
Randy, Heidi and Belinda are on top of it! Always professional and helpful. 10/10 would borrow 1/2 a million bucks again.
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Sergy Litvinov
Great team.The process was very easy. The staff were very friendly and the refi process was completed in a timely manner.