Category: | Mortgage Broker |
Address: | 11235 SE 6th St #130, Bellevue, WA 98004 |
Phone: | +1 425-418-5103 |
Site: | rpm-mtg.com |
Rating: | 4.8 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–6PM 10AM–6PM |
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Vivek Garg
In few words - great people and team to work with, very responsive, they make you feel at ease and always welcoming. Home buying and specially financing is always a cumbersome and lengthy process and is a long journey - everyone knows that. In our opinion, if you get the right person to help you out in that process - then it becomes an enjoyable journey. And this is what happened to us - when we got in contact with Troy Chambers @ RPM Mortgage Bellevue WA. We first contacted Troy on July 8th 2014 and closed our home on March 23rd 2015 - and during this whole process - we may have asked 100s of questions in numerous emails - some intelligent ones, some silly ones - but we never felt unwelcome to any of our questions. We even asked for multiple quotes with different combinations for all the houses we felt interested in, and we were always provided the quote and answer which was to our satisfaction. We had questions on our appraisal document as well - and RPM team (specially Kier Wetherell) worked with us diligently and got all our issues resolved and got the appraisal documents amended to our satisfaction. We all know what happens when appraisal value of house does not match with the loan value - so we must say, we were in good hands @ RPM Mortgage and did not have to worry about our loan approval. When we were close to our home closing - we were very nervous about many charges which were added in the document which was sent to us by Title company - and we frantically sent an email @ 11 PM in the night and again @ 7 AM in the morning of the day of closure - and they were all answered to our satisfaction by 8:30 AM on that day. Our funding was approved when the RPM team said it will. We had one document missing - but Troy went ahead and got the funding approved -just based on our verbal commitment that we will send the papers in the evening when we will be @ home after work. If we have to refinance again in future - we know where to go; and then just relax and chill as we know , we will be given the best service by RPM Mortgage team, which is not very common in Mortgage industry. Thank you Troy and Kier !! Neha and Vivek
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Charles Dietiker
I had the opportunity to work with Troy and his team at RPM Mortgage. I could not be happier with my experience. After shopping the market for a mortgage company, I decided to go with RPM. They exceeded my expectations from day one! They had the best rates, processed my paperwork quickly, provide immediate answers to all my questions throughout the process and were able to close in less than 30 days. What really impressed me was the basket of goodies my wife and I got after closing and a month later, the unexpected birthday gift that showed up for my wife...that was impressive. Troy and his team at RPM are BEST IN CLASS; I highly recommend that you use RPM for your mortgage and refi needs!
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Brian Thomas
I worked with Troy this last year, 2014. We were looking for a house and finances to secure it. We went with RPM mortgage through a referral of our Realtor saying, "They were the best in town." My wife was 7 months pregnant at the time and we wanted to get a house and move in before the baby. Troy was able to start securing the load before Thanksgiving and even during the Holidays was able to get the loan for us squared away so we could close on our house in less than 4 weeks. We were able to move in to our new house at 3 weeks before the baby and now have a wonderful house and a new kid to share it with. Thank you guys / girls at RPM Mortgage for making this happen.
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Tim Lohraff
I refinanced my home in Seattle a few months ago with Troy and his team. Troy answered all my questions, provided timely information and his Kier made the entire process as painless as possible. They were all there to help at every stage. I would highly recommend using Troy and his team for your home or business as my experience was a very positive one and a got a great rate that was a lot lower than my original mortgage rate, which saved me a lot of money!
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Elan Baumchen
I have had the opportunity to work with Troy on multiple occasions over the last few years and every time it has been an extremely wonderful experience. Tory and his team are always extremely professional, helpful and efficient. They make the loan experience a pleasurable one. Whenever myself or anybody else I know has a mortgage need Troy is and will continue to be my first choice, hands down. Thanks!
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Jacob Miller
Working with Troy and team was an excellent experience. They are very knowledgeable and incredibly responsive. I worked with a different broker before Troy and the differences are immediately apparent in how much care he puts into everything he does. I have already worked twice with Troy and team and look forward to a third experience in the near future. Get up the great work.
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Dean Baraba
The mortgage process is not an easy one, yet Troy and his team made it extremely easy. They were responsive within 24 hours to all our questions and requests. Professional and courteous at all times. I would recommend to anyone!
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Jenn Mueller
Troy and his team have provided an excellent service to myself and my clients because they are efficient, effective and always on top of it on every transaction. I would recommend them on any occasion.
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carl lombardi
So refreshing to have a Mortgage group that you know is working in your best interest. I highly recommend them for anyone looking for new home or refinancing a current property.
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Brian Cawyer
Troy Chambers and team are Amazing.......... Always helpful and pleasant to work with!!!