Better Business Bureau Serving West Florida

Category:	Non-Profit Organization
Address:	2655 McCormick Dr, Clearwater, FL 33759, USA
Phone:	+1 727-535-5522
Site:	bbb.org
Rating:	3.2
Working:	9AM–12PM 9AM–12PM 9AM–12PM 9AM–12PM 9AM–12PM Closed Closed

Location

Photos 5

Reviews 25

Nancy Harper

Re: by Richard Woodruff This is about the SPCA on Congress St in New Port Richey. I was sold a 2003 Ford Econoline van with the intent that there was nothing wrong with the van, motor or transmission with the exception that it needed front end work. I drove the van home it shaked and shimmied when shifting gears. When I checked the transmission there was no fluid in there. I took it to the shop and they said that the transmission needed rebuilding. They also found out extensive rust holes through the frame and the roof. There was a lot of electrical issues also. They refused to give me my money back or even part of my money back. The title that they gave me was not signed by a approved person and could not sign it and also scratched out parts of it. Bureau refused to accept this signature so I had to go to someone else to have an approval letter. Basically they would not do anything. Total disregard for safety by the frame being rusted out on the vehicle.

Pat Scott

The Better Business Bureau serving West Florida was a tremendous success in helping my family resolve an issue that we couldn’t resolve on our own. My family was recently in a turbulent situation where we had been taken advantage of by a large company to say the least. My complaint was valid yet to no avail could I get any resolution on my own. Wisely, I sought the help of the BBB & before I knew it I had what felt like an Army working day & night for my family! My family thanks our local Better Business Bureau serving West Florida immensely & feels blessed to know that we have an organization we can trust to help advance our local marketplace trust. A special thank you to President Karen Nalven & Trade Practice Specialist Kristen Blue.

Koory H

BBB has Excellent Customer support : I have used the BBB to resolve issues I have had with businesses in the past and they have always helped me resolve the issue. And now they have gotten even better with the online process. Recently had an issue with HERTZ rental car charging me for a toll road which my Fastrak already paid for. BBB helped me to get Hertz to dismiss the charges. BBB Contacted Hertz and followed up with several E-mail to make sure I was happy with the result. I am glad they exist to help customers like me, when we can’t resolve issues with companies.

Robert Harris

Ernest Aarnaes Painting Inc. I understand there may have been a bad review submitted for this painter. I have used his services since 2011 with nothing but excellent results. He has painted my house, roof, repaired my roof, cleaned and sealed my roof, cleaned and sealed my driveway. In all cases his estimates were always fair and accurate, always held at the price he gave. If there was a delay, it was usually due to the weather, and he advised me well in advance if there would be a delay. I would recommend him without reservation to anyone.

Rokket Horton

The BBB is so disorganized that it is nearly impossible to resolve an issue. I had score lowered from an A+ to a C+, overnight, because they state that we "did not respond". We have no idea, whatsoever, what they are referring to, and neither do they. Pretty tough to respond to an imaginary issue, or one that they have no record of. Even worse, is that customers will actually look at the BBB score to make a decision, and the score is based on inaccurate information.

Stephen Fortier

Filed a complaint which obviously alleged serious unethical practices of a business. The response I got dispelled my complaint as if it was nothing. No investigation. There is no point reaching out to theae people. They only protect their donors (the businesses). The consumer is squelched so they go away quietly. They should change their name to "Reputation Guardians For Hire".

Donna Pascoe

Be very careful with FAT GUYS. I had them mow for the first time a couple of days ago. They ran over my sprinkler hose ripping it apart then left without telling me. I discovered it and called them right away. He said he knew nothing about it and wanted to see it the next day. He never showed up or returned a call to me. Shady!!

charles daniel

ATTEMPTS SINCE 4/4/17 WITH RICES APPLIANCES OF BRADENTON, CONCERNING AN INOPERABLE ICE MAKER (THIS WILL BE THE THIRD TIME THE ICE MAKER HAS BEEN REPLACED) HAVE YET TO RESULT IN AN APPLIANCE REPAIR COMPANY THAT RICES CONTACTS, TO CONTACT ME.

Shawn Pangburn

They worked well with me although the business that I filed a complaint against was not a accredited BBB business but the company did listen to BBB and made a attempt to resolve the issue even though they failed miserably again!

Frank H.

What a joke the Better Business Bureau is. I just filed a complaint against a business that has 450 complaints, and they are rated "B" by the BBB. What does it take for a business to get an "F" ????

robert moore

I had a lemon law case that was handled in arbitration through the BBB and they were very helpful. It was a long ordeal that the BBB dealt with the upmost professionalism. Thank you Todd and Eric.

Robert Louis

Marty, our contact with West Florida BBB, is simply great. He is always very professional to deal with and offers our team clear, informative, ethical, and timely council. 5 stars!

Dan McCain

Thank you for professionally handling my BBB CASE#: 67344980 and most of all thank you for being there for consumers who otherwise may feel somewhat helpless. WELL DONE!

dolly parton

THIS COMPANY IS A JOKE . THEY ONLY CARE ABOUT THE COMPANY AND THE KICK BACKS FROM THE COMPANY . YOU ARE BETTER OFF TAKING THEM TO COURT . BECAUSE THE BBB IS A JOKE

Jana Hristova

We work very hard to keep our rating. We had a complain that was unfounded however BBB treated us and our client fairly and somehow managed to resolve the issue.

Sani Zoraja

BBB IS A SCAM JUST LOOK UP THE NEWS REPORTS ON THEM. I HAVE CALLED THEM NUMEROUS TIMES AND NOT EVEN COURTESY TO RETURN A CALL. THESE PEOPLE ARE CRIMINALS.

Troy Crews

BBB is a joke anybody can say anything and your business is guilty before any responses just another business making money to let people vent

Holly Mastroianni

Calls and emails not returned. Inaccurate information posted. They violate their own beliefs and guidelines. Indeed completely incompetent.

Catherine Cola

Could not be happier with the representative "Marty", he cares, professional and prompt. Cola Cooling

Luis Valdes

politce and simple process for me, I recently subscriped and Ichave no complaints

adrian avram

excellent service and feedback-real helping with aggressive and greedy business.

Elizabeth J

Very helpful and nice to talk with. Very thoughtful to my concerns. Thank you!