Category: | Plumber |
Address: | 3N640 N 17th St, St Charles, IL 60174 |
Phone: | +1 630-377-3608 |
Site: | callmendel.com |
Rating: | 4.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–2PM Closed |
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Linda Hulsizer
I recently had Mike S and Jeff H at my home, one for annual service on the air conditioner and the other to replace the garbage disposal. Both men were prompt, courteous, very knowledgeable, answered my questions, were respectful of my time and pleasant. Mike and Jeff identified themselves, confirmed what they were there to do, and were prepared with the necessary parts and paperwork. They wore shoe coverings, were neat and clean, and cleaned up their work area. I always call Mendel to handle all heating/cooling/plumbing/electrical and remodeling needs because I am comfortable having them in my home. All members of the Mendel team are professional. I trust them to provide me with the information I need to make any decisions and know they will assist me with decisions that will work best for me. They work within my schedule and always call when they are on their way. Thank you Mike, Jeff and the entire Mendel team. You simplify my life!!!
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Kathy Wagner
Dave was awesome!!! It was a last minute sink drain problem right before my sisters were scheduled to arrive. He was very knowledgeable, and patient with me (as I know nothing about plumbing) and explained what he saw and gave what I felt was great customer service with great recommendations. He discussed several options with me and we went forward with the best value to meet my budget and repair needs. He also took the time to look at some other concerns that I had in my house and supplied great, caring recommendations based on his experience. Dave was also incredibly personal, from the minute that he arrived, until the second that he left after a job more than well done. Dave was great! Actually, everyone I have come into contact with at Mendel has been superb. What a super group of talented, trustworthy people Mendel has...that do everything they can to provide nothing less than stellar service.
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Robert Trcka
The work was done within a reasonable time frame with little to know concerns or issues. Eric was very direct and professional in his explanation of the work to be addressed and took time to make sure any mess created was addressed before leaving my house. Eric showed concern for my personal property and made sure he took whatever needed to make the repair and replacement in my attic and roof successfully and without incident. With Mendel I can always count on them to fully understand the task at hand and perform all work needed with professional knowledge required to address the job at hand. I would highly recommend this company especially if you want the job to be completed by professionals who truly care about you the customer.
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Dave Leighty
Anthony came and checked our unit upstairs and changed fuse. During the night we were hot and found that the A/C unit did not turn on. We knew Anthony would be coming back and we could ask him then. Today he found 2 mice electrocuted I our A/C unit outside. He found a wire disconnected and connected it. Now the heating and air are working perfectly. The fuse was again replaced. Anthony showed me how to change filters as we had never changed the filters. Thank you for having such wonderful and caring service providers working for you. We pray that your company will flourish for what Anthony did today. We pray that Anthony will flourish for what he did today. God bless you. Thelma and Dave Leighty Sr
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William Peters
We originally had Mendel come out to solve the blockage and we were left with a bill of 1050.00 for them doing only half of the job and no warranty (one of two drains cleared). We did call them first to try to complete the job and were told that there would be an additional charge (a new job). We decided to try Roto-Rooter instead. Roto-Rooter came out and assured us that they charge by the job (not the job plus hourly work) so we would have no surprises. The representative from Roto-Rooter was SO kind and helpful, completed the job, and gave us a 6 month warranty on the job for $435.00 (compared to more than double the bill, half the work, and not even a limited warranty from Mendel).
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David Wechter
I wanted to Thank Mendel Plumbing on the Outstanding servive they provided yesterday with my furnace and A/C installation. My Furnace and A/C were the originals to the home (35 years old) still working but were in need of an upgrade. From the first visit with Matt the sales rep, to the Three very knowledgeable installers this process was handled with A+++++ service. I admit, I had shopped around and had several estimates, and after comparing apples to apples I knew and am glad I choose Mendel Plumbing, Thanks so much for the Great Quality Work your company provides ! I will be referring and reccomending your Company to all my friends.
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Judy Smith
I use the services of Mendel Plumbing for HVAC equipment in my home. This appointment was for the preseason cleaning and inspection of the air conditioner. The tech came with shoe covers, on time, with a great smile. He introduced himself and verified the purpose of the visit. He asked if there were any additional concerns I had. He kept me informed of his progress. When the service was completed, with no problems identified, he asked if there were any questions. I have a service contract with Mendel which resulted in no charges for the visit. I appreciate the professional service and expertise of Mendel. Judy
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Hello Chococat
Aryn came here to redo my dryer vent completely from tubing to vent hood. He did an extremely excellent perfect job. There is nothing that I could even have asked to be better. He was very helpful, answered all my questions (which I always have too many of), was friendly (even to my pup), was tidy and thorough. I am just so pleased with how it turned out. Who would think you could get so excited about a new dryer vent, but if you saw mine now, you would understand. I love working with Mendel. Thanks so much. And thank you again Aryn for such a beautiful job. (*^-^)
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Peggy DiTomo
Our furnace was not operating properly so I called for service. Mendel sent their service technician out shortly after I called them. Our furnace was still under warranty and so we were covered for parts and labor. Service Technician, Nick, checked the system over carefully and explained the problem to us. He had the parts with him in his truck so he was able to make the repair immediately. We have been Mendel customers for many years and have always been satisfied with their service.
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Pinpin Pula
I had a leak occur on a Friday night. I called Mendel Plumbing and Mike T. Was out to examine the problem Saturday morning. The leak ws not an emergency, so I was able to schedule service the following Monday at 7am. Mike T. Arrived on time as planned; I was impressed. He fixed my problem in less time than I expected. The quality of his work is top notch. He left zero mess. I would highly recommend Mendel Plumbing and Mike. Five stars all the way. Very professional company.
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Connie Uchanski
Steve and Mike worked together to remove 3 skylights in our 21 foot living room ceiling and install a fan in their place. Steve expertly repaired our roof and ceiling while Mike did a beautiful job of running electricity into the ceiling that previously had none with NO damage to our existing walls and ceilings! He then did an equally expert job of installing our new fan. We love these guys and would recommend them to anyone!!
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A Private User
They would not give a quote over the phone for us either. They were only only ones who would come out on Saturday and our leaking hot water heater had to be fixed due to a party we were throwing and having an infant. Do I think were overpaid? Yes. He did replace and remove the old tank and redid the cold & hot lines as well as the gas line. We were in a time crunch and couldn't really shop around.
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August Fesi
Called early in morning for drain problem, was set for same day afternoon appointment by Marie. They(Terri?) called late morning and said they had an opening and could come out early. Very professional, up front pricing and great service. Some pressure to up sell other services but responsive to " thanks but not at this time". Would recommend them for plumbing services to anybody.
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Pat Karner
Mendel called me in advance to let me know that Nick was on his was for my scheduled HVAC service. The service was thorough and Nick reviewed everything he did during the service and noted a couple of items for consideration in the future. The whole process was efficient and completed in a timely manner. Nick was very professional and courteous. Excellent service!
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A Private User
Very friendly, courteous staff - gotta be the nicest in the business. Seems like there are cheaper people to call, but remember: sometimes you get what you pay for, and if you want things done right, it is worth a little more for peace of mind on a bigger job. I recommend at least letting Mendel price quote any job, knowing it will be done right.
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Joan Kabala
Anthony with Mendel Plumbing and Heating checked my furnaces for the winter months. He was professional and knowledgeable. I have worked with Mendel Plumbing for nearly 30 years. They have done bathroom remodels, electrical work and have installed new furnaces and air conditioners. They have always been very professional and do nice work.
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Lynne Allicino
Dave arrived later than expected based on information provided by person who called to confirm appointment (receive called approx. 7:50AM and was told technician would arrive in 20 to 30 minutes, Dave arrived after 9:00). Other than that Dave was professional and knowledgeable. I have all the information needed to make an informed decision.
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Walter Boyce
Carrie scheduled according to my wishes. She is helpful as always. Eric came to install a replacement sump pump. He explained the available options and then installed the unit. He then showed me what (little) I needed to know and answered my questions. A good experience with Mendel and the employees as always.
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Timothy P Conley
Mendel has been great to work with. We live out of state and they are very useful and helpful regarding our rental property in St Charles. Our service tech Eric was professional, on time and great to work with also. My wife and I highly recommend Mendel for any of your HVAC and plumbing needs. Tim C.
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Barbara Bizzarri
Used Mendel Plumbing & Heating for the first time today. Our Service Rep, Nick M , was extremely professional, efficient and knowledgeable. He reviewed our options and advised us of pros and cons of various replacement sump pumps and alarm systems. Very impressed with this service experience
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Kevin Bell
Rick was very professional and did an outstanding job. Answered my questions and told me what he was trying to do to fix my problem. It works like a charm and all is well. I am a 6-time repeat customer and every technician is the same fantastic personable and professional worker.
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Charles Hansrote
Bruce was GREAT, he took the time to explain what he was doing, why he was doing and made time for passing his knowledge to me so I could do certain things to keep my unit working in between annual check ups. Personable, happy in his profession, confident and caring!
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Larry Gillie
Great experience. Tech was very thorough in helping me understand the issue I had with my ejector pump. Replaced the pump very quickly, walked me through the new equipment installed, and he was also very friendly. Will definitely use again for any future needs.
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Madison McGrath
They did a great job fixing our pipes. We were having a horrible smell and realized it was our main stack that has a crack and was seeping into the house. So nasty. We had 3 estimates and Mendel came in at the best price and did a great job. Very happy.
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Ann Mendygral
Anthony was respectful, explained everything to me and took the time to show me what was wrong with my furnace. I appreciate the honesty and timely service call on a Saturday. I would highly recommend Mendel to anyone in the area who needs HVAC service.
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Cheryl Johnson
Anthony has been the service tech here a number of times. He is professional, courteous and knowledgeable. He explain things very clearly. And important to me as an older woman - he does not talk "down" to me. I would recommend both him and you company.
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James Rush
Our air conditioner malfunctioned in 90+ weather. From the time I called till we had service was less than 90 minutes. Both Sue on the phone and Mike at the house were professional and polite and eager to help. Great work with a great attitude. Thanks
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Anna Meltzer
My experience with Mendel was very good. My initial phone call was handled by Kerry she was informative and pleasant. Eric did an exceptional job installing the new hot water heater. He arrived when promised and was very tidy. I would recommend them!
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ZED8B
Mr. Jeff H. Is An Asset To Mendel Plumbing & Heating. He Rendered Very Professional Service by Explaining The Product He Installed and Advised Me Of Other Product and Services I May Be Interested At A Later Date. I Highly Reccommend Mendel Company
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Mike m
While trying to change a shower head, I broke the pipe coming out of the wall. Mendel came over in a couple hours and had it fixed in a short time. Also took care of some other small problems. Have used Mendel other times with the same result.