Related: | first family mortgage |
Category: | Mortgage Broker |
Address: | 4165 Thousand Oaks Blvd #260, Westlake Village, CA 91362 |
Phone: | +1 805-379-1850 |
Site: | communityfirstmortgage.com |
Rating: | 5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Wen Du
I highly recommend Community First Mortgage. I just completed a loan application with them; it was absolutely a smooth and pleasant process. I first found Community First Mortgage through simple Google search and was impressed with their online ratings. Once I started talking with them, I was even more impressed. On the first impression, what makes Community First Mortgage stand out is not only the great rate and fast processing commitment, but also their transparency. Both Neil Coulsell (my loan officer) and Mike Mitchell Sr. were forthright from the beginning. They shared good information to help me make the right decision. On top of that, they have a wonderful team and provide excellent customer service. From my first quote email until the last loan funding notification, Neil was consistently responsive, timely, diligent and thoughtful. His teammate Kayla who handled my application processing was also pleasant to work with. Everyone else I had a chance to interact with was all professional and attentive to my needs. Overall this is a solid company with a team of dedicated and trustful people you can build out partnership with. I wish I could give them 6 stars out of 5!
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Larry Isrow
I recently refinanced my mortgage with Community First Mortgage. I cannot say enough about how knowledgeable, professional, friendly and accommodating they were throughout the entire process. I have gone through the refinance process several times in the past and my experience with Community First Mortgage was exceptional. I worked closely with Valerie, Mike and their team. They know their business very well. They provided me with different options and recommendations that were extremely helpful. They both were very responsive and were able to complete the loan process in a short time frame. I was able to lock in a low rate for 30 years. I did not have to pay any fees, was able to get money back and put money towards paying my property tax. I highly recommend Community First Mortgage!!
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Robert D
I was looking for a local mortgage company with a personal touch to handle my refi after getting the run around by my big corporate lender of 13 years, and I was fortunate enough to find Community First Mortgage. Neil was assigned to my case and I immediately knew I was dealing with a professional, and someone to give me the special attention my case needed. He was able to get me a no cost loan at a very competitive rate, and a slew of cash on top of that. With his suggestion, I will use that cash to pay off some old debt and revisit refinancing in about a year when my FICO score is more agreeable to an even lower interest rate. Of course when that day comes, Neil will be the first I call. Thanks Neil and your whole team for all that you’ve done for me and my family.
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Tracy Hrach
This is where you want to go for a Mortgage... Community first with Neil and Laura were fantastic...Did what they said they would do, limited the drama which comes with every mortgage now and came in equal to best deal I could find...anywhere, and they were local. I did the Amerisave thing and other long distance internet deals and wanted to go local this time...really made the difference. Same story for a friend that was refinancing from a miserable Amerisave deal and went with Neil at Community first. I have quite a few pieces of real estate so getting mortgages is something I have some experience in...Honesty and performance along with being local is the sweet spot that I was looking for...found it T.Hrach
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Carl Brinker
Mike and Laura with the team at Community First are EXCELLENT! I have had the pleasure of working with them twice over the last 8 months. Once for a new home mortgage and the second for a refi. Their communication is second to none and they always treat you like a family member. If you are in the market for a mortgage or need to refi, you cannot find anyone better than Community First. There is a reason they have 5 stars! Stop looking and give them a call today!
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Kimberly Thalken
We just closed on our house in 22 days with Community First Mortgage. We worked with Mike and he was great at walking us through everything, follow-up and very detail oriented. We are amazed at how quickly he was able to do this for us. The crazy thing is had the seller followed through sooner on a few items we would have closed even sooner than 22 days. I highly recommend them and will definitely use them again when we need to.
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A Private User
Working with the folks at Community First Mortgage was an absolute pleasure. This stuff can sometimes get a bit confusing, but Mike and team over-delivered, and made me feel so Comfortable. Everything was explained to me so I could fully understand what was actually going on. The professionalism and follow up at Community First is off the charts. I could not have had a more enjoyable experience!!
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A Private User
We just finished a refinance with Community First, and would highly recommend them to anyone seeking a new loan. We worked with Neil, and he kept the process moving quickly, mostly by email. He was very thorough and knowledgeable, and worked closely with appraisers, escrow and all other phases of the process. We are very satisfied with our refinance experience with Community First.
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Scott Mangers
We had a great experience with Community First Mortgage. Communication was thorough as they made a complicated process easy for us. And we got a great deal/rate on our refinance, significantly better than anywhere else on the market. Many thanks to Mike, Val, and crew. We will strongly recommend Community First Mortgage to all of our family and friends. Scott and Shayna
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A Private User
Working with Community First was a wonderful experience. They are well organized, great with communication and email, and the experience was smooth and painless. I got a great deal on a refi in January, and when the rate dropped again, they were able to complete a free refi for me, and it all went as smoothly as it did before. Just perfect people to work with!
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Janaki Ram Kavuri
Excellent from the day 1 I contacted Community First Mortgage. Mike and JB who handeled my file were very responsive and assuring. I had only 23 days to close my escrow and they made it happen. I would not hesitate to recommend anyone. Thank you Community First Mortgage. Janaki and Pallavi
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A Private User
Great working with the folks at Community First. They made everything so easy, from communications to getting everything signed and submitted, a real pleasure to work with people in the local community. And everything was finished up prior to the holidays!!!
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D Iyengar
Mike, Kayla, Valerie and the rest of the team at Community First Mortgage are terrific to work with. They are very professional and courteous. I highly recommend their services and will surely go back to them for my future needs.
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Michael Heinrichs
Neil and JB were responsive throughout and made the whole refinancing process as painless as possible. Very happy with my rate and with the personal attention I received. Would highly recommend Community First to others.
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Patrick Weber
We did a refi on our house. Our experience was pretty much like the other reviews. They were professional, cooperative, responsive and no surprises. I would recommend CFM to my family and friends.
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Richard Armijo
Fantastic company! Neil & JB at Community First are the best. Professional & very pleasant. Emails always answered quickly. Beyond happy with their work.