Category: | Mortgage Lender |
Address: | 1 Easton Oval, 500, Columbus, OH 43219 |
Phone: | +1 614-369-4838 |
Site: | columbusohiomortgagelenders.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
PA
Paul Billue
So I decided to do the grown up thing and purchase my first home at the age of 50 in 2017. The first contact I had was with the receptionist Chelsea, extremely adorable and charming young lady. I then spoke to Nick who ran my credit and told me what I needed to do to get my debt to income ratio balanced as well as what to do to get my credit score up. This was accomplished in a couple of months. I re-contacted Justice Sharps team at NFM and began to work with Billy Hollis. Mr. Hollis re checked my credit score and advised there was a few more things that needed attention. Finally got those taken care of and the search for a home was on. Billy was with me at every step of the way,explaining in detail and plain English. I must have bugged this poor guy at least sometimes 4 times a day with concerns or random questions that popped into my head. (maybe a little ADD). Billy at no time acted like I was a pain or bothering him. His customer service and assistance is paramount. His dedication to his clients and customers are unbelievable, he made me feel like I was talking to a friend and I was their only client. So now we are at the final stages before closing. The appraisal .. Well as my luck goes, I sent all paperwork over to cover the cost of the appraisal by credit card . I received notification that the appraisal was ordered. Went to check my credit card statement to see if the transaction was applied to my credit card , Mind you this card was dedicated to this process of the appraisal . I noticed there were several things that my card was used for in Texas, New York and other places I have only seen on a map. I contacted the credit card company and they advised all the transaction took place on the first of the month on the same day. This was 2 days before I had faxed my information to NFM for the appraisal. I notified Billy and explained what happen, he stated, " Let me see what we can do." Resubmitted another form with a different card number and all. Needless to say I was worried this would look bad to underwriting , and lets face it they are the ones that hold all the cards . Billy called me back the next day and said, " I spoke to the branch manager and its taken care of we will not be charging your card at this point we will continue forward to closing." I was in complete shock. I was speechless . They honestly know what customer service is, and are actually there for me. I cannot give this company enough praise for what they have done to make this home buying experience as smooth as it could go. Thank you, Justice Sharp (such a cool name), Chelsea, Nick and last but not least Billy. You guys are fantastic. Paul Billue
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Stephanie Gregory
As a first time home buyer with a small-town upbringing, I was grateful to have been referred to Justus, who walked me through the process every step of the way and gave me the individualized attention that I needed (small-town service in a big city). The poor experience I had with the mortgage lender at my personal banking institute made me very skeptical that I could find someone trustworthy in this industry, but Justus proved me wrong. He did a wonderful job at presenting me with all my lending options and explaining the financial pros and cons of each. He did not persuade me toward any one option and did not try to convince me to make any unsound financial decisions (like my bank did). Justus is great at what he does and will provide honest, trustworthy service.
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Turtlebuster
My wife and I couldnt be more pleased with our experience and working w/ Justus. We were looking to purchase a home and our situation was not easy. Justus however remained confident that he could get the job done and put us in our own home. His attitude throughout the process was reassuring. We had a few bumps but Justus worked through them. You could tell he really enjoys his work and helping people achieve a dream of owning a home. Justus went above and beyond what could have been asked of him, and for that my family is truly greatful. 5 stars simply arent enough.
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Dan Costello
Justus is not only a financing professional with a great host of loan products, his knowledge and focus on the individual needs of his clients affords exceptional counsel. He is a rare professional you can rely on for the right choices, thoughtful planning and sound advice. As such, he brings real value to the loan products available. While many professionals are focused on selling, Justus is focused on determining the best options and outcome specifically for you. That is service with absolute integrity as a foundation for success.
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Gretchen Mckay
My focus is to make sure my home buyers and home sellers have a smooth transaction. That is why I trust Justus because he helps me make this happen. I make sure each home buyer has the option to use Justus for their home loan because he will walk them step-by-step through the process while making sure to find the right mortgage loan for them depending on their personal situation. If I am the listing agent and see a buyer represented by Justus, I know the buyers are qualified and the loan will close on time. Period.
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Christi Harkins
This was not my first time getting a mortgage, so I have some previous experience to compare this to. I was amazed at how smoothly everything went. Justus was always there to answer any questions and to make sure it was done easily and efficiently. Even the title company gave praise to Justus and First Federal for how they set up the mortgage. Friends had recommended them to me, and I am happy to pass along the recommendation to others.
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James Biddell
These guys are great!!! I never imagined that I would be able to buy a home and was only checking into it. They made it so easy and were some of the nicest people you will ever get to work with. Justus, Nick and Joseph always kept me informed of every little detail and were always on top of things. I recommend them to anyone that mentions buying a home!!!
MI
Mike Cook
Justice is very knowledgeable and has a way of explaining mortgages and the impact of rate changes in a way that is easy to understand. I highly recommend Justice for handling your mortgage financing or refinancing needs. He takes the time to make sure you understand the entire process and sincerely cares about the people he works with.
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Jesse Cunningham
The Justus Sharp Team is top notch. I started out working with multiple lenders, and decided to go with Justus because he worked extremely hard to make sure all of my questions were answered and always responded to my inquiries in short order . Kept me and my wife up to date on where we were in the process from day one to close.
MI
Mike Cook
It was a real pleasure working with Justus on refinancing my home mortgage. I got the lowest rate at the time and Justus thoroughly explained what I could expect in the process. He was very knowledgable and cheerful to work with. I highly recommend him if you are looking to purchase or refinance your home.
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Alison Warner
I had a fantastic experience with Justus and his team at First Federal. I will absolutely recommend anyone who needs any financing direction or help to Justus. The process was concise, understandable, and organized. I will 100% use the First Federal team go forward in any financial need!
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Johnny Dollins
I would highly recommend Justus and his team for anyone looking to buy a home. His whole team was very helpful throughout the whole process and was there to answer any questions. I was a first time home buyer and felt very comfortable throughout the whole process.
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Ana Maria Lehner
Justus Sharp provides fantastic services. He is reliable and is super knowledgeable as a mortgage broker. I would highly recommend him and his services to all of my friends and family. He truly cares and wants the best for his clients.
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George Mayberry
From the very first, we were welcomed warmly by Justus Sharp. He was very informative and sensitive to our concerns and needs. He answered our calls promptly and we felt confident that our banking business was in good hands.
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Kim Plaga
Justus Sharp was fantastic to work with. He returned calls or emails promptly, answered questions thoroughly, is very knowledgeable, and cares about his clients. I would recommend him to family and friends.
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Von Turner
One of the best lenders I know. He was thorough and took his time to help me buy my first home. I look forward to working with him again.
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Tiffany Payne
Great team! They made this process a breeze.