Category: | HVAC Contractor |
Address: | 2750 S Santa Fe Ave, San Marcos, CA 92069 |
Phone: | +1 800-400-4152 |
Site: | actionac.net |
Rating: | 5 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 8AM–12PM Closed |
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Frank Dingman
We researched furnace/HVAC options and decided on Lennox Premiere which was highly recommended by a friend in the AC business who works in the desert. We interviewed 3 businesses and chose Action Air. Steve Gill came out when he said he would, and performed a very thorough inspection and provided an exact estimate before he left. Roger and his crew, Brandon and Poly, were there bright and early each day and finished the job sooner than hoped. They also hauled away the old stuff. Every day when they left, the job site was clean. We were impressed with their professionalism, work ethic, communication, and attention to detail. The crew was focused, efficient, and polite, and made it clear that they realized that they were working in our home, not that we were living in their job site. We are thoroughly happy with the the entire process and the results!
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Albert Somit
We had our furnace and central air conditioner replaced by Action Air about a year and a half ago. We called them because there was a sticker on our old A-C that came with the house. It had been installed over 35 years earlier and the company was still in business! Since then, we have had only the scheduled, routine maintenance for both furnace and air conditioner. The service is great and the workers are cheerful, polite and respectful. Most recently, we had Willy Sumner and Mike, who is learning to use the hand-held computer to report repairs and generate receipts. They came out for our annual furnace check-up. They arrived when scheduled and finished in less than an hour. They smiled as they worked, and explained everything they did. We were impressed. We recommend them and the company quite highly. Lyn Corder and Albert Somit.
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Lisa Dennis
Outstanding Customer Service! Eddie and Miguel provided top-notch customer service while replacing our 2 AC/furnaces on some hot days in East County. They were professional, yet friendly. They were not bothered by my 2 dogs, were very conscientious about keeping debris to a minimum while they hauled the old equipment out. They cleaned up as they went along and when they left after 2 days, you would never have known they had been there except our new beautiful Lennox A/C units that are humming away! Originally scheduled as a 3 day job, they completed it in 2. Our sales person, Steve, was just as professional and courteous as he answered all our questions. I would highly recommend this company!
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Dorothy Bain
Jason Neel installed my new Lennox Heating and AirConditioning unit and replaced all of the duct work in the attic. He and his assistant Brandon were very pleasant, professional and knowledgeable of the process. He explained the installation process and any changes as he made them. Jason protected my floors and walls as he worked. Upon completion of the the install, he vacuumed the floors and furniture and disposed of all used materials. Before he left, Jason showed me all the work he had completed, answered my questions and explained the final paperwork. It was a pleasure to have him work in my home. This was a 5 star call!
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A Private User
Action Air installed the air conditioner in our original home in 2000. It was destroyed by fire in 2007 and we had Action AIr install our first split unit in our new home in Dec 2008. Since then, we have installed five other units. Each time Action Air has worked with us on how to install it on inside walls (which is a bit tricky because of the plumbing requirements). Their work has always been flawless. They are truly split-unit specialists! By the way, our home is 50% larger than our former home, and our electric bill is 40% less!
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Edward Litvin
Michael called me that he can come to do the job on Air/Heater system earlier than we setup appointment. It was even better for me. He came, explained to me what he is going to do and how long it will take it. After he has done the job he gave his assessment of condition of my system and recommended what has to be done to correct, what needs to be done to improve and how much it would cost. Extremely pleasant guy, very knowlageble. That was service I would say every customer would like. Great job.
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Karl Ramsing
Bill Sanford was very helpful in finding the problem, a blowen fuse but more importantly he recommended a "Smooth Start" device that will save our compressor to start easier and more efficiently and last much longer, thus using less electricity. He also proved by showing me the "amps" draw when the unit was turned on. This will pay for itself in a short time. Mr. Sanford is a professional technician and an easy relaxed person to deal with our problems. Thank you for Mr. Sanford.
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Walter Mateling
Our home air conditioner was leaking water between the walls of our home, so we called Action Air based on a referral from a family member. They quickly scheduled an appointment for the next workday. Bill Sanford came in and took care of the problem quickly and accurately. He explained everything he did in great deal. It was a pleasure having him in our home, and we would definitely call Action air again should the need arise, and ask for Bill.
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beau watling
integrity at the core of their business model. from the very beginning of my experience with this company, they stayed true to and delivered on their promises. Action A/C did a complete HVAC system on my new home construction. They completed all aspects of the job in a clean and professional manner. i would recommend this company to everyone I know. I hope that I get an opportunity soon to have them complete my solar needs. Beau Watling
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Lorene Tomlinson
Tylor Fimbers was the gentleman from Action that was here for the complimentary visit after the installation or the new furnace and air conditioner. He was very thorough and answered any questions I had, explaining them very clearly. It is such a pleasure to do business with someone like him on your team. I would give your company a five star rating from start to finish for every thing accomplished.
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A Private User
I was shocked to see a negative review about the customer service at Action Air. I have never felt so warm and fuzzy about topics I know nothing about. The technicians broke everything down in simple English and followed though with everything they said they would. I would use their services again and recommend them to anyone looking for AC or heating. Action Air Conditioning and Heating rocks!!!
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Rande Turner
Action Air did an outstanding job in servicing our HVAC system. Specifically Thomas the field technician provided a great a evaluation with excellent specific recommendations and wonderful follow through to repair and service the systems appropriately . I have used action air over the last 10 years and would strongly recommend them to others wanting a quality HVAC service company. Rande Turner
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Kathy Cerda
We have had our new HVAC system for about a year and half. We have the bi-annual servicing. William came this week for our first servicing of the year. He is very knowledgeable and friendly. William tested our entire system to make sure it is working at optimum levels. He is definitely a people person and a the kind of an employee that a company wants interacting with their customers. Great Job!
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Hamid Mani
In the past I had very bad experiences with AC companies but Action Air Conditioning, Heating and Solar did an amazing job for me at my home. All their staff is extremely knowledgeable and friendly. They all have excellent customer service skills. Today I worked with Bill S and he was exceptional. I would def recommend this Bill and Action Air to all my friends and family.
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Ann McCormick
We could not be happier with the professional duct cleaning we had today! Chris was fantastic! He was very neat and made sure all dust was collected; no easy feat. Chris told us everything he was doing as well as the filter used to remove the dust and dirt from our ductwork. I highly recommend Action for any of your HVAC needed. Request Chris! He is The Best!
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Donna Primrose
Thomas is always a delight...if one can put a "delight" adjective on a service call. He is professional, informative and leaves one feeling that you know a lot more about whatever was the cause of the service call. He is patient answering questions that he no doubt has heard a zillion times all ready. He is an outstanding representative of Action Air.
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Terri Douma
Excellent service and crews. Pricing competitive or even better than other companies. Crew on time, cleaned up after every work day and communicated all the next steps for the install of heating, HVAC, and solar. Dave Lund was knowledgeable for all and always available and responsive for questions and any issue resolutions or clarifications,
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LYNN ADAMS
Tech William Sanford was knowledgeable and professional. He inspected the related parts of the A/C unit inside and outside the house. He explained what needed to be done and why. He performed the repair job with care for our A/C unit. He answered all of our questions. I would use the service of tech William Sanford again in the future.
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J S
Luis was courteous and friendly. He explained what needed to be done and placed an order for the part before leaving. When he returned, he replaced a coil in the Ac system. It was necessary to turn off the gas. He went the extra mile and relit the pilot light on the hotwater tank when he turned the gas back on. Greatly appreciated.
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Chris Berteaux
I hired Action to install a new A/C system and Furnace in my Temecula rental house. The service they gave me was exceptional. I really liked how the communicated with my tenant and myself to have the job completed quickly and professionaly. I would highly recommend to anyone looking for top quality installation at an affordable price.
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Russell Lazott
I just had the pleasure of meeting Bill Sanford - an extremely knowledgeable and efficient service technician. He arrived on time and proceeded with a very extensive routine service call to prepare my AC unit for the summer. I would rate Bill 5 out of 5 stars. Thank you Action Air for your years of excellent service.
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Sharman Harless
Arturo was thorough kind meticulous in his work. He was able to navigate around my shepherd. He went above and beyond the last tech when he remounted the thermostat that had popped off of its mount. He cleaned up where a mess was made. He made reasonable recommendations and I hope he is able to provide my next service!
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Mary Taylor
Bill Smith was the technician sent to diagnose a problem with my heat pump. He was very efficient and explained the problem and the probable solutions. He was wonderful to work with and hopefully the problem will be resolved in the next few days. I would recommend Bill and Action Air to anyone needing their service.
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James Perich
Mr. Bill Smith came to my house to repair my AC and he had been out last year so I was pleased to see that he was the technician they sent out to me. He is very knowledgeable and efficient as well as a great personality. I have used Action Air for the past several years and find them to be excellent at what they do.
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Kathryn alldredge
Bill Smith was the technician Action Air sent to work on a problem with my heat pump. He was very enthusiastic in finding the problem and installing the necessary part. He was very personable and efficient and did a great job for me. I would recommend him and the company to those needing their expertise.
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Rosi Crouch
Tyler from Action Air did semi annual maintenance on our unit yesterday. He was very thorough, and explained the process as he completed the work. He was so pleasant and polite. Made an extra effort to reassure that all components were in good order. Thank you, Tyler. Excellent customer service!
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Kalstar 808
Needed to have duct work and duct cleaning, Chris R. performed a great job! He explained what was to be done before hand so we knew the steps that was to be taken. He worked efficiently and professionally. Our furnace works great and we are very happy with the service! Thank you!
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Jan Robinson
Our furnace had stopped working and my elderly mom was freezing. Thomas came out, discovered the problem which was caused by our electrician and had it all fixed in less than 1/2 hour. Thomas was also very sweet in assuring my mother that the heat was back on. Great job Thomas!
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Anthony Labudak
Service engineer, Thomas was extremely knowledgeable about my heating and air-conditioning unit. I had great confidence in his expertise. His people skills made were excellent. I was kept well informed through the entire process. Thanks to Thomas and Action, great service.
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Phil Emery
From Steven Gill to the two very caring installers Juan and Allen, the 2 day job went very smooth. What was incredible to us was the respect they showed by wearing covers on their shoes, having sheets down every where they walked, and leaving a very clean job site !!!
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Richard Levy
Excellent service. Technician was actually early for appointment and that was excellent. Work was performed in a professional manner and honestly evaluated the system. Recommendations were also honest. Excellent job by Michael and will welcome him back next time.