|Category:||Federal Credit Union|
|Address:||1330 Gemini Ave, Houston, TX 77058|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed|
Please read the negative comments because they are true. I thought it was just me. I am glad to know I am not alone. Been with them for over 20 years, and was not approved for a loan. They do not call you back. My account was hit once, I went up there in person to straighten everything out. They told me I was safe. My account was hit again. I asked for an explanation and I did not receive one. Incompetent people, and they are also very very rude and snooty. They have their picks.
I am a customer at the LaPorte location and I have never had a better experience with any bank like JSCFCU. The customer service is excellent and all of the amenities are convenient and easy for senior citizens. I was with Wells Fargo for 25 years and when my account was hacked they were nasty, rude and showed no concern at all. I immediately changed to JSCFCU and it has been a God send. Thank you for your professionalism and kindness to this senior.
I received a mailing for an auto loan refinance in the mail that I was preapproved for. I applied for it. Jenny, the assistant branch manager, emailed me with a couple questions, which I answered. I followed up asking for an update twice and received no response. They basically placed hard credit inquiries on my credit and never followed up. Terrible service. Will never join a credit union like this.
A Private User
Went in to open an account and waited for almost an hour to talk with someone and when I did she was extremely rude and careless. Horrible customer service, I ended up just telling them to cancel my request and I would go elsewhere. Also the tellers were snobby and rude too. Basically.. DONT BANK HERE! Really disappointed.
Terrible customer service...a credit union is supposed to be run by the people...however, this credit "union" is run by selfish interests of the board. This bank fails to make the investor feel appreciated. If you are one who has a good deal of money to invest, avoid this "union" like the plague.
I have been with this bank for 10 years and they deposited a check Into the wrong account. Which then therefore charge $140 in fees over one day. They would not reimburse me for the money. So I closed my account. Go to any other bank other than this one.
Best Credit Union ever, I have several other credit union and JSC FCU is the best so far. The whole staff is so friendly and kind even the officers at the Deer Park location on East Blvd. Totally recommend this place, my whole family banks there.
The sense of urgency at this bank is horrendous. This one specifically is horrible. They have one teller line open. And this person spends more time on her phone than talking with the person at her section.
They are the worse place ever!!!!! Any place i go to my card is decline because they think it is Fraud. I would recommend Amoco before i ever use them again!!!!!!!!!!!!!
I bank mostly at the two Deer Park locations. I have always received friendly customer service. Conveniently located and have never had any issues with banking with JSC.
Nice tellers and give free consultation on building back credit. Helped my scores by a hundred or 2 points, only problem is they are the score anyone cares about
Went in to open an account to changing my mind within 30 minutes. The customer service is terrible. Taking my funds and business elsewhere.
I have used JSC since I was old enough to have an account and have never had any complaints about the services they provide.
I ordered new checks 20 days ago and I have not received them been at the bank twice they said give it one more day?
Been banking with JSC my entire life. Always top notch service with the best interest rates on loans.
I AGREE with the others......WORST customer service ever! Seriously.
Consistent service with a smile, very friendly staff.
Great service. They made my loan search great!
Great place to bank within the community
Never a problem