Category: | Insurance Agency |
Address: | 2701 Stange Rd Ste 110, Ames, IA 50010 |
Phone: | +1 515-232-8090 |
Site: | markdoyleinsurance.com |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
SI
Sina Safayi
Avoid StateFarm! Why? Here is my story: They kicked me out because of my “driving record”. I had 4 claims during years 2010-2013: 1) 2010 Comprehensive claim (StateFarm paid $361) 2) 2013 emergency road service (StateFarm paid $61) 3) 2012 speeding ticket. (StateFarm paid $0) 4) 2013 v1 rear ended v2 at a stop light (StateFarm paid $999) Total of payments by StateFarm for my claims during years 2010-2013 = $1421 Total of [my] payments to StateFarm during years 2010-2013 = over $3000 The worst part comes when they advised me to contact “independent [insurance] agents” in town “for situations just like this”! I googled and noticed that their prices are a few hundreds per month for “risky” drivers. Luckily and unbelievably, I got an online quote from Progressive and they gave me a monthly payment of about $20 even less than what I was paying to StateFarm. FYI, Progressive also had all 4 incidences on record. Now I leave it to your judgment whether you like to experience what I’ve experienced with StateFarm or not.
AN
Andrea H
I worked with Chris on a policy for my daughter and was very impressed both with his service and the agency in general. My options were explained in terms I could understand and Chris was more than willing to work around my schedule - on the phone, via email, etc. We ended up getting a policy in place that I am happy with and that is affordable for my family. When the debit card linked to my auto pay expired, I received a call from the office and was able to link my new account number over the phone with no hassles. I have insurance policies elsewhere and can honestly say I receive the best customer service from the Mark Doyle agency.
CL
Clinton Hagedorn
If you are looking for a local insurance agent that can offer you great coverage and service, I highly recommend Mark Doyle and his staff. They are quick to respond to my requests whether if I need to add or change coverage I know it will be handled. They take the time to educate you on your policy which other companies may only show you a price, I prefer knowing how my policy works. Their office hours extend to fit my schedule which is quite helpful as well. At the end of the day, I know Mark, Melanie, Allie, and Chris have my back and take care of me- HIGHLY recommend this agency.
MI
Mickey Halverson
The service here was incredible. I personally worked with Chris for my life and car insurance. He worked around my hectic schedule to find a time for me to come in and learn about my policy. He explained things extremely well and it was very laid back. I recently purchased a home and I was able to get coverage options with pricing that same day. I now bundle everything through State Farm and I highly recommend this team specifically.
DI
Dina Winter
My good friend has worked with a Melanie...?, from what I presume to be this State Farm. Every Saturday (today) my friend calls me to catch up and all I ever hear about is how much she LOVES Melanie from State Farm. Her compasion and love for what she does is obvious, I mean my friend only talks about her insurance provider! Keep up the good work Miss Melanie!
LO
Logan Godar
I had originally had a less than pleasant experience with a sales representative at this office. Mark Doyle called me back personally to apologize for the incident and said that they take their reviews seriously. He assured me that this type of incident would not happen again. It seems to be a very responsive and personable agency.
AL
Alexandra Hand
My husband and I have had such a pleasant experience working with Jeff Haupts - Insurance Account Representative at Mark Doyle. They have talked us through so many insurance options, found all the best discounts and are now helping us through a move out of state. I would highly recommend this team. Extremely knowledgeable!
MI
Mike Skyberg
I personally worked with Clint on my policy. I was impressed on how quick I was able to walk in, get a quote and then change my policy. Everyone in the place was in a great mood which made me feel welcome. Definitely recommending to my friends and family!
AM
Amanda Dowell
Mark is very knowledge able and his office staff are very professional. We received a quote for our vehicles in just a few minutes. He explained all of our options and answered all of our questions. The service we receive is 2nd to none.
G.
G. Kevin Randall
In addition to competitive rates by a top company, the Doyle Agency provides outstanding customer service that first listens to clients and then seeks to meet their needs. And on top of that - great coffee!
ES
Esdras Murillo
If you have had problems with insurances before, you need to talk to this guys. They have an amazing customer services, and they explains everything super well. The best insurance agent I have hada
MA
Maria Lee
Everyone here was fabulous to work with, I would recommend Mark Doyle- State Farm Insurance to anyone who is in need of any type of coverage!
LA
Laurie Holeman
Jim Griffith was incredibly helpful and saved me a lot of money! I highly recommend you contact for a quote. Quick and painless process!
MI
Mingfeng Cao
Chris is a very good guy, if you want to choose one car insurance, Mark Doyle State Farm is a good choice.
PA
Paul H
Alli, Melanie, and Chris are super friendly and super helpful! Mark is a very nice guy too!
DE
Deb Niehof
Mark Doyle and his team have always responded quickly with the answers and help we needed.
RO
Roger Luing
If you want great accurate service this is the State Farm Agency you will want to go to.
CH
Chanwoong Moon
Good insurance company. Especially give the big guy the benefits. Good tough guy.
YU
Yuebo Yu
Chris is a real good guy. He helps me a lot bargaining with Progressive.
HI
Hien Ta
Quick responses and great services! I love to introduce my friends.
MJ
MJ R
Very responsive staff and competitively priced plans.