Related: | first family mortgage |
Category: | Mortgage Lender |
Address: | 17300 Dallas Pkwy Ste 1030, Dallas, TX 75248, USA |
Phone: | +1 972-292-7600 |
Site: | tsmlending.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Ryan Lavine
A note on working with Kevin Svoboda at Town Square Financial… and it’s hard to know where to start. My family and I were required to move as our lease was up and our landlord was selling the home. We thought we were going to have to find another increasingly expensive place to rent when I responded to an email I received from TSF at work. Kevin quickly called me back and we got acquainted, discussing our finances and needs. We had terrible credit and very little money for a down payment, as we were not planning on being able to purchase a home. Within a few short days, Kevin and his team had a plan in place to improve our credit and structure a deal to not just be able to stop renting, but to buy an extremely wonderful home and start building equity in a new chapter of our lives. With Kevin’s wealth of knowledge and experience and our rough financial situation, he prepared us from the very beginning, saying that it could be a roller coaster of ups and downs throughout the process, but swore he’d work had for us and keep us informed every step of the way. And so he did. Tirelessly. It is with the deepest respect for Kevin that I choose to disclose that, while working for us, Kevin’s dad, with whom he had such a close relationship with, passed away. Even while out of town, spending the most valuable time at his dad’s bedside before he passed, Kevin kept in touch with us as the loan process continued. As time moved forward, at Kevin’s direction, we cleaned up our financials, got the necessary down payment set up and yesterday, after the most emotional roller-coaster ride that we’ve taken, signed papers and closed on our first home after 10 years of marriage, three beautiful children, seven college degrees and two thriving careers. I imagine that Kevin’s dad would be proud that his son works so nobly hard to help people pursue the American dream of home ownership. He did for us - he will for you, too. Our relationship with Kevin started as a professional one, but we’re friends now. It is with most sincere gratitude that I recommend Kevin Svoboda and his team at Town Square Financial. Ryan
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Alex Omid
We had a very bad experience with Town Square Financial. Allen Moniri was very unprofessional. As soon as we let him know we wanted to go with someone else he cowardly emailed my wife and belittled her. My wife politely thanked him for helping us a few times through email (even though he was being very rude) then he cc’d me and my wife in his last email telling us in the most passive aggressive way just how stupid we were for choosing another lender. I have never seen a grown man throw such a temper tantrum via email over clients choosing another lender. We were not locked into any deals with him or his company and we were just shopping around when we spoke with him. We talked to him in person once, and didn’t like what Town Square Financial had to offer so we tried to cut ties a few times. We have absolutely no obligation to choose Town Square Financial and didn’t appreciate the harassment. I do not recommend this company for your lending needs, and especially not with Allen Moniri. P.S. If the manager of this company is reading my review, I can provide our email conversation to show you just how rude he was and how he treats his clients.
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Theodore Mendoza 3rd
It’s been 4 months since we close (June 17, 2016) in our first home here in Grand Prairie, TX. I may say that together with wife, 22-year son, 15-year daughter and 20-month old son, we have been enjoying our lovely home. This was possible with the help and assistance of Allen Moniri of Town Square Financial. Allen is very responsive to any concerns we had in the process, from mortgage application to closing. He answers your questions and return your call promptly. He goes above and beyond, and works late...not to mention the week end calls that he had to answer. There was never a delay in the process. I am looking forward in referring my friends and family, and doing business again with him in the future. For now, in behalf of my family, we extend our heartfelt gratitude to Allen and Town Square financial for our "home sweet home."
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Laloflix Alvarado
I recomrndatia Cesar is a very prepared and professional person, but above all very friendly, responsible and Cadre in their work. He helped me with all my processed and it was very fast censillo and the procedure for the purchase of my house thank you very much Cesar Medina Town Square Financial ... For if aid
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Amy Pedersen
My husband and I recently refinanced our mortgage with Allen Moniri at Town Square Financial. It was a great experience! Allen was very friendly, accessible and happy to answer any questions or concerns we had throughout the process. He was great about keeping us updated as the application processed and attended our closing! It was really nice to have him there to explain any confusion. We have bought and refinanced several houses in the past and this was by far the best experience we have ever had! I would highly recommend contacting Allen if you have any interest in refinancing or buying a house.
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Matthew Rivera
I just wanted to take a minute to say thank you for all the work Will F. put in to help me get a mortgage. I had not purchased a home in 15+ years and I was a little scared and nervous to start the process. Will made this purchase as painless as possible and he was always answering my questions and emails. He even got me a pre-approval letter at 9pm on a Friday night. Will is a great asset to the company and I will be happy to refer anyone I know to you and Town Square Financial.
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jeffrey slater
Very pleased with the service we received from Town Square. We bought our house over two years ago and worked with Joella, who was extremely helpful, on top of things, and was quick in her turn around. Our agent referred us to her after our first mortgage company through incompetence messed up our application process. Joella was able to quickly get things up and running and was always updating us with the progress of it all, and we closed within 2 weeks I believe.
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Daniel Perea
Excellent people, professional and friendly always helping recommend your services at all times answering my calls and questions hasiendo the process of buying my home easy. Thanks for all Cesar Medina.
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Jc Segura
Working with Adriana Naffarratte was a great experience. She was very professional at all times with my wife Ana and me. She explained everything to us being first time buyers. Thanks to her and her team we were able to make our dream come true and be home owners. I would highly recommend her to my friends and family, she is the best loan officer at Town Square Financial. Thank you Adriana you are the best!! Carlos & Ana
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Sina Sanaee
I was recommended to Allen Moniri at Town Square Financial from a trusted friend. My expectations were high since I also work in a respected service business. Allen exceeded all of my expectation and went above and beyond. He knew how busy I was and did everything through email, phone call and text. All I had to do was show up at the end and sign. Saved me a ton of money and headache. I have and certainly will recommend him.
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Raghu Venugopal
Poor experience - purchased a condo through Town Square and consistently was nickel and dimed. I had to push my close out by 1 week due to poor expectation setting by the organization. Additionally, they did not disclose all their costs appropriately, going so far to close then call me back a month afterwards claiming I needed hazard insurance and then charging me an extra $25 a month on my mortgage payment.
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brent conrad
Louis Balady and the town square financial team has done an outstanding job with all of our loans over the past five years. They not only have the appropriate staff to handle all sorts of situations, but they take pride in building relationships and making sure everything goes according to plan. At the end of the day the most important thing....... If they say they can close your loan they will !!!
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lartrice milton
Im a first time home buyer..expecting for a great experience. Very unprofessional compared to other morgage companies. I was belittled and felt very discouraged after speaking with Keiron Jackson the loan advisor. He was very disrespectful. I will be using a different company. Unsure if he was having a bad day. The company does not get back to you after several attempts. Bad experience
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Jose F Gutierrez
Totally recommend Town Square Financial for your Home financing needs. Allen Moniri was very professional, friendly and very focused on getting me into my first home. He was excellent at communicating with me throughout the entire process of getting all parts of the paperwork completed. Very comfortable working with Allen and would definitely work with him again in the future.
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janet huerta
I am a Realtor and was representing a seller. I was told that the loan officer would close this in 30 days....somehow we ended up at 90 days.. We still had no approval and my seller terminated the file. Did I mention that when we called for an update loan officer Carlos would pick the phone and hang it up? POOOOR, POOOR SERVICE WOULD NOT RECOMEND THIS COMPANY AT ALL.
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Rayado Monterrey
Excellent service of Mr. Cesar Medina Town Square Financial. I feel it was very easy processed in buying our house. 100% we recommended to friends and family.
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David Fensch
I am very pleased with the experience that we had working with Town Square. They were very thorough in gathering the required information and in processing the entire transaction. Everything was accomplished without a hitch. And, they even have been in contact with me about how they might help me in the future. I would recommend Town Square to anyone.
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Ken Fish
I had a very difficult transaction due to several factors, some of which were known while others were unforeseen. Town Square, and specifically, Jeff Jannasch, got it done! I found him well-thought out, cool under pressure, and he even helped the other lender sort out their problems. I would (and plan to) do business with them again.
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Daysi Umanzor
I was a First time home buyer and working with Lino Espinoza was a great experience. He was very attentive, patient, and ready to help with any questions or concerns that my family and I may have. I would highly recommend him to anyone who is interested in buying a home. He is excellent!
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Katie Bryant
Town Square Mortgage was amazing to work with for our first time buying a home! They still contact us with helpful information even 2 years after helping us buy our first home. Super informational, helpful and kind. Always answering any calls/texts/emails at any time of the day!
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Jesus Salazar
This was the best and fastest process we have experienced. We are in love with the efficiency and knowledge Mr. Medina has. 17 Days and we had our new home! We got more than a great deal with our new Home and land. Thank you for your assistance Cesar.
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Leah Smith
Hello All, Can someone please advise how to get them to call you back or answer our calls? We have no clue what is going on and we just keep receiving excuses on why they are not answering or calling us back. What other lender do any of you recommend?
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Pilar Castillo
Working with Lino was a great experience. He was very patient with me and my boyfriend. He explained everything to us being first time buyers. I would highly recommend him to my friends and family. He is really good.
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Daniel Cornelius
A great company to work with! Their team was with me every step of the way and they have stayed in touch several years later. I will always use Town Square Mortgage and recommend them to all my friends and family!
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Michell Medellin
Lino Espinosa was great in helping us get approved for our loan. He is very knowledgeable about the loan process and very responsive. I would definitely recommend him and Town Square Financial!
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Shirl Vann
I have to say I am pleased with the services of Jeff and his team. I have already talked about the company to a few future homebuyers. Love you all for all your help and your team is awesome.
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AMIT SRIVASTAVA
Daniel Vejman was amazing. Very patient and very knowledgeable. He was very thorough with his task at hand. We could close bang on time with his guidance and support. I highly recommend him.
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Pepe Chavez
Amazing customer service and help Jeff provide us thru our house buying experience. He ALWAYS answer my questions even after I bought my house. Great great advises I receive from him.
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Steve Ryalls
Great service all the way through the process, including some unavoidable (by Town Square) delays in the process due to construction issues. Made changes on the fly in timely fashion.
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Stephanie Pichardo
awesome, answered every question i had (and i had many) and were very quick to respond great service and were there for my every needs. made my first home buying experience very easy
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Mayra Garcia
Very honest, and professional staff, would definitely recommend to family and friends. Victor was very helpful he was always there if we had any questions!
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Caroline M
All of the folks were so great to deal with!!!They were so professional, prompt with responding to my questions and they made the process so easy!!!