Category: | Insurance Agency |
Address: | 1315 U.S. 9, Wappingers Falls, NY 12590 |
Phone: | +1 845-298-0451 |
Site: | geico.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM Closed |
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jenshaetty
I switched from State Farm to Geico several months back to save some money on a combination of several car and a homeowners insurance, which I did. However, the customer service I keep receiving from the office in Wappingers pales compared to what I had experienced with State Farm. Hardly any of my emails or calls get returned. I used to be able to address questions with the insurance agent I set up the policies with, not so anymore with Geico. Just now, I called the office about a claim that somebody tried to file with Geico, but my question was cut short ("Nobody in the office is licenced to do / talk to claims") without so much hearing me out. It was always my understanding that a local agent / insurance office acts as a go-between between the customer and the actual insurance company. In the case of the Geico office, the main purpose seems to be selling policies and then forget about the customer.
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A Private User
I started my policy at the local GEICO office in the Hudson Valley. The service was great, they were very friendly and helpful explaining all my coverages to me. I saved a TON of money by switching over my auto and home insurance! I got to actually speak to the same person each time I called. Forget doing the quote by myself, it was too confusing. Mrs. Robinson in the Wappingers Falls/Poughkeepsie office ROCKS!!!!!!!!
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Matt Blanchette
Worked with Amy, was able to help with all my insurance needs over the phone which was a HUGE help since wappingers falls is a bit of a stretch. Military friendly, great discounts, super knowledgeable. Made the entire experience easy and was a great weight off my shoulders having someone there to help. Helped recommend the right coverage needs and a plethora of options. Great people doing great business!
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Man in Black
Amy was the First one Who worked with Me . Did an awesome Job When She gave me my New Quote I was shocked at how Much i was Saving. After Being Screwed For So many Years By liberty. Saved Me about $600 Dollars a Year. and That was With a Full Coverage policy Compared To an only liability policy at liberty.
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Andrew Hogg
I had just called my local Geico office in Wappingers Falls and spoke with an agent named Amy and she saved me over $500 every 6 months, that is a great savings for me and my family. The whole process was easy and every time I called the office I always spoke withe the same agent.
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Daniel Silverman
I just switched to Geico because the rate was better. I was with State Farm for 13 years. Shannon was the agent that helped me out and she was great. She even cancelled my State Farm insurance for me which was pretty convenient. I recommend at least getting a quote from them.
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Bonnie Rum
We had a great experience with Tiffarrah Smith, an agent at the Geico Wappinger Falls office in NY. She was very professional, knowledgeable and sensitive to our particular situation and the needs that entails as homeowners. We would recommend her to anybody.
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Todd Gerundo
WORST INSURANCE COMPANY EVER ! dropped one of my vehicles (not all just one) after 3 years of insuring it never told me ending up with high fines at dmv. GOING CHEAP COST ME ALL THE MONEY THEY SAVED ME
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Lisa Cole
There rates are decent, I have noticed that my rate has been lowered due to no accidents & for safe driving! I have yet to experience other stuff that they offer which I should dig in more.
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Phil Mcnulty
Great office, first time my actual coverage was explained to me completely. Saved me money and took care of everything. Highly recommend this agency and Geico.
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Brad Fredricks
I saved a ton of money by switching from Geico. You should too! State Farm treated me like gold and these guys Re not bad, just overpriced.
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Lauren Murnane
Dealt with Ashley - she cancelled my old policy for me with progressive and got me awesome discounts. Very happy with the service
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Annette Cuke
Terrible said they would call back and took 4 hours to call then told me 290 for a quote and another lady switched it to 430
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A Private User
they know what they are doing, fast in paperwork and approval and DMV stuff, and saved me $700 per year over allstate