Category: | Health Insurance Agency |
Address: | 108 Leigus Rd, Wallingford, CT 06492 |
Phone: | +1 800-922-4670 |
Site: | anthem.com |
Rating: | 2 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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A Private User
I was medically retired in 1995 from a CT state agency. Anthem has been my provider ever since. The company has seen me through a major heart attack, extensive hospitalization, a six-way heart bypass, four pericardial surgical debriedments, removel of sternum, coma, and much more. In every case the people at Anthem have been a pleasure to deal with, always attentive, courteous, and always paying the health-care providers promptly. I give this company the highest possible rating and gratitude; I am alive tody because so many hospitals and doctors throughout the country subscribe to ANTHEM.
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A Private User
Terrible company. Disorganized: no representative knows anything about the plans--under trained. Took me finally calling in for them to realize that I payed WAY over my out-of-pocket deductible. They are confusing, you will spend all day on the phone feeling disrespected if you choose blue anthem. Will not go with them again.
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syed zain
Nice, serene and comfortable office place. 2 floors with cafeteria in the basement. Cafeteria apparently operates only from 11am to 1:30pm. They have a nice fitness centre and a nice green view in the back. Ample parking space. Easy to spot from a distance. Easily one of the top workplaces I have worked at.
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Robin Wish
You will be dead before someone from Customer Service answers your call!! I was on hold for a total of 1 hour and 37 minutes before I hung up on three separate occasions. They have been difficult and non-responsive to my inquiries - the only thing they are very good at is sending a bill!!
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Peter G. Arakelian
My application was submitted and paid 12/14/16. Anthem did not send me notice or acceptance of my application and did not send cards until I requested them separately. They are impossible to reach by telephone and their web site access is difficult to use.
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Daniel Mezick
"Pathetic" best describes my experience with this company. By far the worst customer service ever. IN THE WORLD. Worse than COMCAST. Grade: F-. Avoid this company! I would give ZERO STARS if possible!!
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Nirmala Baker
I decided to post my review only because I am so pleased with the customer service. They have been very patient,. They listened to my problems and helpful in resolving them. Best health insurance!
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Carolyn Phillips
I have had to call a few times for questions, answers and help. No wait time, very pleasant and helpful....all my needs have been met each and every time!
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KINGGEORGE61
you get the phone game called pass the buck , iI ended up talking to someone in the Philippines !!!! still no help......
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Pip j. Squeak
Completely sucks, waitingis super long and service is just not good
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sami marvin
after about 12 phone calls and over an hour I got NOWHERE
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pmet
Denies pet scan for cancer on a routine basis
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Chris Johnson
Useless costumer service