|Category:||Health Insurance Agency|
|Address:||108 Leigus Rd, Wallingford, CT 06492|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
A Private User
I was medically retired in 1995 from a CT state agency. Anthem has been my provider ever since. The company has seen me through a major heart attack, extensive hospitalization, a six-way heart bypass, four pericardial surgical debriedments, removel of sternum, coma, and much more. In every case the people at Anthem have been a pleasure to deal with, always attentive, courteous, and always paying the health-care providers promptly. I give this company the highest possible rating and gratitude; I am alive tody because so many hospitals and doctors throughout the country subscribe to ANTHEM.
A Private User
Terrible company. Disorganized: no representative knows anything about the plans--under trained. Took me finally calling in for them to realize that I payed WAY over my out-of-pocket deductible. They are confusing, you will spend all day on the phone feeling disrespected if you choose blue anthem. Will not go with them again.
Nice, serene and comfortable office place. 2 floors with cafeteria in the basement. Cafeteria apparently operates only from 11am to 1:30pm. They have a nice fitness centre and a nice green view in the back. Ample parking space. Easy to spot from a distance. Easily one of the top workplaces I have worked at.
You will be dead before someone from Customer Service answers your call!! I was on hold for a total of 1 hour and 37 minutes before I hung up on three separate occasions. They have been difficult and non-responsive to my inquiries - the only thing they are very good at is sending a bill!!
Peter G. Arakelian
My application was submitted and paid 12/14/16. Anthem did not send me notice or acceptance of my application and did not send cards until I requested them separately. They are impossible to reach by telephone and their web site access is difficult to use.
"Pathetic" best describes my experience with this company. By far the worst customer service ever. IN THE WORLD. Worse than COMCAST. Grade: F-. Avoid this company! I would give ZERO STARS if possible!!
I decided to post my review only because I am so pleased with the customer service. They have been very patient,. They listened to my problems and helpful in resolving them. Best health insurance!
I have had to call a few times for questions, answers and help. No wait time, very pleasant and helpful....all my needs have been met each and every time!
you get the phone game called pass the buck , iI ended up talking to someone in the Philippines !!!! still no help......
Pip j. Squeak
Completely sucks, waitingis super long and service is just not good
after about 12 phone calls and over an hour I got NOWHERE
Denies pet scan for cancer on a routine basis
Useless costumer service