|Category:||Heating Oil Supplier|
|Address:||165 Railroad Hill St, Waterbury, CT 06708|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I recently converted my home heating system from oil to natural gas. From the initial phone call requesting the service to the actual implementation of the service, I was treated as if a family member. The service was extraordinary. My initial contact was Mr. Mark Cipriano who graciously and patiently walked my wife and me through every step of the process including the methodology of financing the work through EnergizeCT. The team that installed our new burner, hot water heater, and gas ignited fire place can only be described as "top shelve"; courteous, professional, caring and yes, on occasion, humorous. Their work was impeccable. I strongly urge anyone desirous of converting to natural gas to employ the services of the tremendous team at Wesson.
Wesson Energy replaced a 60+ year old boiler with an updated system and also installed ductwork in the attic with an air handler and AC compressor. Overall, 11 people were involved in the project which took 3 days total. Wesson coordinated and arranged the different sub contractors, and the whole thing went flawlessly. All and I mean all the people involved were professional and a pleasure to interact with. All the guys worked hard and took pride in their work. I was there the whole time and did not hear one complaint even though it was hot and difficult. Kudos to Wesson and the pros they choose to work with. I am so glad I picked them after reviewing 2 other proposals. I highly recommend this Company. George C from Simsbury.
Hi, My name is Bob Gabaree and I am using my sons account for this review. I just wanted to say that these guys have been my energy co for years and have always done a fine job. They arrive on time and always clean my furnace inside and out..They take apart the pipe on the flue and clean that as well as the inside of the furnace. They replace all filters etc. They always run an efficiency test and give me a written report of all work done....as for service, a while back my furnace went out and it was Christmas Eve...I made a call and a tech called me back within 30 mins to talk to me and solve out issue. Great company and employees/
Anthony and Ryan from Wesson Energy did an energy audit on our house. They showed up on time and stayed until every job was done and every concern was addressed. They were highly professional, explaining every detail of what they needed to accomplish and what they ended up performing. I was highly impressed with their knowledge, expertise and approachability when it came to questions and recommendations. I started the appointment with many questions and ended it feeling confident that I would see significant energy savings. I cannot recommend Anthony and Ryan highly enough.
On Oct 6 2014 a Wesson service tech named Joseph Lanesey came to my home to do a tune up on my furnace. Joe was very courteous and professional. Joe must have a magic touch because since he tuned up my furnace, it seems to be running more efficiently, especially on days like today with temps below zero. I would like to recognize Joe for an outstanding job. I would also like to recognize the three Customer Service reps that I speak with; Julie, Barbara and Rebecca. Sorry no last names. All three are always helpful, courteous and give me great customer service.
My husband and I were customers for ten years. When he died, Wesson still gave me excellent service for five more years. I had to move and depended on their expertise. They helped me after a break in where all the copper piping was stolen in my house. Came to my home once at two in the morning. Made sure my home was always taken care of in the winter through excellent monitoring. Being a home owner from thousands of miles away would not have been possible without their help. I was grateful for their excellent customer service. My thanks to Wesson.
Service people were very professional and knowledgeble. They got the job done quickly and efficiently.. both the heating service and the air conditioning install went perfect. Customer service is very friendly and can answer all your questions...Great company!
We have been a customer for over 10 years and have always found the Wesson people to be professional, extremely courteous and friendly. They are thorough, especially their repair & service people. Dependable and do the job the right way the first time.
I have seen a number of negative reviews. I have had a more positive experience. I came to Wesson after my previous supplier was purchased by Wesson. So far I have been satisfied with the telephone responses and the service.
They provide oil and furnace service for my elderly mother. I have been more than satisfied with the price and service. Their customer service folks are very polite and courteous on the phone.
The worst company I have ever dealt with. Customer service lady is nasty with a very dirty mouth. This company will go under within the next couple of years.
Hi Thank you so very much for the excellent work on our Furnace. The Energy Techs were excellent and did identify themselves. Thank you
Horrid company, clearly run by incompetent completely inept people named Jerry.
...pending update for service I am about to receive.