GoHealth Insurance

Reviews 15

JA

Janice R

I have to concur with others who say this company is very unhelpful. I suggest that you avoid these folks unless you really like hearing the same recorded announcement for more than 90 minutes! I called Cigna to inquire about individual health insurance, and they transferred me to Go Health. After waiting on hold for about 20 minutes, someone came on the line and took my information and said that he would transfer me to a licensed sales agent. then I was on hold for an additional 30 minutes. Finally someone named Malissa answered and took my information again. then she hung up on me mid-call. I called back and spoke to Kalia, who took my information again, then put me on hold for another long wait. It has now been another 30 minutes - about 90 minutes since I first attempted to get through. Life is too short to waste time with this

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JA

Jamie Blose

Fraudulent company. Stay away. I have verification that they are giving customers incorrect information in order to get customers to sign up through them. For example, they told me on 2 different calls that there are no private pay insurance plans in Souther California and that I needed to use them to get coverage. I called twice - both times I got very unhelpful and rude people. When asked to speak to a supervisor or to get their name for reference, they hung up each time. I will be reporting them.

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AL

Alex Tegov

Someone needs to put an end to unlicenced agents who sell insurance and call 30+ times a day looking for people that do NOT exist. Supervisors fail to property remove number from their system, fail to provide contact to legal dept or supervisor and continue to harass. Unless you want to be harassed for the rest of your life find a licensed insurance agent if you are looking for insurance.

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TO

Tony Nefouse

I current use their WBE for on exchange insurance enrollments. Thier customer service team needs additional training. There is a lack of knowledge and leadership in that department. The digital platform has issues that are not being solved in a timely manner. If you are a "technology company" this should be addressed. This leads to major frustration when you are an Insurance broker.

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Tammy Dietschweiler

So pleasant and helpful! I feel secure with my plan for my young daughter. They had all the answers and were consistent. I asked two people the same questions and received identical answers. Audrey and Paulina thank you for helping me. Blessed holidays!

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Timothy Short

Great company to work for but is I do see the complaints sometimes we did have system issues anytime when you have many people calling all at once someone bad is bound to happen at some point.

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Loi Ho

On hold for 25 min, after speaking with a rep for 15 min, they hung-up on me. I called back and waited 45min. I used another site. There website was completely useless.

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JA

Javon Johnson

This is a good company to work for even though they steal from their sales agents, mistreat screeners and has to many perverted people working in their office.

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Wealth Team

Worst Experience ever. Customer service was very rude and not professional. Save yourself the headache.

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TZ

Tzu Ngai

agents here have like high school diploma top. they have no idea what they are talking about

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Kayley Weinbaum

I work here so i can say that the perks are nice . Great vacation policy.

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SA

Sarah Flood

THIS COMPANY IS A STEAMING PILE OF GARBAGE.

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AN

Angelia Mitchell

My favorite job of all times!

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PH

phallon payton

Love it Love it Love it

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Sarah Morr

Glad I saw this

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