Category: | Insurance Agency |
Address: | 4770 Duke Dr, Mason, OH 45040 |
Phone: | +1 513-234-0806 |
Site: | epremiuminsurance.com |
Rating: | 4.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–4PM Closed |
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Daniel Allison
I have worked with E-Premium for the last few years while working with my current organization. The company is FANTASTIC! Definitely the best insurance company I have ever worked with. The company itself is expedient with claims and offers great customer service. They also offer the lowest pricing I have seen to date from any insurance company that I have ever worked with. The wide variety of flexible programs that they offer will not only fit your budget, but also give you the coverage you need to feel protected. My favorite aspect of this company is that they have the best employees that I have ever had the pleasure to work with. Amy and Ann are great and are always available to help you with any needs you may have. I have immensely enjoyed working with this company and would recommend them to anyone who may need these types of services. I look forward to continuing to work with them, and proudly represent their company in my daily role. Keep up the GREAT work!!!
HA
hayleyoneal
My husband and I are using e-premium for our renters insurance. Our agent, Christina Heard, was extremely professional and kind while walking me through the set-up process. She handled my questions like a pro, knowing precisely how to answer, despite my being sick and struggling to speak over the phone. E-premiums customer service is top notch, and we are grateful to be insured by them!
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Felisha Miller
ePremium is not just a vendor they are a Partner. They follow up regularly and take the time necessary to make sure that all communities are on track and meeting expectations. Joining forces with this team has proven to not only be a value to our management team but also each owner. We look forward to our continued partnership with a company who values our assets as much as we do.
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Jen H
We have been using ePremium as our insurance and deposit solution for about a year now. The team with ePremium are easy to work with and ready to help at a moments notice. The rates to our residents are very reasonable, and provide us with excellent coverage and protection.
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Sarah Collazo
I have really enjoyed working with e-premium. Jennifer B. is our account rep and she is amazing to work with. I was unsure of how to submit a claim and she set up a meeting to walk me through how to do it. I def. recommend using this company for your insurance needs. SC
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Kelley Geerkin
My company started doing business with EPremium over a year ago. They are a professional company that is easy to work with and very helpful. As a property management company their services come in very useful and have saved us time and money in regards to claims.
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Dwayne Smith
I just moved into a new town home and had to call in for renters insurance .I spoke with a christina she was very nice and professional. I was very happy with how fast and easy this was to accomplish .thanks you and I will recommend epremium insurance.
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TaShunda Chapman
My experience with E-Premium insurance was beyond amazing. Christina made sure to carefully answer all my questions and address my concerns. I am grateful to have worked with her and looking forward to my new coverage with the company.
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Braxton Carney
Horrible customer care. I’ve called multiple times about a claim and no one will help me. It’s been 6 months. Wouldn’t recommend to anyone. There’s a reason it’s so cheap, because they don’t actually do anything except take your money
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Kenco LaVista
I Love e Premium Insurance because it covers so much for the Renter there contents of coverage is Phenomenal I believe its a no brainier bar none!!! Jackie Keese is the Best rep ever very kind and knowledgeable of the Services.
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Jillian Marion
They are very helpful and easy to use. They assist me with whatever needs I have and I appreciate that. Jennifer Swanson is amazing with her training and assistance. Thank you for all that you do for us!
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Kelsi T
This company was very helpful to us when we needed to transfer our policy, update our debit card, and email. Stephanie P. was especially helpful to our needs and took care of everything!
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Sam Fandino
I had been double billed for my monthly draft. I then tried calling at least 7 times. No answer, you just listen to the recording over and over again. The worst customer service!
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Markela Meade
I called ePremium Insurance company to get a quote and the agent I believe her name was Christina was very helpful and knowledgeable. It was an overall very pleasant experience.
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Malinda Mackey
Customer service is great! Christina was very prompt and courteous. She answered all my questions and concerns. Looking forward to another year of service.
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Shannon Lorenzen
Using ePremium has been a flawless transition! The system is simple to use and very helpful! The customer service response time is exceptional!
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Steven Nelson
E-premium is always verify responsive to claims and concerns of residents and their clients. I would recommend their coverage and service.
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charles D
It was great to see everyone. Awesome team, fun learning more about the product and I Picked up some good ideas to use in my market. :)
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Amber Vannelli
Short, sweet and to the point. I was on the phone for 5 minutes and it was a very polite and pleasant experience.
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Jennifer Burton
Epremium has been a great company to work with. They offer constant training and claim service is speedy.
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NI Brooks
Quick to respond. Great customer service. Highly recommend for property managers and owners.
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Sondra Fox
Cheap rates, good costumer service representatives. I had problems with the website though.
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Merrcy Moore
Great customer service and a valuable service not only for the resident but ownership too.
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quanesha terry
great job just a quick phone call got all i needed done quick and fast . thanks christina
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Sara Wood
Highly recommend it! I had it for 3 years and they have the best customer service!
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Kisha M Black
excellent service.. the representatives were prompt and knowledgeable!
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Tiffany Sanders
The agent I spoke with was great and very prompt to answer my concern.
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Nicole Kidd
Amy has always been so helpful with anything we need!
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Nieshia Lancaster
Thanks Christina was polite and professional.
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Raghd Al Rushaid
Great service