Category: | HVAC Contractor |
Address: | 4367 S Old US Hwy 23, Brighton, MI 48114 |
Phone: | +1 810-227-2719 |
Site: | lakesideservice.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed |
PE
Peter Poma
After our water softener stopped working, I called Lakeside Service Co. We had done business with them before when we needed to replace our furnace. They sent someone out the same day. Our previous softener was 19 years old, so we wanted to replace it rather than try to repair it. Tom took water samples for testing and provided information on the best type of system for our needs. We liked what we saw and were satisfied with the quote. Our new system was installed a few days later and works perfectly. Our experience with Lakeside Service Co. Is always positive. From the initial phone call we made, Tom (sales rep), the installation crew....everything was taken care in a professional manner. The concern to keep our house clean during installation is greatly appreciated. Lakeside Service Co., Is the only company we will consider for our HVAC and Water System needs.
KR
Kristin Davis
We made a service call because we had water in our furnace, which is never good. The service technician arrived that morning. He was frienfly, professional and honest and stated that our 17 year old furnace and ac unit would cost more to repair than to replace. He made a call and a salesman was at our house within the hour. Ed, our salesman, was friendly, honest and transparent. We were so impressed that we decided on the new unit that day. Our install was a few days later and we cannot be happier. After install, the technicians took the time to explain how the new unit works and how to maintain it. We LOVE Lakeside and our new HVAC unit! Side note: we had the inspector come out after install and he was very complimentary of Lakeside and said that they actually answer their phone and provide service when you need it.
BA
Barb Hutchinson
I just have to post - I LOVE YOUR COMPANY. I have been using Lakeside Service for years. I have always had prompt, courteous service. Your service men are the best. I seem to know some of them as friends. One thing I like is often getting the same tech over and over again. No complaints, I like them all. Needed service today. Woke up to 58 degrees in my home. Furnace not working. Called Lakeside at 7:30 am. Service tech here by 10:00. Turned out to be loose wire connection on thermostat. What great news. Letting you know, I always recommend Lakeside. Thanks for your great service, and wonderful staff!!!
JA
James Beecham
I needed a part for my Carrier furnace... which of course had to fail on Friday night as soon as I went to sleep. Anyway, called various companies. Lakeside Service was not only the first company to return my call, they called back well before they opened on Saturday... had the part I needed... and had it priced at about half of what others wanted (so I bought a spare). This is only the second time I have interacted with Lakeside Service, both times have been excellent. They also shared a few tips/notes about installation and care of the part. Thank you Lakeside Service Company!
VA
Vanya Sigro
We called them out for an inspection of our water heater after seeing good reviews on Google. The technician that came out was polite and knowledgeable to the point where he noticed that our furnace was putting out a large amount of carbon monoxide. After spending time with their sales representative, the best option was to replace both the furnace and water heater. All the options were explained well, in detail. They worked very hard to get us the best quality service and products as quickly as they could. Extremely satisfied, with their work, communication and skill level.
BO
Bonnie Janney
Very carefull evaluation and found the problem. System has not work well for a considerable period of time, I even wanted it looked at back in the spring as I thought it might not be working correctly. I did not demand a clean out as was told would be done in the fall even though July was one year since serviced. Look forward to fixing it so the water system is working well, as awaiting parts. Lief was working on the problem for a considerable time and did track it down. He is quiet, polite, careful and considerate of my home.
MA
Mary Hamp
Just had another service call completed by Lakeside - as always very professional, and courteous. Aaron explained everything in detail and made sure that I understood what was wrong with our A/C unit. I would have given him 5 stars had he been here at the time he said he would be or even a phone call back letting me know he was going to be late (I had to call him to make sure he was still coming). I had left work in a rush to be home at the time we agreed on....he showed up 45 minutes later.
JE
Jessica Johnson
Highly Recommended! What an excellent service company. The office staff was courteous and the technician, Scott, was exemplary. Although the location of my air conditioning system presented a challenging situation, he patiently resolved the problem. He was neat, took great care with carpeting and furnishings while efficiently getting the job done. I have not previously written a review. This very positive experience merited acknowledgement
MA
Mary Hundley
I called Lakeside shortly after noon and explained that my furnace was leaking water on the floor. They walked me thru what was leaking and scheduled the first available appointment which was two days later. Less than an hour after that she called me back and told me they could send someone right out. Kurt fixed the problem, checked out my whole furnace and also checked the hot water tank. I am very pleased with Lakeside once again!
SB
sbarrows09
The service tech was very helpful. He went above and beyond to get my furnace working and made sure the gas line was safe to use. He was very thorough with the furnace inspection, making sure no CO was filling the room and that the furnace was running properly. Lakeside is very easy to deal with, making an appointment was very easy and the tech was very prompt. Defienatly using lakeside for all my HVAC needs
LE
Lee Broat
Always on time, pleasant, polite and most of all knowledgable about the work they are performing on my furnace and AC unit. Plus, I had forgotten about that handy prepay monthly plan to have my service done when needed. Kyle S was well groomed, well spoken and knows his furnace/AC stuff. He even advised me about the Humidifier/Dehumidifier, making sure I understood what he was saying.
DO
Donnalyn Trevethan
All the people at Lakeside were professional and friendly. They called the day before to remind me of the time frame we had set up. Joe called the day of the service to say they would be arriving within 20 minutes. They explained the repairs - offering suggestions for maintence. Everything was well explained. I would definitely recommend them to everyone!
MI
Michael Kearns
I hired Lakeside services to check out my old air conditioning unit. Service tech was on time, professional, and knowledgeable. The service tech had the two parts I needed on his truck and was able to quote and fix on site. I will be in need of a new air conditioning unit and furnace in the near future and will definitely call them back for a quote.
DA
Danielle Boote
I have had the pleasure of using Lakeside Service Co. for HVAC and plumbing repairs for my personal home and offices. They are always prompt with appointments, provide excellent service and have high quality Carrier equipment. We have been more that pleased with their honest & hardworking service technicians, sales and office staff.
SH
Sheri Mehlhorn
Kyle did a great job! He came out to do the yearly maintenance on our air conditioning unit. He was extremely thorough. He explained everything to us. He was polite. We are very impressed. He not only was doing his job, but it was clear he was trying to do the best job he could! Thank you!
JU
Julie Mattison
Three years ago Lakeside installed a new furnace, they are extremely professional! So it was natural for us to call them when our ac needed to be replaced. Once again, the level of professionalism is incredible. You might pay a bit more, but you sure get what you pay for.
TI
Tim Karlson
Prompt, Professional and Polite Called for furnace service at 2:15 pm on a Friday. 30 minutes later, tech (Leif) called to say he would arrive in 20 minutes. Diagnosed problem (circuit board), had part delivered, installed and was out the door by 5pm. Absolutely Awesome!
MI
Mike Mayer
Called Lakeside this morning regarding a leaky toilet and they were out by 1 p.m. Scot answered all my questions and explained what he was doing and why. He was very professional and cleaned everything up when he was done. Will call Lakeside for any more issues.
NA
Nancy Scoble
Excellent service!!! Eric is professional, friendly and respectful. It is obvious that he loves his job and wants to be an asset to his employer, which he is. Lakeside has an excellent reputation and I would never go anywhere else for service.
GE
George B
Our A/C unit went out at 8:30 PM. I called it in at about 9 PM. Kurtis showed up after 10 pm! The most welcome night visitor I ever had (Hot/Humid night) He had the unit up and running in about an hour...me and my wife were VERY HAPPY!
LE
Leah De
Lakeside is awesome! We got a same day appointment, Kurtis was terrific and honest. We will be buying a new furnice from them. We are planning to continue using them for any heating/cooling, plumbing services we need! Thank you all!!
MA
Manohar Jagasia
Kurtis knew exactly what to do - in the way of furnace maintenance- he went through- each & every item & explained what he was doing & shortcomings &/or future possible problems- due to age of furnace. A very competent technician.
MA
Matt Voss
Had a new furnace and AC put in over a year ago. Waited this long to see how the product / maintenance was. Excellent job, no complaints. The prices were a bit on the high side, but you get what you pay for and I am glad I did.
SA
Sasha Gitre
They were very knowledgeable, friendly, and professional. The technician quickly diagnosed the problem with my furnace and repaired it. I am very happy with the service and recommend Lakeside for all your heating & cooling needs!
BR
Brian Crandall
Excellent service. The technician was onsite the next morning and was very personable and knowledgeable. He had my AC unit diagnosed, parts replaced and running within 2 hours. I will be using Lakeside for my future needs.
DA
David Damian
The technician that came out representing Lakeside was excellent in every aspect; Customer service, price, and knowledge of all the products makes knowing who to call for my heating and cooling needs an easy decision.
JO
John Orr
Called on Wednesday and there was a serviceman at my home within a hour. It turned out my heat exchanger had rotted out and I needed a new furnace. They had it in on Friday. Great service and excellent workmanship.
ER
Eric Tasselmyer
I needed central air installed and they were able to do it the next day after I called. The price was great and the installers were very knowledgeable. Would definitely use again and highly recommend.
AS
Ashley Kingsbury
Been using Lakeside for 2 years now and they always do a good job for maintenance. They never push to have extras done and give you an honest opinion of what is need for furnace and air consitioner.
LO
Lori Salamango
We have used Lakeside for the past 5 years and always receive top notch service. Kyle is our service man and he is prompt, kind, clean and knowledgeable. I would highly recommend Lakeside!!!
MA
Mary Lou Wiegand
Goal: diagnosis problem. Curtis was on time, spent a good deal of time checking our 1999 AC components, including crawling under our deck (shudder) and ID probable issue with solution.
ER
Erik Oberg
Great same-day service: Quickly identified and corrected the problems, and gave me valuable tips to prevent their recurrence. Awesome that they were available the same day I called.
CH
Chris Eldred
Lakeside came to my home for a regular service check. No additional service needed. They have taken good care of my furnace and air conditioner over the past couple years.
TO
Tom Dunk
You did a good job and i will call you in the spring in the off season -- we got heat and all is well and we will update the rest of the unit soon. thanks Tom
SP
Spencer Smith
Joe from Lakeside did a great job with servicing our furnace and explaining follow up steps to us. We will use them again and recommend them to friends.
MA
Mark Cryderman
Great. They showed up when they said. The work was quickly finished. A few other problems arose, and the tech stayed around to get it all done.
PA
Patrick Mulligan
Joe our serviceman went above and beyond. His recommendations were spot on and our equipment was well maintained when he left. Love Lakeside!
CA
Carla Chapman
Excellent service by Jeremy 6/7/17. He was super and very helpful. Just like all Lakesides people have been for us since 2000. Mark Chapman
S
S Underwood
Same day service. Repairs were done very satisfactory. Excellent customer service. Will call Lakeside for any future repairs.
JO
John Goldwyn
Outstanding service, from beginning to end. Friendly, knowledgeable, flexible, thorough. I recommend them highly.
JI
Jim Mitte
Fantastic Service! If you are looking for air conditioners or furnace repair, Lakeside is your solution!
JO
Joshua Hoffman
Great job with my sales people (Ed) Consultant (Jamie) and installers. Professional, timely, responsive!
NI
Nicole Schraffenberger
Everyone we worked with at Lakeside were awesome. Conor, the sales rep took very good care of us.