CareSource

Category:	Health Insurance Agency
Address:	65 E State St #850, Columbus, OH 43215
Phone:	+1 800-479-9502
Site:	caresource.com
Rating:	1.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 7

Reviews 16

Heather Parkman

"Health Care with Heart" Absolutely not! I am a new subscriber because my husband changed jobs and his company health insurance will not start until July 1st. I am an asthmatic. I have had the SAME asthma medications for 6 years. My current PCP just happens to be on spring break with her family. She was kind enough on her vacation to contact an in network pharmacy for my refill. When I went to pick up my prescription, the pharmacy tech informed me that CareSource requires a doctor authorization to fulfill. My doctor who is in a family practice with her husband will not be back in the office until Monday! Hence the reason for her call to the pharmacy because everyone knows a person with asthma cannot go without their medication. I spent 45 minutes on the phone with CareSource. Without a piece of paper, no medication was their answer. They gave me two options: 1- Pay for the Rx out of pocket. $248.00 and then maybe they will reimburse. Could not guarantee they would. 2- Go to an urgent care to get the doctor authorization. If anyone has been to urgent care, they do not know you or your history. Unnecessary tests would be done to conclude I do in fact has asthma which was already determined 6 years ago. Either option is very costly over a medically necessary prescription. Shame on CareSource and their red tape! This insurance does not look out for the well being of its subscribers. Take your hard earned money elsewhere! I will more than likely be making a trip to urgent care as I cannot go without my asthma medication that long. And I will definitely not refer anyone to this company. So my countdown begins to July 1st!

debra harper

This Insurance is the worst health care provider. I have been asking for a provider directory since January 2016 today is April 1, 2016 and i still have not received the directory. I have called every month and I have been told we will send one out today. 4 months later and I still have not received the directory. Now I am being told the directory is being updated and they do not know when it is going to be completed!!!!!!! I have never heard of anything like this. IF YOU HAVE THEM AS A PROVIDER I WOULD SUGGEST THAT YOU DUMP THEM.!!!!!!! i AM NOW QUESTIONING THE FACT WILL MY MEDICAL BILLS BE PAID!!!!!!!!!

John Edgar

The credentialing department is impossible to reach. I have left numerous messages on the answering machine. None of them have been returned, suprise suprise. Medicaid is supposed to be a program to help out economically disadvantaged individuals. Many medical/dental providers shy away from medicaid for this same reason. Caresource has been terribly difficult to work with.

Chaz Annarino

This Insurance sucks.. Im a type 1 Diabetic and I have alot of issues with them for getting my medical supplies. Or I get Generic crap nothing good.. I have also been waiting no joke for months now. to get my card in the mail I keep on calling and calling Even wrote a Email asking to Send me my Caresource Card still nothing back...

David Runyon

Horrible!!!!! *Customer service is incompetent & unprofessional. *Payments have been completely screwed up since I have enrolled. *Have spent at least 5 hours on the phone in the last 2 months- being assured every time that the problem was handled.

Kimberly Biggs

It would be nice if you wohldnt have to worry about the staff sleeping with ur husband. Watch out for MA Ashli Brooke then she tracks u down on fb and sends u a message n lets u kno about it.

Tawanna Acquaah-harrison

Love the way I was treated with respect and my care team that not only came to my house but managed my care thank you Cathy, Rebecca and caresource customer service and 24/7 on call nurse.

Rebekah Sherman

Customer support has no intention of helping you. They make you feel small and unimportant and then laugh at you at the end of the call when they have not realized they did not hang up.

Kathy Rivera

I have been calling the call center and every agent give me a different answer. I can not speak directly to anyone in billing department. This is a night mare. So what do I do?

Steve Noel

Worst insurance ever! Have called dozens of Doctors, and none of them accept Caresource! Read the reviews!! Care Source is the worst of all insurance companies, Beware!!

Tim Bowman

Made a payment and it never posted to my account when I call terrible customer service I waited on hold for 30 mins. TERRIBLE SERVICE!!!

Gabriel Renfrow

Infuriating, incompetent and immoral. Insurance companies are terrible in general, but holy cow these people are horrendously terrible.

Greg Kincaid

Horrible experience. If there were less than a 1 star rating, they would be the recipient of it.

Cedric Arthur

Avoid if at all possible.

Puspa Dhimal

Too worse coverage :(

Luis Pérez Tobarra

Terrible plan!!!