|Address:||165 W Wieuca Rd NE #310, Atlanta, GA 30342, USA|
|Working:||8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM|
I have had nothing but great experiences with PV Heating and Air. They have been servicing my home since 2007 and have always gone above and beyond my expectations. The customer service is superb and has always been. My most recent experience included assistance with communication between my home warranty company and the PV technician that provided a consult that I believed should have been covered. Although PV is not a contracted provider for my warranty company, they did not hesitate to help me communicate the technical details of my issue. They even offered to come out and ensure everything was done properly after the contracted technician completed the job. I have a maintenance agreement with PV and will always use them for my HVAC needs. These guys are are the best and I still get excited when I see their trucks on the street. They have incredible work ethic and are the most honest service providers I have ever done business with.
Mosako Digital Media
I live in Decatur, GA, my heater wasn’t working back in December, 2014, I called Peavey A/C & Heating they come and advise me to change the furnace, I paid $150 for the inspection then $1,750 for changing the furnace, everything seem working well until we turn on the AC on May, 2014, then we noticed a leak under the furnace, I called Peavey A/C & Heating again to check it out, this time he said there is a leak on the system and we are nor responsible check it the leak will cost $375 and adding Freon will cost $284, I requested a second opinion so I hire another AC Certified tech to check it out , he said that the system is fine but the coil wasn’t level when the new furnace was installed, so I paid $425 including adding freon to the system. I spoke with Joe from Peavey A/C & Heating and ask him for a refund, at this time they declined. I will not recommend them may be only to change the filter.
PV Heating and Air is extremely professional. After a perfect installation of the AC / heating system in my home, they scheduled a service of the unit after a few month. Joe came to my home a few minutes early and put on shoe covers and went to my AC unit to check the operation & taking voltage readings at various locations and entering these into his iPad. This logging of information for both heat & air is kept by the company for comparison of future use when problems might be spotted before they become big problems. The whole checkup took about 30 minutes. The filter was changed & spare ones left for my future replacement. After Joe left, I received an email receipt. This is a dedicated company that uses up to date technology. Thanks PV
A Private User
I am an out of state owner and live in Los Angeles. I own a house in Stockbridge that had an air conditioning system stop working. Unlike another contractor I called who said they could get to me the next week the guys at Peavey said next day. They were totally professional. They called my tenant and set up a time. They let me know when they were seeing her and even called me to let me know they were on their way. It turned out to be a minor problem which they fixed on the spot for a very reasonable price. Just a pleasure to deal with. I own a floor covering store in Los Angeles and know all about customer service and these guys rock!!
The people at Peavey are Professionals: We were recommended to Peavey by GA Power when we complained that our replacement Heating and Air Conditioning system was not working efficiently. Peavey offered to consult first (for a charge) and then execute on their recommendations. They diagnosed the problems, explained their recommendations all backed by facts and delivered the solution to our satisfaction. They are experts in the art and science of Building Performance and reliable and courteous. Not for those who want to take short cuts. I will continue to use and highly recommend them.
I had a very good experience with PV Heating and Air and would recommend this company. The owners, technicians and office staff were easy to reach, knowledgeable, and extremely helpful. We used PV for a spray foam installation and for some HVAC maintenance an repairs. PV does a great job with communication as well. They have a professional staff throughout the organization. In my case, there was an issue with one of the repairs. When I brought it to the attention of management, it was handled swiftly and fairly. I am completely satisfied with my experience.
It was pouring rain today when I ran into James H., your Serv. Technician, leaving my neighbor’s condo. We both ended up standing under an overhang while we waited for the rain to stop. I asked his opinion on a major A/C drain issue that my contractor, A/C HVAC person & plumber created, but could not resolve. James inspected my problem and quickly came up with a solution! I highly recommend James H. for any A/C HVAC work. He thinks outside the box! He is also a very nice, honest person to have working in your home. Thank you, James!
PV Heating & Air, thanks. Hottest day of the year, of course the A/C breaks down. Thank you PV emergency service. Very pleasant and professional young technician Paul, came to the rescue. Fixed everything with our unit, roof and downstairs, explained everything to us and at a very reasonable price. We cannot thank you PV enough for "saving" us on this hot day and appreciate Tasha being so helpful on the phone. We would strongly recommend PV to anyone and being new to Atlanta, are lucky to have found you. Rosie and Eddie
I had a 15 SEER Trane Heat pump installed along with the duct cleaning and sealing option done in April 2014. Peavy was very efficient and competent. They handled an unforeseen problem with the installation with no hesitancy and did not charge extra for the modification. Peavy is honest, efficient and knowledgeable. Their service is fast and professional and their prices are very good. I highly recommend Peavy Heating and Air for all HVAC needs and would not hesitate to use them again.
These guys did an awesome job with our townhome HVAC! We needed to replace one outside unit, but decided to go ahead and replace both, since they were old and these guys seemed so professional. PV was able to schedule service just a few days after our initial meeting, and they finished the job in just two days! Every single staff person from the office to the location crew were respectful and courteous. I would recommend PV to anyone!
Great company. They do a thorough job of inspecting my HVAC unit twice a year and always rush out to fix my system if anything goes awry since I have a service contract with them. The technician Paul B. is knowledgeable and very personable. He is candid about what needs to be fixed sooner rather than later and what any issues that are present but can wait if not in my budget. Very informative and trustworthy.
I had an emergency with the AC on a Sunday morning. I contacted a couple of other HVAC companies and no one could come out the same day. PV sent James H. who was very professional and courteous. He took the time to explain the different procedures and service checks and answered any questions I had thoroughly. As a result of the good service, I signed up to become a customer of PV.
Honesty, reliability, integrity, problem solving, professional, polite, responsible, informative and knowledgeable - these are the attributes and customer service standards you can expect from PV Heating and Air Conditioning. From Sasha - the voice of PV when you call the office, to Joe and James - their mission is to put the customer first. I highly recommend this company.
PV Heating and Air was very responsive. They were able to come out and provide a quote the same day I called. Jason was very professional and identified problems with the system that had existed for years. The install crew was also very professional and performed quality work. I highly recommend PV Heating and Air to anyone looking for servicing or replacement.
These guys are great! Paul and Dustin were extremely professional, friendly and showed up early on each visit. I have an older home so I knew it was going to be a slightly more difficult job and they worked extremely hard and fast to get my AC back up and running. There pricing was very fair as well. I now have an HVAC company that is good! Highly recommended!
Great service! The two guys who came out today to service the AC for a tuneup were very knowledgable and helpful. Also, the PV team came out and fixed a heater issue last fall that a tech had misdiagnosed, and they (Joe) were very gracious and generous about making sure they corrected the problem. Would highly recommend this company!
Pv heating and air has been nothing but an amazing experience. Not only is their customer service great but I’ve been lucky to get James as a technician both times and all I can say is he is one of the nicest and knowledgeable guys I’ve met. It’s because of guys like James I will make this the only company I will call.
PV reinstalled a Mitsubishi split air conditioner and provide our maintenance needs. I have dealt with the office staff and maintenance people. I am very pleased with their work, their knowledge, professionalism and most importantly, trustworthiness. They were a pleasure to work with, I recommend them highly.
A+++. Jason, Dave, Joe, Sasha, Paul, Dustin and crew were awesome... AC crashed this summer and heat went out in December. Always hear back from these guys within an hour. Knowledgeable, reliable, trustworthy and fair prices for good quality work. You get what you pay for with these guys. Highly recommend.
The most customer friendly business I have dealt with in a longtime! They do not shame you for decisions made in the past, but offer you helpful education about you system and what to consider for the future without any hard pressuring sales tactics. I highly recommend this company for great service!
PV did extensive work for us over the holidays and were a pleasure to work with. Everyone was professional and very responsive to phone calls and emails. The techs worked long hours to get the job done but always seemed intent on doing the job right. I look forward to working with PV in the future.
A Private User
It is so nice to find such a good company...they are totally professional in every way! They are prompt, courteous and very reasonable with their price. Best of all, they found the problem with my furnace and have my heat up and running again. I will use them again and highly recommend them.
I work for Sovereign Condominium, PV Heating and air is our preferred vendor . They set a good example on how great customer service should be provided to our clients . We always seem to have James, and other techs which all do a GREAT JOB ! 5 Stars for them . Highly recommended .
I absolutely love this company! I realized my heat was out last night, not only did he (Joe) walk me thru a couple of things that might be wrong but someone (Mike) was out the next day to fix the issue. That is so awesome! My heat is working now and the price was very good.
PV Heating & air. The services provided were great. Very Prompt. Very good prices. Very professional. I had some "return air" and "venting" problems. They listened to my concerns and offered suggestions & solutions to solve them. I would highly recommend them.
PV Heating and Air was Awesome! I recently had my outside AC unit stolen and they came out to replace it. It was a fast and painless process. Best prices! Best customer service! Jason, Dustin, and Tyler were awesome. Thanks you guys.
I had such a wonderful experience with PV. I needed them to service 2 systems at my Atlanta home while I am living out of state. They were fast, communicative, and worked with my budget. I will use them again and again.
So happy we got PV to install our AC units. Had to call for a minor repair due to a power surge and our technician was outstanding. James diagnosed the problem quickly and took the time to explain what had happened.
The team was very thorough and easy to work with. We had what we thought was going to be a complex project, but they made it easy for us. Very competitive rates, but their customer service is what really stood out.
These people are great. A human answers the phone on the first ring, prices are reasonable. They like using e-mail, which is important to me. Even texted me a picture of the completed work. Highly recommend them.
Avoid this company.Their service was fair at best. They charge a lot for parts and want to sell their service plans. The technician, David was in hurry and did not do a thorough inspection of the hvac system.
y assigned technician called the day before the appointment to verify and also 30 minutes out. He was extremely knowledgeable and helpful Very professional would recommend using this company.