Category: | Mortgage Lender |
Address: | 10975 El Monte St, Overland Park, KS 66211 |
Phone: | +1 913-491-4299 |
Site: | mloausa.com |
Rating: | 4.1 |
AN
Andrea Cantrell Morris
If I could leave zero stars I would. This has been a true trip down the road to hell and our loan officer Beau Charbonneau was driving us straight there! If you get assigned this man RUN!!! From the start he knew we were first time home buyers and gave us NO information on how things work and what we needed to look for. We discovered it all on our own through trial and error. He was available in the beginning and as soon as we found a home he got pushy about moving the closing date up and even harrased our Relator to push us to do the same. So we did, we moved up the closing date by 3 weeks to appease him. The closer we got to the closing date the more he was not available. He would not answer emails and his phone would go straight to voicemail. The day before closing he calls and says the loan is not going through because of an issue with my student loans that he had me clear up a month prior in the middle of me dealing with my Mom going through Radiation treatments for her terminal breast cancer. He was not phased one bit and very pushy during that time. So to hear after he harrased me during a hard and personal moment in my life was for NOTHING I WAS FURIOUS! He even tried to turn my husband and I against each other by saying he did this and that when it was furthurest from the truth. Beau took it upon himself to lock us into an interest rate that was 1% higher than what we were told we were locked in to. Now we are 2 1/2 weeks PAST our closing date and still unsure if we will close this week. He cost us $500 that we had to pay to the seller to amend the contract yet again or we were going to be without a home and out $2500. Now if we do not close by Thursday we will be without a home and out $3000. And do you think Beau even said he was sorry we had to pay $500??? Run from this man, run far far away if you want to save your sanity and not be out thousands of dollars.
KA
Karisa Garner
My husband and I started our pre-approval process in March with Mrs. Janet Samson. Mrs. Janet helped us every step of the way to assure our pre-approval went smoothly and helped us be able to get into our first home. With this being our first home, we were basically clueless as to a lot that had to go on and Mrs. Janet was beyond patient with my hundreds of questions and sometimes misunderstandings. She went above and beyond anything we could’ve asked for! She would work long hours working on our file to ensure we could close on our house in a timely manner. We did run into some bumps in the road, at no fault of MLOA, but Mrs. Janet worked tirelessly to ensure everything would work out as it was supposed to. I know she must have had many files she was working on, but every time I spoke with her, I felt like I was the most important to her at the time. If I were to buy another house, I wouldn’t consider anyone but Mrs. Janet.
MA
Maria P
Scott Ponick at Mortgage Lenders of America is the most knowledgeable and professional mortgage broker on the planet! This is the third time I have used Scott as a mortgage broker and each time I am amazed at how good he is at his job. He goes way out of his way to make sure your paperwork gets processed quickly and correctly, all the while keeping you informed at every step of the process. He also gives you the best deal in town (lowest interest rate and closing cost assistance)!! Aside from all that, he is very easy to work with and I trust him completely. I will definitely use him again for my next home purchase or refinance and will continue to recommend him to my friends. Scott, you are the BEST!!!
MI
Michelle Taylor
I worked with Breanna Freed at Mortgage Lenders of America for the second time and I cannot say enough great things about Breanna! She is very responsive and truly cares about what is best for the customer. She was so efficient, that I closed early on the first purchase and I could have closed early on the second purchase if the seller would have agreed to it. Breanna is professional, courteous, quick to respond and so very good at what she does! She was very understanding when we went through hurricane Irma and even picked up the ball while everyone was dealing with debris and power outages. Again, I cannot say enough about her excellent customer service and superb work ethic!!
WI
William Grall
My wife and I would like to thank Mortgage Lenders of America, especially Janet, who kept working for us even though our loan process hit many snags along the way. From the IRS losing our tax return to helping us through the self employed part of our income they were champs. They never gave up and always kept working for us. We live in Wisconsin but had no problems working with them even though they are located in Kansas. Closing was quick and efficient and handled professionally. We feel that anyone who chooses Mortgage Lenders of America for their loan needs will have made a great choice.
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David Roberts
I really hope you forward this message to the CEO of your company. What an abysmal experience it has been TRYING to work with Scott Ponick. I have perfect credit and was trying to do a Refi with cash out. He gave me one quote and when I asked him to increase the money out I never heard back from him. He SIMPLY IGNORED ME. Is this the way your company wants to be recognized online? As a company that simply ignores it’s customers? All I can say is social media is a powerful tool and Scott’s choice to not engage is being reflected online by me and many other customers.
JU
Judi Zummach
Lisa Kagy was our loan officer. Our original mortgage application was going fine until they discovered the home and land we were to purchase was considered agricultural, due to the size of the property and the tax records. Lisa started the process and was so easy to work with and very knowledgeable about VA loans and farmland. I would not hesitate to recommend this company to anyone seeking a mortgage, especially for a home with acreage. We closed on time and are extremely happy with Lisa and MLoA.
IN
Inez Hughes
My husband and I recently purchased a home. Matt Wildy was fantastic. He took time to explain every question we had and more. He promptly returned every call and email we sent his way, no matter what time of the day is was. Matt was very professional and knowledgeable for the entire process. Even now, after the purchase is complete, he continues to check on us and wish us well. We appreciate him making what could have been a stressful procedure flow effortlessly. Thanks Matt, great job!
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Ed Hampton
I am veteran. I was receiving HUD VASH money. In speaking wit their agent DARRY DAVENPORT I was assured a LOAN... I gave up my HUD He sent me a letter stating I was qualified. Now he is stating I should have read the fine print. Now I am without housing... I threatened to sue. He told me to go ahead with a laugh.... He stated his attorneys know how to handle the situation. DO NOT DO BUSINESS WITH THIS COMPANY..... Military if you do it is at your own risk... READ THE FINE PRINT<>>>>? BEWARE
BR
Brian Cunningham
My buyer clients chose Amanda Scogin at MLOA. Amanda was very supportive, responsive, professional, and caring throughout the process. We had regular conversations regarding the progress of the loan and docs were in hand ready to be signed on closing day! Amanda even showed up to closing to ensure that things went smoothly! I would recommend her for any buyer that is looking to have that added attention during their loan/mortgage process! Brian Cunningham - Platinum Realty LLC
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Cheryl Miles
I would not recommend this company to anyone. I kept getting lied to just to get my business. The loan officer was the most rude person that I have ever dealt with. She was very boistrous and would not let me get a word in. I feel like the home buying experience is a very sensitive time and you should be made to feel comfortable. This company showed very little integrity. Take it from someone who had to change lenders 3 weeks before closing.
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Philip Hickson
I recently financed a home with Mortgage Lenders of America, and highly recommend their services. I got a great rate, but most of all I was impressed with their customer service. Unlike a lot of lenders, I never felt pressured or hassled. My agent was always prompt, answered all of my questions, and worked hard to make sure I was well informed about the mortgage process. I will absolutely work them again the next time I need mortgage services.
KA
kareen henry
Mortgage Lenders of America did such a great job handling my home buying experience. Peter Legaspi is the best!! He was knowledgeable and he took time to explain every step. He made the process seem flawless. This was my first time buying a home and It was a pleasure working with Mortgage Lenders. I would recommend to anyone looking for a peace of mind when making the biggest decision use Mortgage Lenders of America. You will be satisfied.
MI
Michele Drumheller
My sister & I worked with Matt Wildy. He is the absolute best. He was patient & gave his personal attention whenever we needed him. He walked us through every step & explained what to expect as the process progressed. We talked to other lenders who claimed to have a VA expert, but none of them compared to Matt’s level of professionalism or had his knowledge. I would recommend Matt to any Veteran who is in the market to buy a home!
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Elizabeth Diamond
Rob was the best! He was very patient and explained everything to us in detail. We had lots of questions and he always took the time to answer us in detail. We were always well informed on the status of our application and what to expect next. Rob was upfront with us and kept us reassured throughout the process. We both feel that Rob Mirich made this a positive experience and we are very thankful to have worked with him.
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Shane Plumley
I will be recommending Mortgage Lenders of America to all of my friends and especially Chuck Gavin. He walked us through every step of the home buying process and kept us completely informed of everything that was going on along the way. I had talked to several other lenders and after speaking with Chuck I decided that they would be the ones we chose to go with. Once again thank you Chuck you do wonderful work.
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Nancy Comento
Our experience was flawless. Mike Klema was professional, knowledgeable and a pleasure to work with. He really cared about our situation and worked very hard to make sure the process went without a hitch and allowed my husband and myself to be approved for a mortgage loan after years of tuff luck. I have already recommended Mike to my workplace of over 400 people. Thank you
DA
Dave B.
I was very pleased with the tireless efforts of Shelly Cox! I had many obstacles standing in my way and Shelly seemed to know how to bulldoze them down without me having to jump through hoops. Shelly had me approved and in my new home in less than 40 days, incredible! Awsome team at MLOA, They will be the first company I recommend to family and friends. Great Job guys!!!!!!
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S James
I had a great experience with Scott Ponick as my lender. Scott kept us apprised of what was going on and was always quick to respond to emails and calls. I have gone through the loan process a dozen or more times and this was the easiest yet. The ability to do some of the paperwork on line was great. I would highly recommend both Scott and Mortgage Lenders of America.
JE
Jeff Sowder
I worked with Brian Leonard at MLOA in Overland Park, KS. I purchased my first home in Delaware and he very helpful through out the entire process, worked well with my realtor and lawyer to get my FHA loan closed in less than 30days with the lowest rate for 2017. Highly Recommended! Thank you Mortgage Lenders of America, and thank you Brian!
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Kelly Rich
Jeremy was my person. Told me no problem on loan, but needed to pay two items on credit report. Paid one, second one he said his legal Dept would settle for fraction of amount. Never happened and still waiting for him reply to my texts from two weeks ago, last week and today!! Poor, poor customer service!!!!
TO
Tonya Nix
We worked with Jared Green and he was very professional and helpful in our loan processing. He had me pre-qualified in the first conversation I had with him and the loan processing time was very quick. We were closed on our house within 30 days. I highly recommend this company for your home loan.
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Benjamin Zachary
After our current lender started giving us the run around. Stephanie was able to step in, get all of our paperwork together including some old student loans situated for FHA, and got us closed all in just a couple of weeks. Very happy and recommend them to everyone we know.