Category: | Credit Union |
Address: | 810 N Main St, Spanish Fork, UT 84660 |
Phone: | +1 801-223-8188 |
Site: | uccu.com |
Rating: | 4 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–2PM Closed |
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A Private User
Although I have banked with UCCU for over 10 years, I have recently had a terrible experience that has truly shaken my trust in UCCU. We recently applied to refinance our house. As the application process progressed, more and more errors were revealed that should never have happened. Finally, we ended our application process. A week later, we received a statement showing that our loan was denied, even though we had withdrawn our application. If we had worked with a neophyte and it was their first loan application, we would have just shrugged off the experience. We were working with a branch manager and to have that many errors happen with an experienced banking professional is unacceptable. We are now shopping for a new place to bank.
PE
Peter Kranenburg
I have been a member of UCCU for many years. Credit Unions have always provided a better rate and service for me and UCCU has continued to provide that same quality for me. I have been associated with Brandon for a while now. I have found his knowledge of the mortgage industry to be extremely high and helpful to me and my clients. He knows what is currently available and works hard to get you the best deal to fit your needs. He can be trusted and I highly recommend him. I have referred many of my clients to him when his services meets their mortgage needs. They have done several loan personally for me as well.
MO
Morgan Fife
I went to UCCU for assistance with a mortgage on our new home. Brandon Smith and Brent Pearson at UCCU went above and beyond in their service. The effort that they made to help with the purchase and the financing was amazing. They were very responsive to our needs, and went out of their way to answer our questions. I would highly recommend UCCU, and specifically Brandon Smith and Brent Pearson.
BR
Brent Wall
UCCU is the best. Brandon Smith was very helpful and was able to answer all my question. I have called him several times and he answered every time I called, even after hours. Thanks for the great services.
JO
Josh Jones
They have great service for your banking needs. I also was able to get a notarized signature on a Saturday from one of their employees. I was very impressed with them helping me on a weekend.
TI
Tim Shanto
Several of my clients have used Brandon at UCCU. Brandon is very ambitious and goes out of his way to take care of each and every client. Brandon works hard for his clients and it shows!
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Gary Riddle
Great experience with UCCU. Great service and support, excellent loan rates with great online tools. Could not be happier with a financial institution.
BE
Ben Mallett
I have been using this branch for over a year now and have had friendly interactions each time I am there. I like banking with UCCU.
BR
Brent Wignall
Been banking here for 25 years bought my first truck when I was 17 from them.
JO
John-Michael Zimmerle
Great credit union with exceptional service.
BR
Broderick Klemetson
Great branch, good service.