Category: | Mortgage Lender |
Address: | 6330 Sprint Pkwy Suite 450, Overland Park, KS 66211 |
Phone: | +1 866-280-9378 |
Site: | gocapwest.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed Closed |
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Zaid Hussein
Mr. Brett Haid Senior Loan Officer with CapWest Loans, HomeBridge Financial Services, has explained the loan process to me with the most honest and professional way. I was introduced to CapWest via Costco website. I filled-in basic loan inquiry, within minutes, I got a call from Mr. Brett. He then followed-up with an email confirming all what he had explained to me over the phone. Several times, I have emailed Mr. Brett at night time, surprisingly, he still responded. I am a demanding person and ask a lot of questions, but he never got tired of me and answered all questions. What a dedication to reply for work related emails after business hours (Thank you) Many locals discouraged me from doing home finance over long distance, myself being in OR and Mr. Brett in KS. My closing period was short only 30 days, Mr. Brett promised to close on or before, and he delivered before 30 days. The process was very smooth and easy, the secured website data-share made it even better. What was also amazing to me is that loan origination fees were approximately $35 after the lender credit received for being a Costco member (this is a big saving). I will recommend Mr. Brett and his Team to every person I know who is in need of financing. Thank you so very much for all of your help in securing the home loan for our new home here in Portland , OR. You were organized , thorough, and professional, which made all of the difference in communicating with you. Thank you for your patience. Zaid Hussein, Portland, Oregon
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Elaine Gallagher Clark
We were able to take advantage of interest rates at historic lows and successfully refinance our house in San Diego County with CapWest via Costco at the very best terms available, closing in October, 2016. Our loan officer, Brett Woolston, was exceptional. Although I know that his volume of clients was likely unprecedented due to the favorable rates, he made us feel as if we were the only ones. He responded very quickly to every single email inquiry throughout the process (and there were many!), and took every bump in the road in stride. Brett engendered a feeling of confidence from the beginning and never once let us down. If he said that he was going to do something, he did it. At the interest rate we captured, I seriously doubt that we will ever refinance again, but if we do I would without a doubt use Brett Woolston.
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Allan B.
I have used CapWest Mortgage for my last two refinance and both times came away with a very positive experience. This time around, I had the pleasure of working with Mr. Kevin Cano. From the moment that Kevin called, I felt a sense of sincerity and a person with competence. He was prompt, friendly, courteous, and professional. Kevin asked the right questions and possesses an expert knowledge of the lending process. He took the time and the patience to answer all my tiresome questions until he was sure my concerns were fully addressed. Believe or not, the entire refinancing with all communication done completely through phone calls, emails, and online processing. Even though Kevin and I have not met in person, Kevin has earned my trust and confidence!
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Allan B.
I have used CapWest Mortgage for my last two refinance and both times came away with a very positive experience. This time around, I had the pleasure of working with Mr. Kevin Cano. From the moment that Kevin called, I felt a sense of sincerity and a person with competence. He was prompt, friendly, courteous, and professional. Kevin asked the right questions and possesses an expert knowledge of the lending process. He took the time and the patience to answer all my tiresome questions until he was sure my concerns were fully addressed. Believe or not, the entire refinancing with all communication done completely through phone calls, emails, and online processing. Even though Kevin and I have not met in person, Kevin has earned my trust and confidence!
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John Mackie
I recently refinanced my home using this company and they were excellent to deal with. My loan officer Mr. Clarence Miller was fantastic and a true professional thru the whole process even following up with me after the closing. I was very impressed with his overall knowledge and ability to nail what my home appraisal value would come in around and he was spot on with his numbers. I was amazed at how he went out of his way to get me the best rate possible using all means necessary. The team there communicated very well by email and telephone keeping me up to date from start to finish. If you are looking for a mortgage company to do business with look no further they were excellent.
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Mr. & Mrs. Thank
We were working with another mortgage company Then we found Cap West through Costco services. We worked with Christopher Fischer and he was extremely honest. He worked hard to come up with several mortgage options and prices. It was nice to get numerous options & to know you are working with an honest person.... That made us commit to Cap West! We had a small problem and were possibly closing a day later than expected. We had a refrigerator and fencing being delivered over the weekend. Christopher called people and got us closed by the end of the day! We appreciate that he was willing to work late to help us. I personally WILL use Cap West Mortgage again! Thank you Cap West!
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Stewart Jackson
Steve Peckman, and the entire team at CapWest Home Loans were very professional. Any questions, issues, or additional information or forms, Steve Peckman was there to help, via email or phone, even after normal business hours. Steve Peckman is a vital asset to CapWest, his patience and commitment conveyed a professional assurance. We felt like we treated like family, our concerns were his concerns, and he readily addressed every point, regardless if it appeared tedious or daunting. We highly recommend CapWest for the efficient and timely accomplishment in this huge transaction, and will gladly share our review with others. Again, Thank you StevePeckman, and your associates!
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Erik S
Go to YELP and look at the reviews about CapWest there to get a true understanding of what their customers think of them. I wish I had read the Yelp reviews before starting with Capwest Mortgage. The rates were good so I kept the discussion going. They locked my rate and started the process before I agreed to anything, and then several times asked me to "just sign and worry about the details later" when I objected to terms in the agreement. I am now working on a chargeback on my deposit since the manager Ryan tried to blow smoke at me and in a nice way told me to buzz off. Avoid these guys and use a reputable lender.
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Sagar Talekar
Got everything going as expected, closed on time. A great place, Nth refinance with Ryan and Capwest and happy to have chosen this crew. We have been working together for past 3+ years and it has been a smooth sailing. Good rates, not among the cheapest, but for the 1/8th point extra the efficiency, and the ability to close on time it is hard to match. We have had burnt before with some lenders who offer a bit too aggressive rates but often tend to overload their queue, and end up not being able to close on time or just do not have what it takes to underwrite a complex loan file. Thank you capwest team!
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Cari Dawson
I was looking for a lender with integrity when I went through my Costco executive membership and found Bobby at CapWest. Over a period of several months of searching for a home in a hot Portland market, I encountered obstacles, disappointments and frustrations, was encouraged by my agent to get someone “local” in order to get things done in a timely manner. I am glad I did not. At every turn in the process from application to closing, Bobby was there for me, supportive, highly knoweldgeable and competent. He delivered on every promise with the integrity that was so important to me.
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Wayne Inabinett
What a pleasent experiance. I started off by applying for a pre-approval to start the house hunting process. CapWest was the first to respond to our request. After recieving a call Scott Casida with CapWest he kinda to the lead and helped us throught the process. From the time we were pre-approved to close was less than 45 days. Scott was very responsive to our questions and would always call us back within a few hours. They were very good about letting us know if there was something that we needed to provide them. Very smooth process. Thanks again for you help !!
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Ali Molavi
After refinance 5 mortgage in past 4 years I finally find my loan officer, Bobby is amazing and he did a wonderful job for my Delayed Financing , he saved me a lots of time and money . he is true asset for his company. everything was fast , no hesitation and no surprise in all the process, it was the best mortgage experience that I have ever had. Update 5-18 -2017: just purchased another investment property and can not be happier . they finish all the process in 3 weeks we were ready for close in 3 weeks for investment property which is amazing.
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Sean Hennessy
I went through Costco and selected CapWest from the lineup of possible bankers/brokers. Their offering from guaranteed lock-ins for extended periods without extra fees, to guaranteed appraisal costs caused me to question if everything was on the up and up. However, everything proceeded exactly as it was presented. Bobby Afrasiabi took great care of me. As painless of a process as refinancing possibly can be. Should I have the needs to refinance down the line, I will be using his services again.
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Anne Weiss
We worked chiefly with Bobby Afrosiabi and he could not have been nicer or more thorough. Our situation was complicated and Bobby stuck with us and helped us the whole way along, always ready to provide ideas and information. His demeanor is very kind and easy-going and we could not recommend him more highly. We also worked with Cameron Barnes Who was also extremely kind and very quick to get back to us with anything we needed or to answer any questions we had. We highly recommend them both .
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Stefeney DeForge
Morgan Barnhart was the best! She closed the loan in 28 days! She was on top of everything and was very professional and answered her phone, returned emails promptly. I have never worked with Capwest prior to this transaction or with Morgan, but I will definitely work with her in the future. Morgan definitely brought her A game to this transaction and this realtor is very pleased!!!! I can not say enough good things. You will not be disappointed with Morgans services call her today!
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Jill Stripling
My husband and I had a wonderful experience working with Andy Patton. He was very reassuring when necessary and very responsive and professional during what can be an incredibly stressful time for a future homeowner. I had some sort of communication with him daily until our property closed. He was always quick to respond if I contacted him and he was very good about explaining the process and keeping us updated. On top of all of that he was very kind!
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Lissette Torres
CapWest made my entire home buying experience a breeze. My loan officer, Chad Walker, was amazing every step of the way. From always getting back to me in a timely fashion to answering all of my questions without any hesitation in a very professional manner, he was absolutely the best! I would definitely recommend everyone to CapWest for any of their loan needs. Thank you Chad and CapWest for all your help in the purchase of my beautiful home!
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Natalie Owens
Cannot begin to describe my frustration! I was told we should be able to close in 30 days. We are now into week 6, still no closing date. At one point I was told we should have a closing date in 2 weeks. 2 weeks later I was told next Wednesday, Wednesday I was told end of the week. Here we are a week later, no date in sight. Really at a loss on how to get my refinancing closed. Disappointed in Costco, CapWest and FirstChoice.
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Marty Fenyes
I was very pleased with Adam Ruvelson and the entire team. They provided excellent service and were always attentive to my needs and circumstances. As it came down to the wire for closing, they worked late hours to accommodate my schedule and waited patiently for my final documents. I cannot express how impressed I was with their professionalism and work ethics. Most importantly this is a trustworthy operation!
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Christy Foster
We worked with Nolan Jones on our refinance and the entire process was very pleasant. He was very patient with us and explained each step of the way, checking in often to make sure we were happy and okay to move forward. We found CapWest through Costco and would definitely use them again if needed and will certainly recommend them! Felt very personal even though we are not in the same state. Highly recommended.
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Rewana Gonzales
I found this service through Costco and we were very happy with it. Reed Ross and his team was very kind and informed us what was happening every step of the process. Our loan closed pretty quickly without any hiccups which made it far more pleasant than other refinances we have done. We definitely recommend Reed and CapWest for your Mortgage needs and will tell others about their great service!