Florida Blue Center - Sarasota

Category:	Health Insurance Agency
Address:	285 N Cattlemen Rd, Sarasota, FL 34243
Phone:	+1 941-308-2042
Site:	floridabluecenters.com
Rating:	2.3
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 12–6PM

Location

Photos 34

Reviews 11

liz armstrong

i have been on the phone for 45 min today, yesterday i spent an hour waiting to speak with a human. about a letter i got the other day that said my health insurance is is in a state of shutoff due to none payment due to none payment. I went to my dr 2 days ago she said t hey wont pay her become of none payment. i payed my bill 3 weeks. On line i am paid up for the month. I need my medication, i was shocked to go to pick up my meds and they were 275. i could not pay for them. after i called blue thats how i found out i have no insurance. I am totally upset i have been on hold for 2 days. there phone hung up on me over and over. Today 34 times then on hold for 45min. I have to go now so I have not spoke to any one. No one working? Sad!

Melanie Mcgill

Have been having issues with Florida Blue for three months. Terrible service, and they are just so confused. I figured if I called the local office maybe I would get better help, but the local number just transferred me to the same member number on my ID card. If it is this hard to get regular bills versus online bills I can only imagine how hard it must be if I had a claim. Will make sure that when it is time to renew I will find another insurance company.

Dave Mork

Needless to say, after reading all the negative reviews, I was second guessing keeping my appointment. I must say that I was professionally welcomed and treated. My wife and I are new to Florida and needed insurance and we were blessed to have Frank Smith help us. No high pressure- he simply allowed the facts and figures to speak for themselves. I give them a 5 star rating- thank you so much for all your help, Frank Smith!

WEVILMASTER

Have had blue cross blue shield for 20 years turning 65and want a supliment policy have called 5 times in 3 days sales staff non existent I would like to stay with the same company evidently they blue cross do not care enough to have a sales staff this is a sad company . I just called etna and signed up no problem .

Wendy R

They transferred me back to the main office without listening to the fact that I was told to speak to someone at that location since that is where I purchased the policy. All emails to the person who originally sold me the policy went unanswered. Very disappointed. What is the point of having a local agency?

Rosa Duran

Unbelievable. When I tried calling, they gave me the wrong information which leaded me to come down in person to resolve the issue. Waited an entire HOUR when there were 3 attendants available but only one was taking clients. Horrendous.

Vladimir Kitanovski

Problem is not with any local offices - It is all in Jacksonville and Automatic Billing sistem - Top management sucks - Laft hand do not know what Right hand is doing. Good company bad Managers.

Petrine Cruz

I have called twice and every time I reach a human I try to explain my issue and in the middle of my issue they hang up on me ! Horrible customer service!

katherine veele

Thank you Mike Dunn!!! You saved me so much hassle and money.

Jess A

Customer service needs improvement

Stephanie Neal

It is a good place