Category: | Insurance Agency |
Address: | 3844 Bee Ridge Rd, Sarasota, FL 34233 |
Phone: | +1 941-929-2299 |
Site: | aaa.com |
Rating: | 4.2 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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K Kananen
My daughter had a dead battery due to having accessories accidentally left on in the car in a grocery store parking lot. After having a AAA membership since 1977, I had encouraged her to get one as well. She confidently called for a battery charge. Because of small children including a 3 month old infant in 97 degree weather with a thunderstorm rumbling in, she was told that they normally would take an hour but due to the small infant they would be there in 25 minutes. AFTER AN HOUR, NO ONE HAD SHOWN UP. She called again. This time they said they would find out where the driver was and would call her back. When they called, she reiterated that she had the 3 month old suffering in her hot car, and was told no one wanted to come out that far. Mind you, she was in Sarasota Florida at the intersection of Beneva and Clark Roads, which is a major intersection. After breaking into tears, she finally went in to Publix and the manager, Enrique, came out in the rain and using his truck, came to the rescue. I WILL NOT BE RENEWING MY MEMBERSHIP WITH AAA.
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H P Jones
I am currently trying to deal with some affairs for may 90 year old father who recently moved to assisted living. He had been insured with this agency for years. Apparently, he missed making his payment on his condo insurance summer - he was not in the habit of not paying bills so this was not caught until now. Apparently there was no attempt to follow up and send any other type of notice that I could locate that he had missed the payment. When calling to see what I could do to rectify the situation, I was transferred in circles to various offices over and over. I finally got someone who seemed to be helpful and we were on verge of getting new policy in place, but I was lacking a piece of information. She gave me a good time and a number to call her back with the piece of information. I called, and she was busy so someone took a message for me, and then that was it - never heard from her. So not impressed.
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Derrelene Parker
Although I had to wait about 15 mintues for my turn to come up, it was okay because the reason is that you are not hurried through. They take their time with you to ensure your needs were all met. I went for a trip tik and was very pleased with the information provided and the lady who helped me (sorry, cannot remember her name). She was very congenial; and obviously liked dealing with the public. Thank you.
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Peter Pall
The over all experience was great, i was there to make an International drivers licence, the people was very friendly, the service was fast, the only thing is that the ink they use on the AAA rubber stamp , never dried on the picture side. We left it out for four days, open, but even then the ink was as wet as when they put it on. So when we closed the booklet after 4 days it still got smeared.
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edward makal
We love to go to AAA on Bee Ridge in Sarasota. We love Tracy, the best travel agent one could have. Lots of info on the best and most reasonable places to stay, on Disney and all parks, Key West. She can find the finest things to do that you may never find on your own. So friendly, efficient and considerate. Also great insurance help upstairs. Edward makal
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Joanne Portera
There is a very comfortable and warm feeling in this office. From the initial greeting at the front desk, to speaking with Tammy McKay about future travels; to Cheryl Tichacek upstairs about insurance and all who gave the presentations, it is nice to be treated as a valued member. ( which I have been for nearly 20 years) Thanks to all of you.
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Allen Hovis
Went in to get a route from Sarasota to Daytona avoiding I-4 and the Orlando area. After a long wait the attendant tried but could only get her software to give the I-4 route. Quite disappointing. I got a Florida map and between old fashioned map reading and some suggestions I found on Google, I figured it out for myself.
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patricia feeney
I have never been disappointed with the assistance I have received from the booking agents. You must however be patient as some customers have greater needs than others. I actually come away with a sigh of relief and a smile on my face because someone has done all the work for me . Thank you Sarasota AAA agents.
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Barry Ackerman
Have been a member since 1973. Service was excellent went in for a trip ticket from Florida to New Jersey. The service representative could not have been more helpful. It only took less than 30 minutes to put together an entire package that was exactly necessary. I would highly recommend this service to anyone.
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Jane Shaffer
My membership has paid for itself again!! Our garage keypad did not work after returning from a walk. AAA sent a locksmith in under 45 minutes to open my car so I could get the garage door opener. The service man was polite, friendly and quick! Thank you once again for making my membership very worthwhile!!?
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Elizabeth Yaegers
Our experience with Paula Chew was a positive experience. Paula is very knowledgeable, helpful, friendly, and and is very accessible. She always responds to our emails and returns phone calls promptly. Paula has made our decision-making process and planning less stressful. Thank you, Paula!
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Sally Wright
I used AAA for travel plans on the Disney Dream. My agent, Tammy, was extraordinary, as she was last year for another cruise. She covers all the details so the trip was seamless....absolutely no unpleasant surprises! All was exactly as she described and we planned together.
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Tom Allman
my wife and i have been working with keidrie on a cruise in june of this year. keidrie has been very polite,friendly and helpful from the first phone call. keidrie has made this an easy and enjoyable experience and we look forward to working with her again in the future! tom
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A Private User
Wanted to get some maps and info for weekend trip. Called number on card and was told I could pick up at the area office. Signed in and waited for over 25 minutes for someone, finally gave up and just took some flyers. Should be able to call ahead to pick up a packet.
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George Starcher
Ellis Miller of AAA rendered my wife and myself an enormous service in selecting the most appropriate health plan from AARP and in completing and mailing the forms necessary for our choice. He was a model service adviser and provider in this important task for us.
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Joan Castine
I realized that I did not have our current insurance cards in the cars, so I called our representative Ray Fuchs and he was great! He said he would email them to me the same day. What great service. I would highly recommend AAA fort all your insurance needs.
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Manoranjan Boddapati
I have had the pleasure of working with Mr. Raymond Fuchs for my insurance needs. He is a top notch professional, very competent, courteous and well versed in the insurance business. I would recommend him highly to anyone looking to purchase insurance.
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Toni Caracciolo
I went to AAA today to book a Med Cruise in October. Kris White was spectacular! She did everything except hold my mail for me. LOL. She is knowledgable, sweet and very efficient. I will never go to anyone but her. Thank you, Kris.
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Anne Marie Vale
The agent could not have been more helpful, going the extra mile to give me all the necessary information and calling me on the phone to verify everything. I felt very much at ease with her and she was extremely pleasant.
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Tim Carr
Asked about some travel spots,and got help with my yearly payment,which let me make a few payments in place of just one .When was the last time a big Corporation helped you out like that ? Very good Thank you, Tim
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JL Forman
We have recently used AAA for renewing our Florida drivers license, getting AAA guide books for our next drive vacation and making hotel reservations. All phases of the service from AAA have been wonderful.
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Susana Falcon
I waited over twenty minutes for a passport photo that took all of 30 seconds to take, and another 30 seconds to process. If only the AAA office worked as efficiently as their roadside service!
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Bill Bamberg
The defensive driving course I attended was well worth the time, in information, reminders, and tempo. Debby did a nice job leading discussions at various breaks in the excellent videotape.
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Diane Stabile
Very helpful and friendly staff for attractions and driving tips. Asked about certain venues and they gave me their honest opinions and brochures. Very pleased with service & literature.
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Peter Bassen
I went in to make some changes on my Insurance Policy. I had to add my husband to my account, along with our new car. Our Insurance Agent was very knowledgeable, and helpful.
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Martin Kodish
They were very helpful and informative and efficient. I went there to buy tickets to Busch Gardens. I actually liked my visit to AAA better than the visit to Busch Gardens
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Carl Stockton
Not my first visit, this experience was again a positive one. Good assistance in figuring out the best routes for our purposes.. Very satisfactory; highly commendable.
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Ronald Bird
I always enjoy visiting AAA Sarasota. The staff is very friendly and very helpful . They always answer any questions I might have and I never had a bad experience.
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Subrata Basu
Wonderful and helpful service was provided by Chanuta Dotson. She was very knowledgeable and willing to help with whatever needed to be done. It was a pleasure...
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Jim Florida
AAA Travel Department is best of all!! Joanne Liley is competent, experienced and most flexible in helping customers with all the hassles of travel
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Brandon G Major
When I called customer service to renew my membership the person assisting me was very professional and considerate of my time.
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Jack Colpas
Employees at AAA office on Bee Ridge have always been extremely courteous and helpful. It is a pleasure doing business with them.
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Martin Schneider
Great Insurance service. Knowledgeable agents with a wide variety of insurance options to choose from. Highly recommended.
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Jerry Grens
The representative was outstanding. She was one of the best O I have bee involved with. Very informative and accommodating
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Michael Lindquist
Excellent accommodation by the representative. I am looking forward to working with her for future travle needs.
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Kelly McKay
The travel agents are top notch! I would not hesitate to book more international tours through this AAA branch.
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Jim Woods
Great experience. Agent was knowledgable, professional and very personable. Made me feel right at home. Thanks
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Rebecca Pauley
Other than taking us to the WRONG hotel (and, yes, I gave the agent the address), my experience was fine.
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Jamie Jalwan
I encountered great service when purchasing multi-day Disney passes for Florida residents. Thanks, AAA!
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Larry Geimer
Absolutely positive experience. Very consumer friendly and super efficient. Exceeded my expectations
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rogerbarkin
So far the transfer of membership has been perfect. I will begin using Sarasota AAA this summer.
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Asbjorn asbjorn Kolstad kolstad
Hi, The best Company ever i deal With AAA. Thank you so mush. from Asbjorn Kolstad
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Krisztina Trick
I go there everytime I wanna buy attraction tickets or I need passport photos,maps...
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Vikki Iovino
agent was friendly, knowledgeable, got back to me timely and the rates were great.
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Roy MacGillis
Very well done. A fine experience. The travel rep. was very professional.
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Lisa Sieminski
Went to buy Sea World tickets. Everyone was very friendly and helpful!
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Ralph Skinner
The woman at the desk was pleasant, courteous, knowlegable and patient.
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Melinda Bush
Love the Customer Service here, You guys a great! Thanks
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Louis Gallucci
Paula Chew did a nice job as our recent travel rep.
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Joan Stocker
Pleasant, ambable experience for passport photos.
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francisco nor
Geico has a much better price for Auto Insurance.
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Cody Bearry
Colleen was so nice she mad my day thanks
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Jamie Torcicollo
Always Available A-one service
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Brenda Suarez
Nice place and nice people
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Kevin McGowan
Very friendly folks.
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Georgette Bond
Always helpful!
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Liz M
learned a lot!