Community Choice Credit Union

Category:	Credit Union
Address:	8404 NW 62nd Ave, Johnston, IA 50131
Phone:	+1 515-334-8100
Site:	comchoicecu.org
Rating:	2.9
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 7

Reviews 11

Shaye Steel

My mother has been dealing with two of the loan officers of this particular bank. My mother called one of the officers, named Mendy, 14 times in a span of a little over a week. The reason for my mom calling her is because she was checking on the status of her claim. Not ONCE did Mendy answer any of my mothers calls. Next she got ahold of an officer named Nicole. When my mother explained she had been calling just to check up on her claim, Nicole talked to Mendy and they decided that Nicole would just take over my mothers case. They did not even ask my mother if that was okay for them to do. Not only did she disrespect my mother in that aspect, but Nicole continued to belittle and disrespect my mother while on the phone.These two ladies were very unprofessional in my book. Johnston Community Choice Credit Union, you should really rethink who you have hired to represent your company.

aladin h

Worst customer service , came in there to talk to a loan person but the guy at the front kept chatting with someone on the computer for 5 min and Smiling ,then I finally gave up and went to clive , very rude and bad customer service

John Hannan

Next to Veridian they have slowly become another bank, fees on top of fees. By far one of the worst BANKS I have ever been with after 10 years I found a different credit union.

Jim young

This has been my credit union for many years. They are always available and ready to respond to any of my banking needs.

A Private User

terrible bank!!! terrible customer service... very surprised they are still in business.

Omar Jordan

Great customer service. Good lending staff. Competitive loan terms and rates.

Sam P

Not a very welcoming atmosphere. All the staff seems to hate their jobs.

Jan Lee

Very helpful, we have been with the credit union for many years.

Brenda Landman

I have always had great customer service at community choice