Category: | Auto Insurance Agency |
Address: | 4634 Central Ave NE, Columbia Heights, MN 55421 |
Phone: | +1 763-571-6111 |
Site: | statefarm.com |
Rating: | 4.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5:30PM Closed Closed |
TO
Todd Rooker
To anyone considering the Kim Nybo Agency: Kim, asked me to write a little blurb describing my experience with her and her team. Frankly, I cannot tell you how easy it was for me to write this since I recommend them all the time anyway. As someone who has contact with many insurance agents and insurance companies, I teach continuing educational classes to insurance agents every month. There is a notion that the work & life of an insurance agent is a relatively easy one, nothing could be further from the truth. Of all the people who will enter the insurance industry to become independent agents, less than 10-15% will survive the internships, testing and make it past the five year mark. Of those remaining (who are willing to work most nights till 9:00 or 10:00 p.m. and weekends, enduring the 70+ hours per week), they will be lucky to earn more than what it takes to support a family (no small thing in today’s world) let alone become financially successful. However, average consumers do not realize this because the only insurance agent they typically know is the guy or gal who has worked with their parents for 20-30 years and seems to make a good living. They have no idea what it took to get there! Point is, this is a really tough business! Given the excessively high attrition rate in the industry, anyone who survives much less thrives must be doing a lot of things right or they simply would not be there. When you meet Kim Nybo, you are immediately struck by her fierce strength of character and commitment to her clients & profession. She is as genuine and authentic as it gets. She has been through the fire in her own personal life and struggles; (starting as a flat broke, 24 year old single parent, without enough money to feed her two small children, building an insurance agency from the ground up in a male dominated industry) consequently she is relatable and compassionate with her client’s. However, do not mistake this for weakness. She is most definitely one of those, ‘lead, follow or get the hell out of the way’ type of people. She will not settle for less than her best in everything she does¸ not in herself or her staff. Kim’s level of expectation is imposed upon her staff making her team’s performance 2nd to none when it comes to me as a client. Just exactly the type of person you want working on your behalf, right? After hearing so many stories from Kim’s clients I sought her out. If only everyone was like this, but that is too much to hope for I guess. End of story, this is a superstar group! Last point, never forget that while everyone seems to be primarily concerned with the price of their insurance, the reason you pay your premiums is so you are covered when something goes wrong. Nothing ever goes wrong until it does, right! Then, when these consumers who were only interested in price have a claim; and find out that they don’t have the coverage they thought they had, they are angry with everyone but themselves. When dealing with the Kim Nybo Agency, you will be educated about your insurance weather you want to be or not. As someone who owns multiple investment properties, the value of having a professional like Kim and her staff on my team to explain the details of my coverage is immeasurable! Additionally, Kim just happens to be an agent for State Farm Insurance. Anyone who knows anything about insurance knows that no insurance company handles claims better than State Farm, They are the best and so is the Kim Nybo Agency! My highest recommendation, Todd A Rooker
RA
Randy Hagemo
Kim Nybo and her staff are extremely knowledgeable, friendly, and helpful above and beyond what I have experienced in the past. They helped me to understand the insurance coverage that I had and where there were gaps that left me vulnerable, which my previous agent never discussed with me. I have better coverage and a lot more piece of mind after transferring all of my insurance to Kim. Her integrity and passion for helping others is amazing and it is evident in her staff as well. They are a great resource and easy to talk to. I do not hesitate to recommend Kim and her team to anyone who I might have the opportunity to provide a referral.
PA
Paul Thompson
The dedication to customer service exhibited by everyone at Kimberly Nybo Agency is truly remarkable. I started with just purchasing auto insurance, but quickly added all of my business insurance needs. The staff is friendly, courteous, helpful, and most importantly, incredibly knowledgeable... which has saved me time and money. I strongly encourage everyone I know to speak with Kim about their insurance needs. Paul Thompson / Woods & Thompson Law
MA
Marea Anderson
I am a small business owner and needed to get liability insurance. I was getting quotes online and getting spammed like crazy with emails and not getting any actual information from anyone or help with what I needed. I then emailed Tammy at State Farm and got a comparable rate to what I was seeing online and she answered every one of my (sometimes aggravating) questions I had and was able to get me exactly what I needed - all within an afternoon.
LI
Linda Zignego
Bryon Holte got my out of State daughter full coverage in one Friday afternoon AND saved me over $1000. He was kind, efficient, thorough and extremely efficient!! I have never experienced the efficiency and genuine compassion in him assisting me in an urgent matter!! I highly recommend this agency and am truly grateful for him taking care of me like I was family !!! Sincerely, Linda Z , Wisconsin , go Vikings!!
GE
German Huber
Tammy saved my lots of money (4 digits ;) and offered much better insurance for my house/cars/boat compared with Liberty Mutual. I always thought switching insurance would be a pain, but Tammy made it so easy! Within an hour the switched between companies was done, she took care of the cancellation with Liberty Mutual/called my bank/etc. I would give this location 10 out of 5 stars if I could. Thanks Tammy!
TO
Tom Koch
I was a previous Progressive customer and Taylor Spaeth reached out to me to review my policy. Taylor came up with a much better program for me and explained all the areas that I was lacking in coverage that I did not realize. He was on top of everything, taking care of cancelling my old coverage and getting me up and running with State Farm. It was a great experience working with Taylor! Tom Koch
CG
CG Webb
What sets the Kim Nybo State Farm Agency apart from the competition is all in the details. Kim, Tammy and the team of rock stars are very serious about looking out for your best interest based on coverage verus needs and costs. The level of customer service and support that this team has provided has not only been proven but is exceptional on every level as demonstrated by the professionalism.
HE
Hetal Gatecha
Kim is the person once you meet you build up trust right there. She is phenomenal and always looking to help others. Her team is super knowledgeable and helpful. I switched over my insurance without even comparing the rates with my current one, As I knew they have the best to offer and if I will call my phone will be answered. Best customer service from the best team.
DO
Doug Cassady
I have worked with Bryan Holte for several years and I have referred him to all my friends and family. He always takes the time to really get to know his clients so he can best serve their needs. Many times he has found better coverage to meet my needs often at a lower cost than I was currently paying. I will continue to refer Bryan, he is a true professional.
KA
Karey Borowicz
Kim and her staff have always been fantastic! The staff is always knowledgeable and friendly. I have been with Kim Nybo agency for over 30 years. Although there are State Farm agents much closer to our home, Kim and staff have always made us feel like family. We would highly recommend Kimberly Nybo Agency to anyone.
ST
Stephanie Haworth
This insurance company is great! They understand what you need & get things done in a timely matter. If I call with questions, I get answered back the same day. Also, a big thank you to Rollen Ottness! He was such a great help when I was buying a new car! Made the process much easier for me :)
DE
Debbie Mickelson
Erik did a great job on our insurance quote through Kimberly Nybo agency. We were happy with the service we got with him. He even cancelled our policy through our previous insurance. Its nice to have an insurance agent that gives us prompt and personable service. Keep up the good work Erik!
TO
Todd and Jackie
The Kimberly Nybo. agency is the best agency I have ever had the pleasure of working with. My claim was handled fast and fair I can not thank them enough for all their help. I wish them luck in the future and I look forward to many many more years with State Farm Insurance
BR
Brenda Brinkman-Smith
Kim and her team are wonderful to work with for our property! They got us a terrific quote with great coverage, and are so easy to work with! AND saved us a bunch of money! Love them! Thank you for all you do, I know we are in great hands with you and your company!
TI
Tiffany Larson
The Kim Nybo Agency at State Farm is top-notch! The diversity of their products and the knowledge of their staff is outstanding. As a licensed Realtor, I recommend The Kim Nybo Agency to all of my clients when they are making a move!!!
KA
Kaila Wiley
Rollen was a great representative to work with! He did a fantastic job helping me change my insurance. I had left a horrible company with confusion and stress. He was thorough and made the whole process pretty easy!
KA
Kaila Wiley
Rollen was a great representative to work with! He did a fantastic job helping me change my insurance. I had left a horrible company with confusion and stress. He was thorough and made the whole process pretty easy!
PR
Preetham Munshi
Great company and great team to work with Faisal Dahdal and Rollen. They helped me get great insurance plans for my auto and rental. Very friendly people and care for their customers. I would definitely recommend.
NO
Norma Wolfson
Thank you to Laura Holmberg, Customer Service Representative, for the Kimberly Nybo Agency. She is very professional, and I highly recommend this State Farm Agency for your insurance needs.
MA
Mary Steinke-Dean
Working with both Laura and Katie was a pleasant experience. They were both very helpful and timely in responding to my requests. Very informative and knowledgeable. Great work!
BE
Beth Forristall
Tammy really knows her stuff and had correct and quick answers for me at every step of my insurance choices. She is responsive and available when I need her! Thanks Tammy!
ST
stephen miller
Eric was wonderful to work with and very thorough. Very professional We will continue to go to Eric for our all of our insurance needs as well as recommend him to others.
SU
Suzanne Koch
I had a great experience dealing with Taylor and the who staff. I would highly recommend this State Farm office. I also saved 400 dollars which was an added bonus.
KA
Kaetlin Hendzel
Severely dissatisfied with the customer service I received. Due to a misunderstanding in my policy, and an inability to solve it I was forced to switch companies.
BE
Beth Jones
I have known Kim for years and although we are in the same industry, I have referred business to her agency. Rollin is very knowledgeable and helpful to clients.
AM
Amy Brand
We live in Anoka. Our experience with Tammy was great. Explained all the insurance policies available to us. She was very helpful with all our needs.
MA
Mark Butler
I recently worked with Bryan Holte and he was not only respectful of my time and responsive to my needs but he saved me $1500 annually! Thanks Bryan
CO
Collin Cook
Faisal was a great agent to work with! I would highly recommend him to any person looking to insure their home, auto, or rental property.
JE
Jeisy Aguaiza
Great customer service. Very friendly. One of their agents Rolleen was great helped us find an affordable rate. Highly recommended!!
MA
Marques Johnson
The customer service was amazing They were so nice and polite to get I will recommend you get your insurance here
NI
Nick Frenzen
Rollen gets things done and gets them done well! He helped to expand my coverage and save me money in the process!
LU
Lucas Bieri
Laura H was a great help for us! She saved us half on our car insurance in no time and very responsive :)
JU
Julie Hamilton
Kim in awesome and saved us thousands a year on our home/auto policies. I highly recommend her agency.
SA
Sarah Owen
State farm was very helpful in helping me get what i needed when setting up my new insurance.
CH
Chelsea Campbell
The customer service was phenomenal!! I am very pleased with my experience and their staff.
DU
Dustin Olson
Taylor did a great job getting me all set up with my insurance . Highly recommended
AS
Ashvin Patel
I worked Katie Votaw last two years. Katie response is excellent and very quick.
TA
Tara Arrell
Kim Nybo and her entire team are awesome - We would refer them to anyone!
PA
Patricia Leonard
Great communication and response to inquiries. Keep up the good work!
TA
Tana Spaeth
Kim and Taylor were very helpful with setting up my retirement plan!
SI
Simon Zucker
Great people, helpful, and very patient. I feel highly satisfied.
TO
Tommy Vang
Taylor did a great job and was helpful. Thanks!