University of Iowa Community Credit Union (UICCU)

Category:	Credit Union
Address:	390 Jordan Creek Pkwy, West Des Moines, IA 50266, USA
Phone:	+1 319-339-1000
Site:	uiccu.org
Rating:	3.1
Working:	9AM–5:30PM 9AM–5:30PM 10AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–12PM Closed

Location

Photos 12

Reviews 12

Tabitha Calkins

Their online resources are not user friendly at all. I even called the number on the welcome mail they sent, I had to leave a message and still have not gotten a call back. I am trying to make a car payment not dispute something.... first payment and it will be late due to the negligence of the company and how inconvenient online services are. I signed up for auto pay when I bought the car, sent this company a blank check and everything. last week I got mail stating I needed to set up payment type. now I have to wait to verify no bank account. this is not fun....

Dawn Bridges

this is a changed review from being very disappointed to I really like it. The front counter people are great and helpful. Especially one gentleman in particular and i cant remember his name but he is always smiling when I see him and very easy to talk to. I also stopped in to change my address and was helped by Caitlyn Tekippe, she was very helpful and nice. I do hope however the people that help the customers open up their new accounts please advise the customers of ALL fees.

Abby Martinez

We just joined this bank as we moved here from another state. We have had a great experience so far. Alison has helped us with everything we have needed and she has gone above and beyond. Customer service is fantastic and they have great rates.

Len Sniegowski

Superior service and the best rates in Des Moines area. Caitlyn at the front counter and Lesley my loan person were extremely friendly and professional. I will be using them for all my banking and sending my friends there too.

Willard Rathjen

Scott and his team were amazing. They were available to answer all of my questions and guide me through the mortgage process in a very professional and friendly manner. What an awesome group of people. Thank You!

Nick Novotny

Very friendly staff and great building. I just used UICCU for a mortgage and they have the most competitive rates and minimal closing costs. I use two of their other products. Will be a long time customer.

Scott Swenson

I had a great experience with UICCU in West Des Moines. Laura Meeker was very friendly and I was able to open a new account with ease. I will highly recommend this bank to everyone I know.

Oj Moreno

Perfect place to finance lemons from Carousel Motors..any other Credit Union won’t do 120% loan on a vehicle that is worth it half of book value..Thanks but no thanks..stuck with a lemon.

Peter LaMair

Excellent, personable service. Competitive rates and pricing. I have referred a few friends over and they have all been satisfied as well. Will continue to do business with UICCU.

Jenna Wilcox

Friendly and helpful staff, short wait time, great services. We switched our banking to UICCU last winter and could not be more happy with our decision!

Kathryn Ellenberg

Any way UICCU could afford to supply return envelopes instead of making customers pay for their own. Could possibly show better customer appreciation.

Scott Kundel

Great rates! Ask for Amy Smith for mortgages and Leslie for home equity loans!