Category: | Mortgage Broker |
Address: | 5720 E Lake Sammamish Pkwy SE Suite 100, Issaquah, WA 98029 |
Phone: | +1 206-300-2929 |
Rating: | 5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 11AM–3PM Closed |
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Jerry and Marion S.
Truong Lu was referred to us by our agent who we know and trust, so when he recommended Truong to us to process our home loan we decided not to pursue our bank loan offer or any other company. We have talked to several mortgage advisors and decided to go with Truong. We are glad that we made the right decision, because from the moment we reached out to Truong and until after the loan was fully funded, his professionalism and care made the whole experience of buying a home easier. Truong was very dedicated, knowledgeable, and has an outstanding customer service. As a first time homebuyer, we had numerous questions and in everything he was patient and answered all our questions. He was always available to answer questions and he understands the time sensitivity in providing and processing the information needed while making an offer and when closing on the home. He went above and beyond throughout the process. Without any reservation, we would recommend Truong to our friends and family.
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Pat Super
Truong helped me to obtain a mortgage when I purchased my condo. I unhesitatingly rate all categories on the evaluation card as EXCELLENT. Truong was helpful, supportive and absolutely responsive to any and all concerns that I expressed. He was only a phone call away and never made me feel that I was calling too often and no question was ever treated as anything but IMPORTANT! I had the feeling that Truong was on top of everything almost before it was a question. If I ever have need in the future for mortgage services Truong Luu will be the first call I make. Pat Super
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Edward Piedra
Before I meet Truong I was shopping around looking for the best mortgage rate from other lenders but, none could match what Truong and Kiel mortgage was offering. The professionalism and customer service that I received while closing on my mortgage was second to none. If your looking for the best mortgage rate and customer service Truong is your guy as he not only got me the interest rate I was looking for but, he bettered it at closing. Thank you Troung for your service and I look forward to working with you in the future.
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jacrock1
I cannot recommend Truong enough! He was a pleasure to work with and was excellent at explaining the loan process every step of the way. Always available to answer questions and always a step ahead of the process, Truong really made it easy for us with his stellar knowledge and outstanding communication. I had spoken to 2 other brokers before Truong and after one conversation I knew that I wanted to work with him. We feel very lucky to have found him and will definitely recommend to friends and family in the future!
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Katie S
We had quite a few hurdles to jump through to obtain a home loan, and we tried 2 others lenders before finding Truong. He walked us through every step (no real estate agents involved in the transaction) and was able to get us a better APR than either lending institution we tried before. We used a VA loan with 0% down and he set the whole thing up. The seller was less than helpful, so he shouldered a lot of extra work and still managed to get it all down and stay in close communication through the whole process.
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Martha Hughes
Truong helped us through the entire process - Seamless, without problems, and a clean close! We live in AZ and bought a home in Oregon....no problem for Truong, he was able to deal with all parties in all three states. It was nice to be able to trust him, and know that all would work out well. His communication was excellent, and I felt I could ask him anything, anytime. You can utilize Truong Luu with complete confidence.
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William Jarrell
Truong was instrumental into me and my fiance having a smooth and stress free time during the home buying process. I started with a different mortgage broker that was slow and very frustrating to work with. Once I made the switch to Truong, him and his team handled everything honestly, upfront and with a sense of urgency. Very professional, hard working and I would recommend him to anyone buying a home.
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Xuan Li
My refinance case was complicated. Truong always proactively thought from my view on solutions for challenges. He patiently explained pros/cons of each option and proposed the best option to me. Without Truong and his team, my refinance would be that smooth and my experience would not be that satisfied. I definitely recommend Truong and his team to my friends whoever need a professional mortgage advisor.
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Sue Lor
Thank you Truong, for a smooth and easy loan process! Thanks for the phone calls to answer my questions! I was always reassured after speaking with you, that the decision I was making, was the right one. I have already referred a family member to Truong, and will continue to refer him in the future. Thanks Truong, for getting Marc and I into our first home in a breeze! Best Regards, Sue and Marc
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Jene Shackelford
Truong Luu, Thank you so much for making our home buying experience so easy! You have definitely gone above and beyond to help us through the home buying process with a smile. We appreciate that you looked at the big picture for us and the great references for home owners insurance down to the home warranty. Your really treated us as if we were your own family and we would recommend you to anyone.
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Max Corman
Truong and his team helped me close on my new home as fast as possible. I was in a rush since I was going to be leaving the country on my actual closing date, so I would not have been in town to sign the necessary documents. Truong and his team made my loan a priority and made it so I was able to close 5 days ahead of schedule. I really appreciated the work and effort that I received from Truong.
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laurli vider
Truong was great! in our initial meeting he was very attentive to our needs and had many options in mind for the best loan we could have gotten. He had this great relaxed demeanor that put us at ease with the process. One very important note is that he is no longer at this location. He works at Kiel Mortgage in Renton. Just ask for Truong at the front desk! He is a great Agent!
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Matthew Green
I found Truong through the good reviews online and am sooo glad I gave him a call. My experiences with mortgages brokers was that many of them were slow at getting back to me and everything taken care of. NOT THAT WAY WITH TRUONG!! he got right to it and made things happen fast and kept me posted the entire time. I am very happy with the service! Keep up the great work!
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chris byron
Truong went above and beyond to help us get our home loan approved. Throughout the entire process he kept me up-to-date on the status of my application. My situation presented several challenges, but Truong was able to navigate them and seemed to have a contingency for every eventuality. He did a great job making the process as painless as possible.
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Jason Freeman
Truong was a real pleasure to work with. I really appreciated his commitment to getting the job done and his relaxed attitude along the way. Home buying is a stressful experience but Truong was there every step of the way to explain things to me and break down every step of the process. Many thanks! Will always recommend him to friends and family!
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Michelle Waltenburg
From begining to end, Truong was up front, honest and very nice and easy to work with. When I had questions, he made me feel important and valued. He worked very well with my real estate team from Windermere and the overall experience was such a great and memorable one. I definately recommend Truong and his team!
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david maes
Mr. Luu has been a complete professional throughout our whole entire mortgage process. He kept us updated and gave us peace of mind. If I ever have to deal with a mortgage broker again, Troung is the only one I will deal with. I will recommend all of my friends also. Sincerly, David Maes
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Shaunnacy Blood
Troung was fantastic in our home buying experience. This was a very long process and he was helpful and informative in the many, many questions we presented to him. He even found other ways to get us the best rate possible! I recommend him to all our friends and family.
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Pang Lee
I definitely recommend Truong. Really helped me through the home buying process. He was transparent, upfront and honest about costs, rates and financing options. Was a pleasure working with him. Great customer service, always available to answer questions .
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Chau Saenz
Truong is very knowledgeable, trust worthy and exceeds expectations when it comes to working on our home mortgage loan. He made the process seamless and made it stress-free. We always refer our friends to him and they all reported the same results.
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Senad Cimic
Troung has been very helpful during home buying process. He makes himself available at all times, and has continued supporting my mortgage-related questions even after closing the deal.
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Jaso Jones
Truong was great to work with. Answered many questions at all times of the day. His attitude sure made things much easier in the stressful home buying process.
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Jenny Nichols
We had a great experience going through a re-fi with Truong. Helpful, responsive, thorough! Highly recommend.
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Matttimus24
The experience was great! Very responsive, knowledgeable, and very helpful. Highly recommended!
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Ricardo Grinberg
Super knowledgeable, responsive and honest